Rights Respected, People Protected
NRC in the Middle East is responding to the Syria and Iraq crisis, assisting refugees in Jordan, Lebanon and Iraq as well as the displaced. NRC also works in Palestine and with Palestinian refugees in Lebanon. NRC works in shelter, emergency distributions, education, water and sanitation and legal assistance. Our response on the ground has grown rapidly with the dramatic rise in displacement and we now have over 3,000 staff members working on the NRC regional response.
Duties and responsibilities
The Regional Head of HSS serves as the lead technical resource on health, safety and security risks and crisis management within Middle East region. This function is line managed (direct) by the Regional Director (RD) and managed in a technical line (dotted) by the Global HSS Director. This role acts as the technical supervisor for Country HSS Managers or equivalent within the region, and serves as a core member of the regional management group and crisis management team.
Generic Responsibilities
- Promote and stimulate HSS risk management culture
- Maintains a general overview of the HSS context within the region and briefs regional management on key security development and emerging threats within the region
- Oversee and support regional HSS risk management to staff, assets, operation and reputation of NRC
- Implement the NRC Global HSS Management System at regional level, provides reports as required and monitors and support the implementation of global HSS initiatives from HO.
- Develop and maintain regional HSS documents and procedures incl. strategy and budget if required and monitors country and regional office compliance with the NRC
- HSS risk management policy. Reports compliance scores/issues to the RD and HO every triannual. Follows-up on compliance issues raised by the RD and/or HO and travels to conduct verifications upon request.
- Serves as a member of the regional crisis management team, deploys to support country crisis teams within the region upon request, and contributes to the development of crisis management capacity within the region.
- Manage regional HSS staff at regional office
- Support, mentor, train and control the development of HSS staff in country offices and organize and/or train and develop staff in HSS
- Network, communicate and cooperate with relevant external HSS actors
- Acts as the technical reference/resource for country HSS manager within the region. Reviews and provides feedback on all HSS products (plans, reports, assessments etc.) to ensure they comply with NRC standards and ensure copies are sent to HO HSS section for filing.
- Serves as a member of the Middle East Regional Office senior management group (MERO SMG) as well as member of the Regional Management Group (RMG)
Specific responsibilities
- Trains and mentors CSMs or equivalent in the region on security trainings aimed for in particular national staff safety, security and risk management.
- Facilitates dialogue and sharing between the COs on matters related to security.
- Provides technical guidance on specialised issues such as humanitarian access, negotiations and risk management upon request.
- Ensures that Regional Office staff receives security inductions and complete the necessary trainings.
Qualifications
Generic professional competencies:
- Minimum 7 years of experience from working as a senior HSS Manager in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Substantial and demonstrated prior experience as a trainer
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal
Context/Specific skills, knowledge and experience:
- Professional qualifications or studies in general management, HSS and/or risk management
- Previous working experience with NRC is preferable
- Prior work experience at the country level
- Experience or qualifications in humanitarian access
- Experience or qualifications in negotiations
- Experience in risks management for implementing partners or remote management
- Fluency in local Arabic, both written and verbal.
Personal qualities
We can offer
-Contract period: 24 months
-Salary/benefits: According to NRC’s salary scale and terms and conditions
-Duty station: Amman, Jordan
We will review applications on an ongoing basis, interested candidates are encouraged to apply early
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.
NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities
NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.