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Digital Analyst: Strategy and Innovation (Multiple Positions)

new york/home based

  • Organization: UNDP - United Nations Development Programme
  • Location: new york/home based
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Operations and Administrations
    • Innovations for Sustainable Development
    • Information Technology and Computer Science
    • Design (digital, product, graphics or visual design)
  • Closing Date: 2020-12-06

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Background

Emerging and future digital technologies and the opportunities they offer to profoundly improve the way UNDP creates and delivers value and benefits for those we serve. Recognizing this potential, UNDP is splicing digital into its DNA—harnessing its potential to do good for more people, better and faster. UNDP’s 2019-2021 Digital Strategy has created a new UNDP Digital Unit, charged with leading the next wave of innovation in sustainable development.

We are leveraging the power and agility of digital to propel all people forward, starting with digital initiative development, scaling innovation, and communicating this organizational change internally and externally. To achieve this, we need a nimble team, that's passionate, that has the technical skills required to help close the digital divide. Are you one of these people? Read more about our digital strategy here.

The position of the Digital Analyst: Strategy and Innovation will be part of the team under Chief Digital Officer and responsible for the following:

  • Apply a structured methodology for systems change and support change management activities
  • Support digital projects, innovation and demands in response to needs from UNDP country offices
  • Policy Research and Development to support thought leadership
  • Develop human-centred and agile approaches for cultural and process-oriented change.

Duties and Responsibilities

Apply a structured methodology for systems change and support senior management decisions

  • Support strategic positioning analysis and advice, e.g. related to comparative advantage, partnerships, vision, mission and values.
  • Support the translation of strategic direction and business objectives into holistic change strategies
  • Provide analysis and content preparation for corporate priority topics and executive management.

Support digital projects, innovation and UNDP country offices needs

  • Help identify and consolidate digital innovations globally within UNDP, especially those as a response to COVID-19, into a structured knowledge base and update it regularly.
  • Assess use cases and internal processes to identify digital innovation opportunities aligned with UNDP digital strategy and the Covid-19 response offer
  • Support digital innovations projects during ideation and product design, especially on key decisions regarding product features and technology options
  • Help different bureaus respond to and embrace market, regulatory, and process changes triggered by emerging digital technologies.
  • Support digital requests from UNDP Country Offices, including but not limited to digital transformation and digital readiness assessment, by developing resources and providing operational support.

Policy Research and Development:

  • Contribute to the development of key emerging policy agendas in digital transformation and future of development contexts, in collaboration with policy teams at UNDP, bringing in perspectives and expertise from Country Offices and the regions.
  • Support the identification of gaps and opportunities for the development of new Digital policies and align them with overall team priorities and work plans
  • Conduct research and analysis of data, case evidence and research findings to distil relevant lessons from projects and programmes to inform policy formulation and guidance.

Develop human-centred and agile approaches for cultural and process-oriented change.

  • As part of the digital team, work to create conditions for a culture of agility and innovation and strengthen this competency within UNDP.
  • Support the design, development and delivery of communications in support of change processes such as the digital by default and digital advocate network
  • Contribute to other digital initiatives led by or involving the CDO office, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

 

Competencies

Core

Innovation

Ability to make new and useful ideas work

Leadership

Ability to persuade others to follow

People Management

Ability to improve performance and satisfaction

Communication

Ability to listen, adapt, persuade and transform

Delivery

Ability to get things done while exercising good judgement

Cultural Sensitivity / Valuing diversity:

  • Demonstrating an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrating an international outlook, appreciating differences in values and learning from cultural diversity.

Technical/Functional

  • Excellent communication and interpersonal skills
  • Ability to deliver in a high-pressure environment
  • Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.
  • Ability to collaborate with and achieve actionable results
  • Excellent ability to multi-task in a high-demand and fast-paced work context
  • Promotes a knowledge-sharing and learning culture within teams
  • Consistently approaches work with energy and a positive, constructive attitude
  • Is action-oriented and focused on deliverables and timeframes

 

Required Skills and Experience

 
Education: University degree in fields related to Public Policy, Business, Development, Communications, or equivalent
Experience:
  • Minimum 2 years of relevant experience in a management consulting or industry role with digital and/or innovation exposure
  • Experience at a management consulting firm focused on strategy, operations, process consulting, or program delivery/ policy formulation within digital transformations
  • Demonstrated ability to collaborate with different teams including but not limited to strategic planning, IT, communications, partnerships, operations, human resources, etc
  •  Knowledge of the latest trends with technology innovations (e.g. mobile apps, blockchain, artificial intelligence )
  • Familiarity with one or more areas: user research, user-centred design principles, process transformation, policy research, and/or data analytics
  • Knowledge of sustainable development concepts, principles and issues and the ability to apply to strategic and practical situations, covering the economic, social and environmental dimensions.
Language Requirements: Excellent knowledge of English. Fluency in other UN languages is an asset.

Application Procedure 

The application package containing the following (to be uploaded as one file):

  • Personal CV

Note: The above documents need to be scanned in one file and uploaded to the online application as one document.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below.  Applicants will be evaluated based on cumulative scoring.  When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

  • Being responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.

Technical evaluation - Total 70% (70 points)

Criteria 1 – Demonstrated experience in digital advisory and innovation, policy development and research, organizational change, or digital transformation (Maximum points: 25 points)

Criteria 2 - Deep knowledge of digital technologies and/or innovation methodologies, including human-centred design, agile development, mobile and enterprise software applications, emerging technologies, etc. (Maximum:20 points)

Criteria 3 - Demonstrated experience in working with multicultural and remote teams, preferably with a global organization (10 Points)

Criteria 4 – Interview (15 Points)

Candidates with a minimum scored of 49 points (70% of 70 points) will be short-listed for the financial evaluation.

Financial evaluation - Total 30% (30 points)

The following formula will be used to evaluate the financial proposal:

p = y (µ/z), where

p = points for the financial proposal being evaluated

y = maximum number of points for the financial proposal

µ = price of the lowest priced proposal

z = price of the proposal being evaluated

Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

  • The financial proposal should specify an all-inclusive daily fee (based on an 8-hour working day with 1-hour lunch included - and an estimated 21.75 days per month).
  • The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including the daily professional fee; the cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
  • In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
  • If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.

The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.

Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into a contract with UNDP.

Institutional arrangement

The consultant will work under the guidance and direct supervision of the Digital Transformation Specialist and will be responsible for the fulfilment of the deliverables as specified above. The Consultant will be responsible for providing her/his own laptop till we return to the office premise.

Payment modality

Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager

Please contact Join.digital@undp.org for any questions

Annexes (click on the hyperlink to access the documents):

Annex 1 - IC Contract Template

Annex 2 – IC General Terms and Conditions

Annex 3 – RLA Template

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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