Protocol Associate
Kabul
- Organization: UNDP - United Nations Development Programme
- Location: Kabul
- Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
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Occupational Groups:
- Operations and Administrations
- Closing Date: Closed
Background
UNDP is committed to support the Government of the Islamic Republic of Afghanistan to ensure that the quality of life for Afghans is substantially improved, as measured by tangible improvements in global indicators of social and economic wellbeing (such as the SDGs, Human Development Index scores). UNDP’s role is to help fortify development outcomes among local communities, government partners, and the private sector, using the SDGs as both a destination and a guide. Through the SDGs, a transformative shift from a war economy to a peace economy is possible, helping the Afghan government to meet its global commitments, its internal targets (such as those set by the Afghanistan National Peace and Development Framework-ANPDF), and, most importantly, the expectations and ambitions of the Afghan people. While this bold vision demands investments from UNDP, among all development actors, UNDP Afghanistan Country Office as a valued partner to the Government of Afghanistan by providing insights on understanding and overcoming multi-dimensional poverty. UNDP’s perspective is that meaningful poverty alleviation requires a different development approach – one that monitors and attempts to affect the systemic interplay of socio-economic factors, regional differences, and shifts in the political economy. To deliver this value proposition, the CO needs to ‘raise the bar’ on its development policy expertise and engage national and local policy makers on disrupting the complex systems contributing to intractable poverty.
This Job Description is part of a new office structure, which is designed to support a more integrated and collaborative way in supporting Afghanistan achieve sustainable development and sustainable peace. The Country Office has aligned the new office structure with the thematic vision of the emerging Country Programme and designed new ways of working that will facilitate more collaboration across the office, create the foundations for more sub-national level work and higher delivery and emphasize learning and support to national staff capacity development.
In this context, the General Administration Services entrusted with the following:
· Administration services
· Management of contracted services to UNDP, UNOCA, incl. security contractors
· Assets Management
· Logistics and Protocol Travel and transport pool
· Residential compound management
· Maintenance of operations records and service tracking capabilities
Under the guidance and supervision of the Administrative and Common Services Specialist, the Protocol Associate provides travel related services ensuring high quality and accuracy of work in order to obtain the optimum protocol & travel services.
He/she analyzes and interprets rules and guidelines regarding coordination of protocolary processes and provides solutions to a wide spectrum of complex issues related to the residency permits, special dispensations and other visa related issues in close coordination with government counterparts. The incumbent closely monitors protocolary and travel expenditures and internal cost and ensures their timely and accurate billing, settlement and cost recovery. The Protocol Associate promotes a collaborative, client-focused, quality and results-oriented approach in the delivery of travel services.
The Protocol Associate supervises the travel assistant and works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.
Duties and Responsibilities
Summary of Key Functions:
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1. Ensures implementation of protocol and visa strategies focusing on achievement of the following results:
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2. Ensures proper travel management for UNDP Afghanistan
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3. Ensures organization of logistical services focusing on achievement of the following results:
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4. Ensures facilitation of knowledge building and knowledge sharing focusing on achievement of the following results:
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Competencies
Core |
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Innovation Ability to make new and useful ideas work | Level 3: Adapts deliverables to meet client needs |
Leadership Ability to persuade others to follow | Level 3: Proactively seeks and recognizes contributions of others |
People Management Ability to improve performance and satisfaction | Level 3: Appropriately involves team in different stages of work and decision-making |
Communication Ability to listen, adapt, persuade and transform | Level 3: Expresses information and views with adaptive reasoning and appreciation for complexity and variation |
Delivery Ability to get things done while exercising good judgement | Level 3: Takes responsibility for addressing critical situations and delivering core value |
Technical/Functional | Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx and hiring managers are encouraged to familiarize themselves for more information |
Service Delivery Coordination Ability to coordinate and deliver services in line with service level agreements and standards of excellence in UNDP | Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work |
Client Orientation Understanding and meeting or exceeding client needs. Anticipating and addressing client needs and concerns. Developing innovative approaches to meeting client needs. Ensuring overall provision of quality services to clients. | Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work |
Sourcing Ability to find, evaluate and engage suppliers of goods and services | Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work |
Logistics Knowledge of logistics operations, principles and methods, and ability to apply to strategic and/or practical situations | Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work |
Building Strategic Partnerships Ability to maintain and establish networks of contacts in the UN system for general information sharing and to remain up to date on partnership related issues.
| Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work |
Required Skills and Experience
Education: |
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Experience: |
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Language Requirements: | Good written and spoken English. Dari/Pashtu language will be an advantage. |
Disclaimer
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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