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Information Management Assistant (Temporary appointment)

Madrid (Spain)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Madrid (Spain)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
    • Administrative support
  • Closing Date: 2021-06-24

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This position is advertised open to external applicants. Information Management Assistant

Organizational Setting and Work Relationships

The Information Management Assistant assists in the production, collection and dissemination of information on UNHCR population of concern, including but not limited to Protection and Programme/Field information, based on standards and systems developed at Country Office level. The incumbent compiles data on populations of concern and on programmatic activities of UNHCR partners. S/he also supports the Protection Team in operationalizing protection monitoring systems.

Contacts are mainly with UNHCR colleagues in the same duty station to exchange information and to discuss workplans. External contacts may be with UNHCR partners and - more limitedly - with the Protection Sector partners, in consultation with the Protection Officer and the Assistant Protection Officer.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

- Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data and assist producing summary statistics.
- Assist in the collection of relevant information data from UNHCR Protection and other partners, in coordination with the relevant Units in the Office.
- Liaise with partners and review relevant data and information produced.
- Assist UNHCR Protection team in developing and implementing data collection plans and instruments (i.e. needs assessment, response monitoring) for baseline and context-specific information needs.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR and Protection Sector data and information with partner agencies.
- Assist in developing and maintaining database management systems.
- Liaise with UNHCR partners and Sector partners.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Information Technology,         
Geographic Information Systems,
Information Management,
Information Systems
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Completion of UNHCR learning programmes or specific training relevant to functions of the position.
Experience in web design and software development is an asset.
Ability to formulate IM-related technical requirements and Operating Procedures.
Knowledge of mapping applications.

Functional Skills
DM-Data collection methodologies
IM-Information Management (related technical requirements & Operating Procedures)
IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
Knowledge of English and Spanish.

All UNHCR workforce members must individually and collectively, including in particular when supervising others, contribute towards a working environment where each person feels safe, and empowered to perform their duties by demonstrating no tolerance for sexism, gender inequality, discrimination, abuse of power, harassment including sexual harassment, and sexual exploitation and abuse. As individual workforce members and as managers, all must be proactive in preventing inappropriate conduct, support ongoing dialogue on these matters and take these issues seriously by speaking up and seeking guidance and support from relevant UNHCR resources, as well as, when required/appropriate, report, for corrective action to be taken, whilst considering a victim-centered-approach.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Competencies as defined in Job Profile Please note that English and Spanish are essential for this Job Opening. Arabic is desirable. - This is a temporary appointment whose end date will be 31 December 2021 and might be subject to further extension to 2022 in due course.

- The position is local, which means that potential candidates must have a valid working permit in Spain at the time of applying.

- Only successfully screened candidates will be invited to sit a written test and to hold a personal interview.
See below for this postion's Operational Context
======================================================================================================== Operational context

Spain¿s strategic location in Southern Europe and vast sea line makes it a natural destination for people on the move including those fleeing conflicts. in 2020, 41,861 persons arrived by sea or land.
In addition, Spain is among the main three EU asylum seeker receiving countries since 2018. Asylum applications continue to increase, mostly by persons arriving by air from Latin American Countries, but also by sea arrivals, progressively overwhelming the asylum system. 88,762 asylum applications were lodged in 2020.

Official data sources with sufficient detail to allow for in-depth analysis have chronically been unavailable creating the need for applying data management techniques to produce collection methods and estimations that are as accurate as possible.

The incumbent will bring his/her expertise to support UNHCR in Spain to establish a harmonized protection monitoring and information management system on which to base an evidence-based protection strategy and advocacy activities. The incumbent will be supervised by an Information Management Associate and will have no supervisees.

As additional requirements to those mentioned in the applicable job description, the incumbent will have knowledge of Adobe Indesign and Illustrator as well as GIS software such as ArcGis and QGIS.

Arabic would be an asset to be able to follow up relevant news in the Arab media. - Please note that the closing date is Thursday 24 June 2021 (midnight Geneva time).

- The application platform performs better using CHROME.

- The application process might take a while to be fully completed. We strongly recommend interested candidates to start the process as soon as possible and to avoid applying at the last minute. Late applications will not be accepted.

- In case of trouble, please contact with us through the following email address:
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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