The Refugee Cash Assistance (RCA) program facilitates monthly benefits to all eligible refugee and new American clients in the state of Arizona, including clients served by partner agencies. As IRC is new to implementing this program at the state-wide level, this position is an exciting opportunity to contribute to the development of the program. The RCA Administrator supports the Operations Manager to ensure quality and timely adherence to the requirements of the RCA program as outlined by the Arizona Department of Economic Security (ADES) and federal guidelines. He/she reports to Operations Manager and collaborates with the finance team, program team, partner agencies, and donor to facilitate the successful implementation of providing cash assistance to refugees and new Americans in Arizona.
•Support Operations Manager to ensure adherence to Refugee Cash Assistance program contractual obligations and quality, timely program management
•Collaborate and communicate with RCA Finance Coordinator, IRC headquarters, external partner agencies, donor, and other stakeholders to ensure coordinated, effective approach to program implementation
•Handle day to day administrative tasks of RCA program
•Provide services that are linguistically appropriate and culturally responsive to the eligible service population
•Troubleshoot any client issues in receiving RCA payments in collaboration with partnering agencies
•Lead reporting on RCA program to donor in collaboration with Operations Manager
•Track payments and client data, including metadata, and report to the State of Arizona in a timely manner
•Contribute to program start-up, system development and problem solve challenges with creativity and initiative
•Participate in all program meetings, staff development activities, and fully engage as a member of the IRC team.
•Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
•Other related duties as assigned.
•Undergraduate degree in Economics, Finance, Development, Social Work, Business, or related field preferred.
•Two years of related professional experience; preferably in a non-profit or social service environment.
•Demonstrated understanding of fiscal management, database management and reporting.
•Knowledge of state and federal donor compliance regulations is a strong plus.
•Demonstrated ability to work with deadlines and lead multiple priorities in a fast-paced environment.
•Excellent attention to detail
•Digital literacy including Microsoft Office
•Fluency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.
•Cross-cultural understanding and strong communication skills, both written and verbal.
•Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area
•In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Working Environment: Current remote work. Standard office work environment combined with some travel throughout service delivery area.
Benefits: We offer our employees phenomenal benefits such as paid parental leave, generous time off, and excellent medical, dental, and vision options.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation