Director Human Resources and Coordination
Gurgaon (India) | Delhi
The International Solar Alliance is an inter-governmental organization headquartered in
Gurgaon, India. The vision and mission of the International Solar Alliance is to provide a
dedicated platform for cooperation among solar resource rich countries where the global
community, including bilateral and multilateral organizations, corporates, industry, and other
stakeholders, can make a positive contribution to assist and help achieve the common goals of
increasing the use of solar energy in meeting energy needs of ISA Member Countries in a safe,
convenient, affordable, equitable and sustainable manner.
The Director, Human Resources and Coordination will report directly to the Director-General
and lead a small team of professional and administrative staff members. The Director will be
responsible for providing expert advice, developing policies and leading the Human
Resources, governing body meeting services/support, ICT and Procurement for the Organization.
Duties and Responsibilities. The Director, Human Resources and Coordination will help in conceptualizing, planning,
designing administrative services for ISA, drawing on global best practices.
The incumbent is responsible for:
1. Human resources: Lead the implementation of and further development of ISA Staff
Regulations, Rules and Procedures for managing the ISA secretariat's human resources
related matters such as:
a. Provide advice on interpretation and application of policies, regulations, and rules.
Review and provide advice on exceptions to policies regulation and rules; Provide
advice and support to the Director-General on human resources related matters;
Assess workforce requirements, map available competencies and skills, and identifies
capacity gaps; Prepare classification analysis of jobs in Professional and General Service
and related categories. Implementation of end-to-end recruitment processes which
includes initiating the hiring process, recruitment planning, advising managers in the
preparation of Job Openings and reviewing recommendations on the selection of
candidates by ISA secretariat hiring managers.
Preparation of vacancy announcements, advertising positions, review of applications,
and preparation of a short-list of candidates.
Arranging and facilitating the interview process for selected candidates.
Coordinating the submission of interview reports and submission of such
information as necessary to the review bodies and the Director General
b. Supervise and monitor the work of the Human Resources Assistants in carrying out all
human resources administrative transactions including preparation of personnel
actions, maintenance of staffing tables, and processing of contracts; Administer and
provide advice on salary and related benefits, travel, and social security entitlements;
Determine and recommend benefits and entitlements for staff on the basis of
contractual status; (keeping economy and optimization in view.)
c. Review policies and procedures and recommends changes as required.
d. Review and recommend level of remuneration for consultants keeping PPP in view.
e. Identify, assess and analyze organizational needs for performance management and
staff development and propose and deliver programmes to meet the needs in line with
overall organizational goals and objectives. Evaluate effectiveness and impact of staff
development and performance evaluation programmes and recommend ways to
enhance effectiveness and impact.
f. Identify and analyze staff development and career support needs and design and
facilitate/support implementation of programmes to meet identified needs.
g. Advise and counsels staff in respect of rights, responsibilities, code of conduct and
difficulties associated with work and entitlements.
2. Procurement and Logistical Services Management: Lead the implementation and further
development of IS's procurement regulations and procedures and manage the ISA
secretariat's procurement related matters such as:
a. Preparation of procurement manual and ensuring 100 % transparent procurements as
b. Chairing the procurement Committee along with Director Finance as Co chair.
c. Use innovative ways to minimize cost of goods and services for ISA with no dilution in
d. Provide advice on interpretation and application of ISA procurement policies and
procedures. Review and provide advice on exceptions to policies and procedures.
e. Prepare and implement systems for planning and managing procurement of all goods
and services for the ISA secretariat, including for projects implemented on behalf of
donors, ensuring “best value for money” principles;
f. Prepare and implement systems and templates in emode for negotiating and
concluding contracts for goods and services procured by the ISA secretariat;
supervision of the management of contracts; monitoring and reviewing performance
of vendors; authorizing amendments to and extensions of contracts; Prepare
recommendations to Procurement Committee and for the Director General on
Contracts for high-value contracts;
g. Compliance with corporate rules and regulations in the management of the
procurement strategies including sourcing strategy, supplier selection and evaluation,
quality management, customer relationship management e-procurement promotion
and introduction, performance measurement Proper management of ISA assets,
facilities, and logistical services.
h. Provide advice and support to senior management and requisitioning officers on
procurement policies and procedures.
3. Conduct of Assembly and Standing Committees:
a. Supporting and organizing the Assembly for the Member Countries
b. Supporting the working of the Standing Committee and Regional Committee
c. Follow-up on ISA membership with prospective member countries
4. ICT Management: Ensures forward-looking information and communications
technology management and supervision of ICT team focusing on achievement of the
a. Maintains a secure, reliable infrastructure environment for ICT and adequately plans
for disasters and recoveries.
b. Identify and implement an effective ERP system for improved business processes and
results and improved client services.
c. Identification of opportunities and ways of converting business processes into
web-based systems to address the issues of efficiency and full accountability.
d. Promotion of different systems and applications for optimal content management
knowledge sharing, information provision and learning including e-registry, web
based office management system, Internet/Organization website, and Intranet, etc.
5 Administration & Coordination:
a. Provide policy advice and implement new policies and procedures in each of the
administrative areas under this area of responsibility. Identify and maintain
partnerships and collaborations with other institutions.
b. Provide advice, make presentations to and respond to requests from Member States.
c. Supervise and manage the staff of the Service
d. Conduct various capacity building programmes and trainings.
e. Any other task including assigned by the Director-General from time to time.
6 Contribute with Director of Finance to Resource mobilization and project formulation
Professionalism: Shows pride in work and in achievements; demonstrates professional
competence and mastery of subject matter; is conscientious and efficient in meeting
commitments, observing deadlines and achieving results; is motivated by professional rather
than personal concerns; shows persistence when faced with difficult problems or challenges;
remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively; able to interact with senior
government and private sector leadership; listens to others, correctly interprets messages from
others and responds appropriately; asks questions to clarify, and exhibits interest in having
two-way communication; tailors language, tone, style and format to match audience;
demonstrates openness in sharing information and keeping people informed; ability to
disseminate information through online platforms, social media and traditional methods.
Leadership: Proven ability to lead teams of diverse staff; training and develop staff; successful
counsel and conduct performance management; provide vision and direction to a team and
lead the team to undertake innovative work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input
by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team
agenda before personal agenda; supports and acts in accordance with final group decision,
even when such decisions may not entirely reflect own position; shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies;
identifies priority activities and assignments; adjusts priorities as required; allocates
appropriate amount of time and resources for completing work; foresees risks and allows for
contingencies when planning; monitors and adjusts plans and actions as necessary; uses time
Education: Advanced university degree (Master’s degree or equivalent or higher) in human
resources, business administration, public administration, financial management, economics
or related discipline required.
Experience: A minimum of 12 years of professional work experience for P4 level or 15 years for
P5 level in the management of multiple support/administrative functions relevant for this
position, including, financial management, human resources, IT and procurement. Preference
will be given to candidates who have between five and seven years of international experience.
Strong experience in human resources management in the United Nations or International
setting strongly desired. Experience with major ERP systems desirable. Responsible experience
in budget, finance, administration, business administration or related area is required.
Experience in managing or (supporting) supervising multi- disciplinary teams is required.
Language and IT skills: The role demands substantial writing and verbal communications skills.
As English is the official and working language of the Organization, excellent command of both
written and spoken English is required. Knowledge of other languages (e.g. French, Spanish
and Arabic) would be an advantage. Satisfactory skills in Outlook, MS Office products, and
various ERP systems is highly desirable.
Qualified candidates must apply for the above mentioned vacancy on-line, through ISA’s portal
Any applicants who have difficulties applying through the online portal should immediately
contact the International Solar Alliance at email@example.com.
The International Solar Alliance is striving to achieve gender parity at all levels as it proceeds
with the recruitment of both locally and internationally recruited staff. In this regard, female
candidates are strongly encouraged to apply for all positions within the organization.
ISA primarily recruits staff from its member countries. However, consideration may also be
given to qualified candidates from signatory and prospective member countries irrespective of
nationality. ISA strives to obtain a staff reflecting its geographical representation and diversity.
Please be advised that the International Solar Alliance reserves the right to recruit individuals at
a grade one level below the advertised grade of the post. Such an arrangement would be
discussed with recommended candidate/s by the interview panel prior to offer.
ISA maintains a retirement age of 65 years.
Please note that only candidates under serious consideration will be contacted for an interview
and will receive notice of the outcome of the selection process.
ISA retains the right to cancel the selection process if it is determined in the best interest of the
ISA does not charge any application, processing, training, interviewing, testing or other fee in
connection with the application or recruitment process. Should you receive a solicitation for the
payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names
and addresses are easily copied and reproduced. Therefore, you are advised to apply particular
care when submitting personal information on the web.
Indicative Annual Salary: USD 73,512 – USD 88,162
(base salary per annum) and other benefits
Post Adjustment for Delhi: USD 24,180 – USD 29,005 (current per annum)
Benefits:In addition to the base salary and post adjustment ISA provides: dependency allowances,
rental subsidy, education grant (for up to two school aged children), annual and sick leave,
health insurance (lump sum provided and staff member arranges), Pension Fund participation
(lump sum payment equivalent to UN common system rates). ISA also provides for national
income tax reimbursement. Hardship allowance is not included at this duty station. Please refer
to ISA Rules and Regulations at website www.isolaralliance.org.