Tiered Approach
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
Office/Unit/Project Description
The UNV Regional Offices (RO) provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for UN Agencies, Funds, and Programmes focused on peace, development, and humanitarian needs. Furthermore, the Regional Offices represent, and strategically position, UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society, and private sector. The Regional Offices also lead in scoping and delivering UNV’s advisory service offer on volunteer infrastructure.
Institutional Arrangement
Under the direct supervision of the Regional Manager, and the technical guidance of the Communications Analyst, Outreach, the Communications Analyst in a Regional Office implements the corporate communications strategy, as well as provides inputs to the design, management and implementation of the Regional Office communications and publication strategies, which are geared to influence the volunteering agenda, promote public and media outreach.
The Communications Analyst may supervise and lead the communications personnel of the regional office and field units. The Communications Analyst works in close collaboration with respective UNV sections, staff of other UN Agencies, UNV Communications HQ personnel, partners, international and local media, subject matter experts, donors, and civil society to ensure successful implementation of UNV’s communication strategy in the Regional Office.
Duties and Responsibilities
Implement internal/external communication strategies and outreach and contribute to their development
- Prepares and conducts communications needs assessments for the regional office (e.g., for projects, the regional programme, and corporate change initiatives).
- Drafts and edits the regional office communications and outreach strategy based on regional office strategic priorities and the UNV Communications Plan.
- Provides communication input to integrate communication needs and strategies in all aspects of UNV.
- Maintains increased coverage and understanding of the UNV’s work in the country or practice area through local and global media stories as guided by the UNV Communications Plan.
Implement the regional office publications strategy and plan based on the corporate publications policy
- Identifies and develops storylines for publications, and draft substantive articles that contribute to and generate conversations on key development issues.
- Coordinates and manages the country office publication activities, such as content management in line with corporate guidelines.
- Liaises with and maintains a database of contact details for journalists.
Provide technical support to UNV digital communications in the regional office that includes social media, web site, intranet, and web-based knowledge management system
- Provides support in implementing country office digital communication strategy.
- Generates content for the web site and other social media platforms to ensure consistency and better outreach.
Implement UNV’s campaign initiatives to engage different stakeholders (i.e. partners, donors, media and public) and increase awareness of UNV’s mandate and goals
- Promotes and maintains public information campaigns on UNV activities.
- Collects and packages information for donor review in collaboration with ERCS and RO personnel and supervisor to support campaign and advocacy initiatives.
- Organizes roundtable discussions, press conferences, briefing sessions, interviews, launches to engage stakeholders.
- Supports “One UN” agenda in line with UNV’s Campaign and Advocacy agenda.
- Ensures access of journalists to subject-matter experts and UNV spokespeople; and provide newsworthy information to the national public.
Assist in leading the effort of regional office’s knowledge management and dissemination
- Provides sound contributions to knowledge networks and communities of practice including corporate communications repositories.
- Provides training, consultancy, and advice to UNV staff on internal and external communications.
- Maintains Regional Office Sharepoint on regional activities for internal knowledge sharing.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Supervisory/Managerial Responsibilities: May supervise the Communications personnel in the Regional Office.
Competencies
Achieve Results
- Scale up solutions and simplifies processes, balances speed and accuracy in doing work
Think Innovatively:
- Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously:
- Go outside comfort zone, learn from others and support their learning
Adapt with Agility:
- Adapt processes/approaches to new situations, involve others in change process
Act with Determination:
- Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner:
- Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
Enable Diversity and Inclusion:
- Facilitate conversations to bridge differences, considers in decision making
Cross-Functional & Technical competencies:
System Thinking
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Communication:
- Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
- Ability to manage communications internally and externally, through media, social media and other appropriate channels
Digital Asset Management
- Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media
Multimedia Writing/Editing
- Ability to create and/or edit written content for multimedia
Social Media Management
- Ability to represent and promote the UNDP brand in virtual communities and networks
Required Skills and Experience
Education:
- Advanced university degree (master's degree or equivalent) in Communication, Journalism, International Relations, Public Administration, or related field is required, or
- A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in public relations, advocacy, or communications is required.
- Experience in the use of computers and office software packages (MS Word, Excel, etc.). and advanced knowledge of web-based management systems such as ERP.
- Experience in content management systems, social media and graphic design.
- Knowledge and experience in handling of web-based management systems.
- Previous experience working in a multilateral or international organization.
- Proficiency in the use of content management systems, HTML coding, photo editing tools and other web publishing tools.
- At least 2 years’ experience in communications, outreach, public relations or advocacy is required, experience in strategic implementation of online and other tools is desired.
- Previous experience working in a multilateral or international organization is desired.
- Experience in coordinating and managing outreach activities and content is desired.
- Experience in marketing activities for international organizations with multi-regional presence is desired.
Languages:
- Fluency in English, Arabic and French is required.
- Knowledge of another UN language is an asset.
Disclaimer:
- Only short-listed applicants will be contacted.
- The successful candidate will hold a UNDP IPSA contract.
- This vacancy announcement is open to Tier 0,1 2 & 3 candidates.
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.