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Senior Field Assistant

Dundo (Angola)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Dundo (Angola)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
  • Closing Date: 2020-12-01

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This position is open to all applicants.
Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). Applicants must be nationals of, and be locally recruited within the country of their employment, (Angola) Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).

In line with the RALS, the below category of candidates are eligible to apply for internally advertised vacancies.

Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above.

Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy.

Currently employed locally recruited UNHCR staff members holding a Temporary Appointment;
Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females);
National United Nations Volunteers currently working for UNHCR;
National UNOPS and individual contractors currently working for UNHCR;
Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member¿s personal grade;
Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post;
Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post;
Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment.

External candidates: All other candidates are eligible to apply to positions in the GS category as external candidates. External candidates must meet the essential minimum requirements of the position. Senior Field Assistant

Organizational Setting and Work Relationships
The Senior Field Assistant is normally supervised by the (Senior) Field Officer/Associate and performs a variety of functions related to Field activities within the office. The supervisor defines work processes and provides regular advice and guidance.
The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

- Assist in monitoring the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure.
- Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
- Act as interpreter in the exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
- Collect data and other information relevant to UNHCR and report to the supervisor accordingly.
- Keep regular contacts with local authorities and implementing partners as requested by supervisor.
- In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR.
- Follow up, on a regular basis, the overall situation of persons of concern in camps and other areas where they have been accommodated and report accordingly.
- Liaise with local authority counterparts, partners and populations of concern.
- Direct incidents and problems to the supervisor when they cannot be resolved at their level.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Business Administration Law Political Science
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Not specified

Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
*IT- Computer Literacy
MS-Drafting, Documentation, Data Presentation
CL-Multi-stakeholder Communications with Partners
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies.

The six core competencies are listed below.
Core Competencies
1. Accountability
2. Communication
3. Organizational Awareness
4. Teamwork & Collaboration
5. Commitment to Continuous Learning
6. Client & Result Orientation

Managerial Competencies
not specified.

Cross-Functional Competencies
1. Analytical Thinking         
2. Planning and Organizing         
3. Stakeholder Management Please also note that  English and Portuguese are essential for this Job Opening.
French is desirable. Interested internal candidates need to apply through MSRP > Self-Service > Recruiting Activities > Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile.). Please consult the attached documents for further guidance on how to update the personal profile.
Interested external applicants need to apply online and complete the mandatory motivation letter.  For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. > Careers > Career opportunities > Other Opportunities > Vacancies > sort by Location or search by Job Opening number.
> Applications will be accepted only via the online portals. Please do not send application via email.
Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

-The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

-UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.

-UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General-s Office (IGO) at or through the online complain form at or by confidential fax: +41 22 739 73 80. UNHCR - IGO Online Complaint Form;
-UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). The United Nations does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to the UNHCR for its information
See below for this postion's Operational Context
======================================================================================================== The complex emergency in Kasai Central Province in the Democratic Republic of Congo (DRC) began with the violent uprising of a local militia (Kamuina Nsapu) in August 2016.The crisis then spread to the provinces of Kasai, Eastern Kasai and Lomami. UNHCR announced activation of L2 emergency in Angola in response to the influx of more than 35,000 Congolese from DRC into the Lunda Norte Province of Angola. Majority of the refugees are located in the Lóvua refugees settlement that was opened in August 2017 in the Lovua municipality. The other refugees are living in host communities within the Lunda Norte Province particularly in Dundo the capital city of the province.
In 2018, the Government of Angola (GoA) suggested that Congolese refugees temporary hosted in Dundo and surrounding host communities be relocated to Lóvua refugees settlement by the end of January 2019. The new refugees settlement site in Lóvua is located about 90km from Dundo, it was developed to receive all refugees and infrastructures were installed and continue to be installed to enable refugees to access basic social services including health facilities and health services, shelters, water and sanitation infrastructure, schools, distribution centers for food and NFIs. In August 2019, refugees started to return spontaneously to the DRC for various reasons. In total over 14,700 Congolese returned spontaneously. Following a tripartite agreement between the Gov-t Angola, UNHCR and the Gov-t of DRC, organized voluntary repatriation started in October 2019 and until end of February 2020, at total of 2,912 refugees have been repatriated to the DRC. A total of 9,219 active registered Congolese refugees who fled violence in the Kasai region still remain in Lunda Norte Province of Angola.

UNHCR Field office in Dundo, Angola, oversees assistance and protection programmes and their related activities in the Lovua Refugees settlement.
The position of Senior Field Assistant (G5) is located in Dundo Field Office and the incumbent reports directly to the Associate Field Officer and to the HOFO in the absence of the Associate Field Officer in undertaking his/her duties. The Snr. Field Assistant is expected to work in close coordination with the rest of the team and with local authorities and all partners for effective delivery of services and protection of refugees in the settlement

The incumbent of this position should demonstrate an outstanding analytical capacity to be able to identify in the most effective and efficient ways issues pertaining to the situation of refugees and asylum seekers in the area covered by the Field Office with a strong emphasize on camp setting. Excellent communication skills and knowledge of the specificity of the area are an important asset.
The position is also involved interacting with various civil societies members, such as international and local NGOs, as well as grass root associations and  representatives from the private sector.
The interaction with Persons of Concerns through representatives or associations, but also directly with refugees and asylum seekers is essential in order to achieve the objectives of the position. The position will involve undertaking post distribution monitoring exercises and report accordingly

Considering the above, the incumbent should be able to demonstrate excellent competencies in communicating with the diverse actors and partners. He/she should be able to establish strong links through mutual trusts in view to supporting access to protection and to the social inclusion of the persons of concerns The closing date for submission of applications is 1st December 2020
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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