This vacancy is open to nationals of EU Member States, Iceland, Liechtenstein, Norway, or Switzerland.

BACKGROUND

The Bureau for Management Services’ Office of Financial Resources Management (BMS/OFRM) supports the United Nations Development Programme (UNDP) in the implementation of the 2030 agenda and UNDP’s Strategic Plan. It achieves this by developing and making fully operational a dynamic and harmonized integrated resource management framework based on comprehensive analysis that enhances UNDP’s financial and administrative performance, as well as facilitating UN reform and coherence. The primary role of BMS/ OFRM is to maintain the financial integrity of UNDP through providing functional leadership, supporting the efficient and effective management of its financial resources, promoting financial sustainability, and responsible resource allocation. This is accomplished by the development and implementation of sound financial policies and practices, oversight of corporate financial management performance, and flexible, scalable support to resource allocation. BMS/OFRM serves as a business partner to Bureaux and Country Offices, providing sound financial management, advisory and analytical services, with a view to continuously improving the financial management performance of business units and supporting Bureaux in the exercise of their oversight functions. 

Within OFRM, the Treasury Division oversees cash, currency, and banking risks globally in over 130 countries and over 100 currencies, managing the organization’s liquidity with centralized investment of excess cash balances to meet its liabilities.  Treasury Division maintains policy and oversight of global payments and receivables, cash management, manages banking relationships, compliance, and KYC.  The Treasury Division safeguards UNDP’s financial assets and ensures efficient, transparent global payments supporting programme delivery. As digital technologies transform global finance, Treasury is accelerating modernization to enhance speed, cost efficiency, transparency, and automation.

3. Scope of Work

Under the direct supervision of the Treasury Specialist, the Treasury Officer is responsible for the end-to-end execution, control, and oversight of payment and investment transaction workflows across Oracle ERP (Quantum), SWIFT, and the Integrity Treasury Management System for UNDP and its serviced agencies at Headquarters. This includes Payment Process Request (PPR) execution, liquidity and funding coordination, investment and cash settlement processing, exception management, and resolution of operational failures. The role ensures that all transactions are accurately recorded, reconciled, and validated across multiple platforms, while maintaining robust audit trails and supporting continuous monitoring of operational risks. The Treasury Officer ensures full compliance with UNDP Financial Regulations and Rules (FRRs), oversees the integrity of payment and investment data, and provides specialized operational and analytical support to Treasury processes. The incumbent also maintains comprehensive payment, investment, and reconciliation records and provides cross-functional backup support to Treasury team operations, as assigned by the Supervisor, to ensure continuity of mission-critical Treasury services.

Key functions for this position are as follows.

1. Oversight and execution of HQ Payment processing via Oracle ERP (Quantum) and SWIFT. 

  • Facilitate and lead the automation for the HQ payment processing, oversight, and troubleshooting for payment inquiries.
  • Ensure execution of  HQ Payment Process Request (PPR) in Oracle, check issuance and management, including manual payments, in compliance with the ICF.
  • Ensure execution of SWIFT payments using the SWIFT Service Bureau for payments or Treasury transactions that cannot be processed through Straight-Through Processing (STP), ensuring compliance with UNDP FRR.
  • Maintain records for manual payments processed through Check and SWIFT and Bank Balances for year-end accounts closure. 
  • Reconcile transactions released with SWIFT acknowledgements and maintain audit trails for internal controls and year-end closure. 
  • Actively monitor payment status and review the trend analysis, and provide resolution to payment issues,  processing payment recalls, cancellations, and returned payments. 
  • Provide technical support and guidance to colleagues on payment procedures
  • Prepare regular reports on payment processing status, exceptions, and outstanding issues for Treasury management
  • Identify opportunities to streamline payment workflows, enhance automation, and implement process improvements to reduce delays and minimize errors.

2.           Ensure Investment Settlement and Custody Operations 

  • Lead the management of settlement instructions for all investment counterparties within Integrity, ensuring completeness, accuracy, and compliance with market-specific settlement standards. Resolve instruction mismatches, validate standing settlement instructions (SSIs), and manage the full lifecycle of SWIFT messages (MT5xx/MT2xx) to confirm, amend, or escalate investment trade and settlement events. to end management of settlement instructions for all investment counterparties within Integrity, ensuring completeness, accuracy, and compliance with market-specific settlement standards. Resolve instruction mismatches, validate standing settlement instructions (SSIs), and manage the full lifecycle of SWIFT messages (MT5xx/MT2xx) to confirm, amend, or escalate investment trade and settlement events.
  • Ensure timely, accurate, and fully reconciled recording of investment transactions—including confirmations, settlement data, and lifecycle events—across Integrity, Finastra, and, when required, Northern Trust Passport. 
  • Perform control checks to validate data integrity, mapping logic, and system-to-system consistency across the investment and custody architecture. to system consistency across the investment and custody architecture.
  • Conduct daily reconciliation of investment activity, promptly identifying settlement delays, mismatches, or breaks across custodians, brokers, and internal systems. Perform root-cause analysis of settlement failures and coordinate cross-functional resolution involving the Investment Unit, custodians, and counterparties, ensuring corrective actions are documented and aligned with internal controls. cause analysis of settlement failures and coordinate cross-functional resolution involving the Investment Unit, custodians, and counterparties, ensuring corrective actions are documented and aligned with internal controls.
  • Perform comprehensive custodial oversight, including review of Northern Trust holding account reports, monthly custody reconciliations, and validation of transactions, corporate actions, valuations, and pricing adjustments. Investigate discrepancies, obtain necessary value adjustments, and provide exception summaries and analytical insights to Treasury Management.
  • Prepare, analyze, and distribute investment and custody operational reports, highlighting pending settlements, systemic discrepancies, reconciliation exceptions, unusual activity trends, and overall portfolio settlement performance. Provide Treasury management with decision-ready analytics and recommendations to strengthen control effectiveness and operational efficiency. ready analytics and recommendations to strengthen control effectiveness and operational efficiency.

3.           Internal Control – identify investment settlement discrepancies and resolve issues 

  • Execute oversight of investment trade settlements, ensuring timely confirmation, matching, and allocation of trades across custodians, counterparties, and internal systems. Conduct forensic analysis of settlement breaks, investigate root causes (e.g., SSI mismatches, market-specific settlement constraints, incomplete confirmations), and coordinate resolution with the Investment Unit and external counterparties while maintaining detailed audit trails. to end oversight of investment trade settlements, ensuring timely confirmation, matching, and allocation of trades across custodians, counterparties, and internal systems. 
  • Conduct forensic analysis of settlement breaks, investigate root causes (e.g., SSI mismatches, market-specific settlement constraints, incomplete confirmations), and coordinate resolution with the Investment Unit and external counterparties while maintaining detailed audit trails.
  • Safeguard UNDP against operational and financial risks, including unnecessary bank fees, failed settlement penalties, compensation claims, and liquidity impacts. Identify early-warning indicators—such as unusual settlement patterns, counterparty delays, or recurring data quality issues—and implement targeted risk mitigation measures to pre-empt financial exposure. settlement penalties, compensation claims, and liquidity impacts. Identify early warning indicators—such as unusual settlement patterns, counterparty delays, or recurring data quality issues—and implement targeted risk mitigation measures to pre empt financial exposure.
  • Maintain continuous monitoring of all open claims, settlement discrepancies, and investigations, ensuring that remediation actions are completed, financial adjustments are accurately posted, and control evidence is properly documented for compliance and audit purposes.
  • Prepare analytical and exception-based reporting to the Investment Unit and Treasury management, highlighting unresolved discrepancies, settlement performance trends, root cause categorizations, counterparty behaviour patterns, and associated operational risk exposures, with recommendations for process or control enhancements. Based reporting to the Investment Unit and Treasury management, highlighting unresolved discrepancies, settlement performance trends, root cause categorizations, and counterparty 

4.           Monitor headquarters bank accounts cash movements.

  • Oversee and analyze daily cash movements across all headquarters bank accounts, including Treasury cash flows, PPR settlements, and high-value transactional activity, ensuring alignment with liquidity management parameters and operational requirements. value transactional activity, ensuring alignment with liquidity management parameters and operational requirements.
  • Perform root cause analysis on discrepancies between bank statements, ERP (Quantum) records, and Treasury platforms (e.g., FIS Trax), identifying data breaks, mapping issues, or timing variances, and implement corrective actions in coordination with banks and internal units. cause analysis on discrepancies between bank statements, ERP (Quantum) records, and Treasury platforms (e.g., FIS Trax), identifying data breaks, mapping issues, or timing variances, and implementing corrective actions in coordination with banks and internal units.
  • Review and validate monthly bank fee schedules for each HQ account by conducting variance analysis against contractual pricing, benchmarking charges, and assessing compliance with negotiated banking terms; proactively engage banking partners to reconcile deviations, secure refunds/adjustments, and formulate periodic cost efficiency and trend reports. efficiency and trend reports.
  • Provide technical guidance and issue resolution to HQ units, partner agencies, and service lines on complex payment workflows, transaction routing, and settlement issues—including payroll-related inquiries—ensuring timely escalation, accurate troubleshooting, and high-quality client communication. related inquiries—ensuring timely escalation, accurate troubleshooting, and high-quality client communication.
  • Monitor the integrity of bank connectivity and reporting, including systematic follow-up with financial institutions on missing, delayed, or malformed bank statement uploads (MT940/BAI2), and coordinate issue resolution to maintain continuity of reconciliation and cash accounting processes.  up with financial institutions on missing, delayed, or malformed bank statement uploads (MT940/BAI2), and coordinate issue resolution to maintain continuity of reconciliation and cash accounting processes.
  • Provide management reports on daily cash positions, liquidity forecasts, and reconciliation status.

5.           Provide periodic review, analysis, and operational support

  • Generate advanced analytical performance metrics for investment counterparties, including benchmarking execution quality, analyzing matching and confirmation rates in Finastra, and evaluating settlement efficiency trends. Develop statistical insights to identify systemic issues and operational bottlenecks within the settlement and custody workflow.
  • Conduct comprehensive root cause analysis of failed trades, settlement mismatches, data breaks, and operational exceptions. Recommend actionable remediation strategies—such as process redesign, control enhancements, and optimization of settlement instructions—to reduce operational risk and improve straight-through processing (STP). cause analysis of failed trades, settlement mismatches, data breaks, and operational exceptions. Recommend actionable remediation strategies—such as process redesign, control enhancements, and optimization of settlement instructions—to reduce operational risk and improve straight-through processing (STP).
  • Drive technology-enabled improvements by identifying automation opportunities and proposing solutions using Power BI dashboards, Robotic Process Automation (RPA), and AI-assisted analytics. Collaborate with technical teams to design prototypes, validate logic, and support implementation to strengthen internal controls and operational efficiency. enabled improvements by identifying automation opportunities and proposing solutions using Power BI dashboards, Robotic Process Automation (RPA), and AI-assisted analytics. Collaborate with technical teams to design prototypes, validate logic, and support implementation to strengthen internal controls and operational efficiency.
  • Serve as an operational continuity resource, acting as backup for the Treasury Associate (NY), Treasury Associate (KL), and Treasury Specialist (NY). Support critical Treasury processes, including cash management, settlements, reconciliations, and reporting to ensure uninterrupted service delivery across time zones and functions.

6.           Ensure facilitation of knowledge building and sharing

  • Synthesize lessons learned and best practices in Finance. 
  • Provide sound contributions to knowledge networks and communities of practice. 
  • The functions are assigned and distributed by the supervisor in the team as necessary. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

4.           Institutional Arrangement

  • The position is part of a team of four staff members, including the supervisor, and has no direct reports.

Competencies:

Core Competencies

  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, and makes improvements 
  • Learn Continuously: LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion:  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical Competencies

  • Business Management  Customer Satisfaction/ Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs. Provide inputs to the development of the customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate the client's upcoming needs and concerns.
  • Business Management  Communication Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels
  • Finance Treasury Cash Management Ability to manage the organization's cash and investment holdings with the ultimate goal of maximizing liquidity and mitigating risks. Understands the economic environment, interest rates, and the importance of economic forecasting. Understands and can implement a treasury management strategy, including cash flow management, debt management, and investment strategies.
  • Finance Anti-fraud and anti-bribery and corruption Anti-bribery and corruption: Understands the policy and best practice relating to anti-bribery and corruption controls and ensures these are implemented and widely understood within the organization. Anti-fraud: Understands the fraud risks faced by public bodies and is able to effectively analyse data to support fraud identification and fraud risk management; understands the fraud risks faced by public bodies and is able to conduct fraud risk assessment and response plan.
  • Finance, Banking, and Cash Management: Ability to collect, handle, and manage cash, which involves assessing market liquidity, cash flow, and investments.
  • Finance - Finance Business Partnering: Able to support business units and add value by innovating and providing solutions to financial issues/queries, including through FAQs, financial tools, advisory, etc. Influences and appropriately challenges non-finance colleagues for whom the service is being provided. Understands the operations, opportunities, and challenges of the organization. Holds a commercial outlook, demonstrating accountability towards organizational goals
  • Business Direction and Strategy- System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

QUALIFICATIONS

Education: 

  • An advanced university degree (master’s degree or equivalent) in Finance, Business Administration, International Economics, or a directly related field is required.

OR

  • A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree. 
  • Specialized certification in Accounting, Finance, or Treasury (ACT, CFA), or qualified accountants, will have a distinct advantage.
  • Candidates with no professional accountancy qualifications, but with degrees that major in accountancy and/or finance, must complete the UNDP Finance Training and Certification Programme (FTCP), if recruited. However, no UNDP Advance Accountancy and Finance Test (AAFT) is required. 
  • Candidates with no professional accountancy qualifications but with relevant experience must successfully undertake the UNDP Advance Accountancy and Finance Test (AAFT) before shortlisting, and must complete the UNDP Finance Training and Certification Programme (FTCP), if recruited.

Min. years of relevant work experience 

  • Minimum of 2 years (with a master’s degree) or  4 years (with a bachelor's degree)  of relevant experience in corporate treasury, FX operations, banking, or financial analytics. 

Experience, Knowledge, and Skills

  • Experience with ERP financial systems (e.g., Oracle).
  • Experience and sound understanding of banking, cash management, and the global payments system.
  • Advanced proficiency in Excel, BI, and database packages.
  • Strong quantitative and analytical skills, with experience in financial modeling, forecasting, and variance analysis.
  • Proven track record of sound knowledge of IPSAS, IFRS, and/or GAAP.
  • Demonstrated interest in AI, digital transformation, and process automation. Eager to explore and apply new technologies.
  • Experience as a collaborative team player with flexibility to work across global time zones.

Desirable Criteria

  • Prior experience in an organisation with global financial operations 
  • Hands-on experience with Treasury Management Systems (TMS), including transaction processing, reporting, or system administration.
  • Demonstrated experience in cash management, including liquidity management, forecasting, and reconciliation activities.
  • Proven ability to serve and communicate effectively with clients from diverse and multicultural backgrounds, demonstrating cultural sensitivity and adaptability.

Language Requirements:

Fluency in English is required. Working knowledge of other official UN languages is a plus.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate, and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination, or abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with a similar job description, experience, and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert

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