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Protection from Sexual Exploitation and Abuse and Sexual Harassment (PSEA) Coordinator

Kathmandu (Nepal)

  • Organization: UNDP - United Nations Development Programme
  • Location: Kathmandu (Nepal)
  • Grade: NO-B, National Professional Officer - Locally recruited position - Junior level
  • Occupational Groups:
    • Operations and Administrations
    • Women's Empowerment and Gender Mainstreaming
    • Managerial positions
    • Gender-based violence
    • Drugs, Anti-Money Laundering, Terrorism and Human Trafficking
    • Criminology, Extremism, Police Affairs and Anti-Corruption
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-10-02

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Sexual exploitation and abuse (SEA) and sexual harassment (SH) violate universally recognised international legal norms and standards and have always been unacceptable behaviours and prohibited conducts for United Nations (UN) staff and related personnel. SEA/SH are also acknowledged to be rooted in unequal power relations, abuse of power and gender bias. 
UN’s zero tolerance policy envisions an international humanitarian and development assistance free of any form of exploitation, abuse and harassment, that adequately prevents such conduct and, if it occurs, takes timely appropriate corrective action, while offering support to those targeted by such conduct. The UN looks at driving a cultural transformation across the whole UN system, and takes as an approach the strengthening of (a) collaboration and coordination among UN entities to ensure system-wide efforts, and of (b) partnership with the humanitarian sectors, such as with the Inter-agency Standing Committee, the interagency mechanism for the coordination of humanitarian assistance, bringing together United Nations and non-United Nations humanitarian partners.
The Safe Space Study Report published in January 2019 revealed that one-third of UN’s staff and contractors say they experienced sexual harassment over the past two years. The online survey was completed by more than 30,000 people from the UN and its agencies.  
In Nepal, the UNCT has taken concerted efforts to establish PSEA mechanisms and increase the awareness and understanding of all personnel and partners on PSEA. An inter-agency PSEA Working Group has been established (co-chaired by UN Women and UN RCO) and all agencies have PSEA Focal Points responsible for taking forward joint commitments on PSEA. Considering the extensive COVID-19 preparedness and response efforts, the UNCT has recognised the need to intensify and hasten the establishment of more strategic, coordinated and effective mechanisms across the UN System in Nepal. In support of this, the UNCT has decided that a dedicated PSEA Coordinator will be hired to strengthen the UN’s joint PSEA efforts. 
The incumbent of the position will report to the Head of the Resident Coordinator’s Office. 

Duties and Responsibilities

Under the overall supervision of Resident Coordinator, the PSEA Coordinator is responsible for overseeing and supporting the collective PSEA activities of organizations in Nepal. The PSEA Coordinator will be contracted by the Resident Coordinator’s Office and will report directly to the Resident Coordinator.

The envisioned duration of the contract is originally for one year from September 2020 to September 2021 and maybe extended if there is such need.

Working closely with the PSEA Network co-chairs [UN Women and UN RCO] the PSEA Coordinator will undertake the following:

1. Support the ongoing assessment of SEA risks and situation:
  • Conduct a joint PSEA risk assessment to inform senior leadership and humanitarian partners on strategic decision-making;
  • Regularly report to senior leadership on developments, challenges, recurring issues and trends in PSEA in-country and share recommendations with senior leadership to ensure continued engagement and enhanced strategic and operational decision-making related to PSEA. 
2. Support coordination mechanisms on PSEA:
  • Oversee and support the UNCT PSEA Working Group in coordination with the Working Group co-chairs [UN Resident Coordinator Office and UN Women] in the fulfilment of its responsibilities under its PSEA Working Group TORs and 2020-2021 Annual Work Plan. This may include proposing amendments as seen relevant, based upon the risk assessment;
  • Support senior leadership to establish a PSEA Network for coordination, fostered linkages and information-sharing on PSEA, consisting of membership from UN agencies; international and national non-governmental organizations ((I)NGOs); and government stakeholders. This includes among others, the development of a PSEA Network TORs and a Work Plan as well as its implementation, based upon the risk assessment.
3. Strengthen PSEA prevention and response efforts within UN agencies: 
The PSEA Coordinator will support agencies to follow good practices in PSEA implementation toward collective achievements, without lessening the responsibility of individual agencies to develop and/or strengthen their own PSEA efforts. This support may include, but is not limited to:
  • The development and implementation of SEA prevention, risk mitigation, and response measures, framework and tools during planning, project design, and programme implementation in each department and in each thematic sector;
  • The training of staff, implementing partners, responsible party, vendors (either face-to-face or online depending on lockdown situation) based on available global training package and adapting them to suit local contexts; 
  • The establishment of safeguards in personnel and implementing partners hiring.
4. Engage Stakeholders
4.1 Community engagement: 
  • Support the Working Group to develop a collective communication strategy to raise awareness on key PSEA messages and disseminate contact information for reporting, including the rights of affected populations, the fact that assistance and services are never conditioned on sexual favours, and how to submit sensitive complaints;
  • Ensure that the implementation of the UNCT PSEA Working Group Work Plan is informed by community participation, contextually and culturally appropriate, and based on the community’s needs.
4.2 Cluster coordination
  • Engage and coordinate with the humanitarian cluster system to ensure PSEA mainstreaming during planning, policy development and programming;
  • Collaborate with the Protection and Gender-based Violence Cluster Coordinators to ensure a harmonised approach to prevention activities and support of survivors, and that PSEA Network activities take a survivor-centred approach supporting the rights of survivors.
4.3 Government Actors
  • Support senior leadership to develop an engagement strategy with the Government(s), including identified entry points for engagement with Federal, Provincial and Local Governments.
5. Establish/Strengthen an Inter-agency Complaints Mechanism
The PSEA Coordinator supports the PSEA Working Group members to establish and maintain an inter-agency community-based complaints mechanism (CBCM) by linking the CFMs of PSEA Working Group members through agreed referral pathways, establishing new complaint channels where reporting gaps are identified, and capacity-building all persons that operate complaint channels on the inter-agency referral protocols; 
  • Map existing complaint and feedback mechanisms (CFMs) in Nepal to identify where there are gaps in community access for reporting sensitive complaints and to understand community preferences in reporting sensitive allegations;
  • Based on CFM mapping and community preferences, support the PSEA Working Group members to strengthen existing and/or establish new entry points to fill the gaps in reporting access so that there are safe, accessible, and contextually appropriate channels for any member of the community to report complaints of SEA. While doing so, assist Working Group members to consult and engage with all relevant stakeholders during the design of the CBCM in order to ensure support, high-level commitment, sustainability, and community trust and ownership in the CBCM;
  • Support the Working Group to draft, finalise and endorse Standard Operating Procedures (SOPs) on inter-agency complaint referral (following the Global Standard Operating Procedures on Inter-Agency Cooperation in CBCMs and appropriate for the local context) and assistance referral pathways in coordination with the GBV and Protection Cluster and Field Victim Rights Advocate/Senior Victim Rights Officer; 
  • Conduct a mapping exercise of available services and potential gaps for health, legal, psychosocial, and material support.
  • Assist the Working Group to train service providers on PSEA-specific components in services.
6. Ensure victim-centered handling of incoming SEA allegations, including the provision of services, where appropriate 
The PSEA Coordinator plays a key role in the functioning of the Inter-Agency Complaint Mechanism and is expected to fulfil the below responsibilities upon receipt of SEA allegations on a 24/7 basis:
  • Ensure the referral to concerned agency’s in-country Head of Agency and focal points and/or the concerned agency mechanism for further investigation procedures. This may include the need for determining a potential link with a UN agency through fact-finding; 
  • Ensure that the support needs of victim(s)/survivor(s) are adequately assessed and that victim(s)/survivor(s) have access to appropriate protection including physical safety and assistance services that account for and encourage decision making by the victim(s)/survivor(s);
  • Ensure that all sensitive complaints, information pertaining to SEA allegations and questions about SEA are handled in strict confidentiality; 
  • Maintain confidential records of reported SEA incidents and share anonymised records as appropriate with relevant actors to meet reporting requirements, inform programme adjustment, and further develop efforts to address SEA.
7. Provide training for responders
  • Support the PSEA Working Group to hold inter-agency trainings on good practices in SEA complaint intake and referral for PSEA Focal Points, UNDSS Security Personnel, GBV and Child Protection actors, and all actors staffing CFM channels, so that all actors who may receive SEA complaints know how to recognize SEA and where to send allegations in the joint CBCM.



Ability to make new and useful ideas work
Level 4: Adept with complex concepts and challenges convention purposefully
Ability to persuade others to follow
Level 4: Generates commitment, excitement and excellence in others
People Management
Ability to improve performance and satisfaction
Level 4: Models independent thinking and action
Ability to listen, adapt, persuade and transform
Level 4: Synthesizes information to communicate independent analysis
Ability to get things done while exercising good judgement 
Level 4: Meets goals and quality criteria for delivery of products or services
Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection.  Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Client Orientation
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Commitment to Continuous Learning
Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
Technological Awareness
Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Required Skills and Experience

  • Master’s degree in Social Work, Psychology, Gender Studies, Development Studies, Human Rights, International Development, Humanitarian Studies or any other relevant field.
  • Minimum 2 years’ experience in the area of safeguarding and prevention from sexual exploitation and abuse, child protection, gender-based violence.
  • Technical expertise in at least one of the following areas:
    • Protection from Sexual Exploitation and Abuse (PSEA) 
    • Accountability to Affected Populations (AAP) 
    • Protection 
    • Human rights 
    • Child Protection 
    • Gender-based violence/Victim assistance 
    • Staff misconduct and discipline 
    • Monitoring, Evaluation, Accountability, and Learning (MEAL) 
  • Field experience in humanitarian or development settings 
  • Understanding of the international development and humanitarian architecture 
  • Familiarity with the UN system and global coordination structures (e.g. IASC) 
  • Proven ability to implement an Action Plan 
  • Experience in developing and facilitating training and capacity-building activities 
  • Familiarity with data protection and confidentiality measures is an advantage
Language Requirements
  • Fluency in English and Nepali is required.
National Professional Officers are nationals of the country in which they are serving, and their functions must have a national context, i.e. functions that require national experience or knowledge of the national language, culture, institutions, and systems.
  • Coordination (experience in an inter-agency coordination role is an advantage) 
  • Professionalism (proven integrity, objectivity, and professional competence) 
  • Communication, presentation, facilitation, and inter-personal skills 
  • Ability to work with different stakeholders and build consensus 
  • Advocacy across a wide variety of actors 
  • Leadership (ability to lead a technical network)
  • Leveraging (ability to engage at senior leadership level and secure buy-in) 
  • Problem-solving (ability to know what needs to be done and identify the resources to do it) 
Behavioral requirements: 
  • Sensitivity to cultural diversity, discrimination, and gender issues 
  • Ability to interact in a sensitive manner with survivors 
  • Ability to work in a stressful environment 
  • Ability to delegate


Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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