ICT Senior Analyst – Reporting , Multiple positions

The United Nations Support Office for Somalia (UNSOS) is mandated to provide administrative and logistics support to its partners in implementing the United Nations Security council resolution on Somalia.

The African Union Mission in Somalia (AMISOM) has about 20,000 uniformed personnel serving in the Area of Responsibility (AOR) located in central/southern Somalia. A segment of the troops is at the frontlines and the other performs supporting roles.

The primary focus of the Project will be the mission's capacity building to benefit the AMISOM, the United Nations Support Office in Somali (UNSOM) and the Somalia National Army (SNA) staff. It will focus on training of staff, promotion of standardization in utilization of UN-owned equipment (UNOE), mechanism for stakeholder engagement and feedback on training support. This will then inform the necessary adjustment in support in a structured but multidimensional manner targeting people, processes, procedures, and technology. 

Under overall supervision of Senior Programme Manager, the incumbent will work under the general guidance of the Field Technology Section of UNSOS and Senior Manager – Business Systems. This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent will administratively report to Data Analytics Specialist in New York, USA.  

The incumbent of this position will be a staff member of UNOPS under its full responsibility.

The ICT Senior Analyst – Reporting provides specific expertise in the implementation of advanced analytics solutions in support of UNSOS.

The ICT Senior Analyst – Reporting will be responsible for the following duties:

• Turn data and general ideas into well-designed products with the guidance of senior staff and clients;

• Support the development process, including guiding research staff, scoping, design, implementation, testing and delivery;

• Develop advanced analytics solutions derived from multiple data sources using state-of-the-art tools to enable insight and decision-making at various levels;

• Develop data models, including performance measures, to enable scorecard analysis;

• Develop report templates and branding materials for reporting purposes;

• Perform ad-hoc analysis and present results in a clear manner;

• Develop documentation and training materials;

• Assist Data and Analytics Specialist with data, visualization and analytics related problems and support issues;

• Analyze and synthesize data from multiple sources;

• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Impact of Results 

The individual contractor (IC) will support the advanced analytics aspects of UNSOS Field Technology Section (FTS) analytics initiative. The effective and successful achievement of key results by the ICT Senior Analyst – Reporting directly affects the overall efficiency of the office’s provision of services, impacting the quality and accuracy of work completed. Timely and accountable delivery of services ensure client satisfaction and promotes the image and credibility of the team and office as an effective service provider in strategic services.

• Advanced university degree (Master’s degree or equivalent) in information technology, computer science, engineering, economics, statistics, business or in a field related to the post description. 

• Two (2) additional years of relevant work experience, in combination with a relevant first level university (Bachelor’s degree or equivalent), may substitute for the requirement of a Master’s degree.

Required: 

• A minimum of two (2) years of experience in development, implementation and maintenance of business intelligence / analytics tools and applications, or related tasks;

• A minimum of one (1) year of experience with MS Power BI, Tableau or any other similar self-service analytics tool;

• A minimum of one (1) year of experience with relational databases such as Microsoft SQL and other related databases;

• A minimum of one (1) year of experience with business and data analysis to identify precise, quantitative solutions;

Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply) 

• A keen interest in analytics, information management, visualization and performance optimization;

• Experience in report development with MS SQL Server Reporting Services;

• Experience with the following Office365 tools: Flow, Forms, PowerApps and SharePoint;

• Familiarity with advanced analytical techniques such as text mining, sentiment analysis, predictive analysis and event detection;

• Knowledge of Agile/Scrum methodologies and rapid prototyping approaches.

• Excellent experience with user-centric design process, tools and materials (reports, presentations) to communicate data-driven insights to clients and senior decision-makers;  

• Experience in training users in analytics tools

• For the position advertised, fluency in English (write, read, speak) is required. 

• Knowledge of French is desirable. 

Contract type: Individual Contractor Agreement (ICA)  Contract level: International Individual Contractor Agreement (I-ICA 1)
Contract duration: Open-ended (renewable subject to funds availability and satisfactory performance)

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster (SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.