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Snr Investigation Specialist


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Amman
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Internal audit, Investigation and Inspection
  • Closing Date: Closed

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Senior Investigation Specialist

Organizational Setting and Work Relationships

The ultimate aim of the IGO is to support the effective, efficient and accountable management of UNHCR operations and to play a positive role in upholding an environment of integrity in UNHCR by contributing to the maintenance of the highest standards of personal and professional conduct by UNHCR personnel, and all entities with contractual links to UNHCR.
The Investigation Service, working under the authority of the Inspector General, has responsibility for carrying out investigations into possible misconduct within UNHCR in a timely and appropriate manner and that findings are transmitted to the Inspector General.
The Senior Investigation Specialist reports to the Head of Unit and works independently or as part of a team on investigation cases assigned to him or her by the Head of the Investigation Service. The Senior Investigation Specialist has extensive contacts with all levels of staff within UNHCR, as well as with staff from other organisations, governments, NGOs and with UNHCR beneficiaries. 
An important aspect of the position is to expand the IGO¿s investigation capacity, efficiency and strategic reach. The post will serve to enhance the IGO¿s focus and response to investigations, notably in the region. 

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

- Reports received by the IGO on possible misconduct are efficiently and properly assessed to identify the appropriate investigative approach / plan to establish the facts relevant to the case.
- Design and monitor quality standards and procedures for all steps in the investigation process.
- Act as a focal point for specific areas of expertise or typology of investigation as may be required and/or delegated by the Head of Service.
- Conduct investigations into allegations of misconduct as assigned, in a timely and effective manner and in accordance with the Administrative Instruction on Conducting Investigations in UNHCR and UN/UNHCR policies, undertaking field missions when required.  This may involve gathering evidence from available sources, including electronic and e-mail records, interviewing witnesses as well as interaction at all levels with external actors (other UN agencies/embassies/missions/implementing partners etc.) as well as UNHCR personnel.
- Conduct investigation interviews (complainants, witnesses, subject matter experts and subjects) in accordance with Administrative Instruction on Conducting Investigations, UN Administrative Instructions and the framework of Administration of Justice within the UN.
- Gather and analyse physical evidence, including forensic evidence, to establish facts.
- Prepare reports based on the available evidence and the investigation findings, such as: Investigation Reports in cases of misconduct; Closure Reports where no misconduct has been established; and Management Implication Reports on systemic issues (e.g. procedural or management issues) identified during the investigation.
- Liaise with different units within UNHCR, e.g. DHR, Ethics Office, DIST etc. in relation to the investigation function
- Provide advice and guidance to staff members on how to report misconduct and, as may be required, how to assist in conducting preliminary assessments / investigations.
- Undertake training activities on investigations for UNHCR and partner agency staff and develop and deliver training as may be required.
- Perform any other tasks in the interest of UNHCR as requested by the Head of Unit,, Head of Investigation Service or the Inspector General.

Minimum Qualifications

Years of Experience / Degree Level
For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Criminal Justice, Criminology; Law; Public Administration;
Military; Police Studies; Law enforcement
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
*Certified Fraud Examiner;
(Field(s) of Certificates and/or Licenses marked with an asterisk* are essential)

Relevant Job Experience
Minimum 9 years of progressively responsible experience in the field of administrative misconduct or criminal investigations., preferably with an exposure to   an international environment such as the UN Common System or other international organizations. Ability to communicate clearly and effectively, both orally and in writing, including the preparation of clear and concise reports. Working knowledge of UN administrative disciplinary rules and regulations. Honesty and integrity in the highest degree. Resourcefulness, initiative, maturity and judgment.

Familiarity with UN justice system and knowledge of the law of the international civil service as related to investigations, and staff misconduct. Field experience in developing countries with direct responsibility for performing investigations into misconduct such as Sexual Exploitation and Abuse (SEA), sexual harassment, fraud, and corruption. Experience in digital forensic investigations and evidence handling. Experience in the design, organisation and delivering of internal and external training related administrative investigations.

Functional Skills
*LE-Fraud Examination
LE-Experience with Internal Justice System of United Nations
FS-Experience in military/police
LE-Digital forensic tools, methodologies, protocols and techniques
LE-International Criminal Law
MS-Producing Reports
MS-Provide support, advice and guidance in the relevant field
RC-Archives- Enterprise Content Management
SC-UNHCR Procurement Rules and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M006L3 - Managing Resources Level 3
M004L3 - Strategic Planning and Vision Level 3
M002L3 - Managing Performance Level 3
M003L3 - Judgement and Decision Making Level 3
X005L3 - Planning and Organizing Level 3
X001L3 - Analytical Thinking Level 3
X007L3 - Political Awareness Level 3

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Please note that the closing date for vacancies advertised in the March 2021 Compendium is Thursday 15 April 2021 (midnight Geneva time).

This vacancy is now closed.
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