Immigration Administrative Assistant

Job Overview:

The International Rescue Committee (IRC) in Salt Lake City provides comprehensive case management and immigration legal services to refugees and other immigrants. The Immigration Program at IRC in Salt Lake City is a vital part of services and is responsible for providing low-cost immigration legal assistance and expertise to individuals in Utah.

The Immigration Administrative Assistant provides support to the immigration program staff with day-to-day administrative duties as well as coordinates the completion and submission of family reunification applications within the Reception and Placement (R&P) program and for the broader community. The Assistant works with the internal Resettlement Team to identify current clients eligible and conducts community outreach to advertise eligibility for applications.   

Major Responsibilities:

Perform administrative duties for the immigration program, including receiving and screening phone calls and emails, communicating with clients about their appointments and cases, and utilizing and maintaining program databases.

Collect documentation from clients and caseworkers in order to complete family reunification applications on their behalf in the appropriate  databases

Conduct outreach and presentations to refugee and immigrant community members to identify individuals who may be eligible to apply for family reunification applications

Monitor databases for updates and corrections needed and track applications, communicate with IRC headquarters staff on any questions or corrections needed, and respond to client inquiries after submission

Work in close cooperation with immigration program staff and other IRC staff including resettlement team members.

Train and supervise program interns and volunteers who support administrative duties