Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

  • Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
  • Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
  • Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
  • Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

Under the guidance and direct supervision of the SOC Supervisor, and overall supervision of UNDSS Deputy Chief of Operations, the incumbent ensures installation and maintenance of the Digital Mobile Radio (DMR), Analogue radio networks, and supervision/maintenance of SOC infrastructure throughout the country through implementation of the necessary standard operating procedures and the provision of guidelines and SCS radio related training for the UNSMS personnel in South Sudan.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. This is a recognition of interconnected nature of development risks & crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated & systemic response. Therefore, UNDP personnel are expected to work across issues, units, functions, teams and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Scope of Work

A. Installation, maintenance, and monitoring of DMR Infrastructure:

  • Install and maintain the Digital Mobile Radio (DMR) infrastructure in Juba and all Field Locations; 
  • Install and maintain point-to-point and point-to-multi-point wireless interconnects between DMR sites; 
  • Regularly monitor the DMR infrastructure to ensure all components are operational; 
  • Conduct field preventive maintenance missions (minimum biannual per location) to ensure availability and longevity of radio communication infrastructure, including systems in vehicles, trucks, and SOCs.

B. SCS support and emergency deployment:

  • Ensure reliable SCS support to UNSMSSOCs in Juba and field locations;
  • Support all emergency field missions by deploying experienced Telecom Assistants. 

C. Communication backups and power solutions:

  • Install satellite phones for SCS backup communication; 
  • Install backup solar power solutions in all Common SOCs; 
  • Install and maintain telecom towers. 

D. Inventory and asset management:

  • Organization of trainings for the operations/ projects staff on Finance;
  • Synthesis of lessons learnt and best practices in Finance;
  • Sound contributions to knowledge networks and communities of practice. 

E. Call signs and SEL/CALLs management:

  • Maintain callsigns and sel-calls database of staff with ICTWG, SOCs, and vehicles for UNSMS; 
  • Ensure the callsigns database is consistent and share information with ICTWG and Security Cell.

F. Radio programming and guidance

  • Provide Radio Programming Services for DMR and Analogue networks to the UNSMS community in South Sudan; 
  • Guide radio technicians from other agencies on radio installations and maintenance.

G. SOPs, training, and documentation

  • Set up and implement the SCS SOPs in all SOCs; 
  • Provide specific and refresher radio communication training for all SOC Assistants; 
  • Provide training on the use of VHF radio equipment and sat phones to the UNSMS on an ad-hoc basis; 
  • Assist in the development and review of SOPs, technical documentation, user guides, and system configuration documents for the UNSMS DMR & Analogue Networks infrastructure.

H. Technical evaluation and monitoring

  • Assist in the technical evaluation of equipment needed for all SOCs; 
  • Support monitoring of VHF radio networks during security incidents.

The incumbent performs any other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Competencies

Core Competencies

  • Achieve Results: LEVEL 1: Scale up solutions and simplifies processes, balances speed and accuracy in doing work;
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements;
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible;
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident;
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships;
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-functional & technical competencies

Business Direction & Strategy 

  • Strategic Thinking
    • Ability to develop effective strategies and prioritized plans in line with UNDPs objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
  • System Thinking
    • Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
  • Effective Decision Making
    • Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources.

Business Development

  • Knowledge Generation
    • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need. 

Business Management

  • Results-based Management
    • Ability to manage program and projects with a focus at improved performance and demonstrable results.
  • Risk Management
    • Ability to identify and organize action around mitigating and proactively managing risks.

Partnership Management

  • Relationship Management 
    • Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust, and mutual understanding.

Required Skills and Experience

Minimum education requirements

  • Secondary School education is required, OR;
  • University degree (Bachelor’s degree) in Information Technology, Computer Science, similar/related fields and formal Training in Telecom (VHF- DMR and satellite) and IT or relevant related field will be given due consideration but not a requirement

Minimum years of relevant work experience

  • A minimum of 7 years (with high school degree) or 4 years (with Bachelor’s degree) of relevant experience in the Telecommunications/ICT field is required.

Required skills

  • Strong working knowledge of networking fundamentals and power solutions;
  • Experience in the use of Microsoft applications, i.e. Word, Excel, Access and PowerPoint is required.

Desired skills in addition to the competencies covered in the Competencies section

  • At least 2 years of experience within a UN AFP ICT team is desired;
  • Prior experience with the UN system or an international NGO is desirable;
  • Experience in the use of radio communications systems is desirable;
  • Proven ability to prioritize tasks, meet deadlines and manage multiple projects simultaneously is desired. 

Required Language(s)

  • Fluency in English and Arabic is required.

Professional Certificates

  • Training in Telecom (VHF- DMR and satellite) and IT is an asset.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

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