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Associate Info Mgmt Officer, NOB, TA. San Jose.

San Jose

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: San Jose
  • Grade: Junior level - NO-B, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Managerial positions
  • Closing Date: Closed

CANDIDATES MUST BE LEGALLY PRESENT IN COSTA RICA AT THE TIME OF APPLICATION, RECRUITMENT, AND HIRING.
ONLY CANDIDATES WHO HAVE A PERMANENT RESIDENCE AND WORK PERMIT IN COSTA RICA WILL BE CONSIDERED ELIGIBLE. Duties
Coordinate data and information management activities:
- Participate in the data and information management team and activities.
- Contribute to the design and implement data strategies and systems.
- Assist the data team and others communicate the status, value, and importance of data.
- Support the collection, storage, management and protection of data.
- Support consolidation of data systems, including the interoperability of operational data and systems.
- Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
- Support the coordination with HQ, external and regional partners on data and information management efforts
- Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
- Support data security, data protection and responsible data-sharing.

Support offices with data and information management:
- Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
- Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
- Provide technical and training support to operations.
- Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
- Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
- Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
- Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:
- Help consolidate data and information for country, regional and global analysis.
- Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
- Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
- Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
- Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
- Support the analysis of trends concerning changes at the outcome and impact levels.
- Develop information management products such as indicators, templates, maps and dashboards.
- Help ensure data is curated and stored in data registries and libraries in accordance with standards.
- Undertake geospatial and statistical analysis.
- Provide population movement tracking systems and other population data systems.
- Support web-based data portals.
- Support solutions for meeting `communication with communities¿ information and data needs.

Work in close collaboration with:
- All staff to further data literacy and assist in interpretation the data;
- Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
- Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);
- Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
- Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans;
- Protection staff on the design, implementation and analysis of protection and case monitoring systems;
- Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
- Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
- Senior management to understand and serve their information and knowledge needs.
- Perform other related duties as required.


Minimum Qualifications:

Years of Experience / Degree Level:
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree


Field(s) of Education:
- Social Science;
- Statistics;
- Information Management;
- Physical Science;
- Economics;
- Data Science;
- Geography;
- GIS;
- Engineering;
- Demography;
-Computer Science;
- or other relevant field.


Certificates and/or Licenses:
Information Technology; Statistics; Social Sciences; HCR Operatnl Dta Mgmt Lrng Prg is desireable


Relevant Job Experience:

Essential:
Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable:
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.


Functional Skills:
DM-Data collection methodologies;
DM-Data Management;
DM-Database Design & Development;
MS-Data Collection Analysis;
DM-Metadata Creation & Management;
MS-Statistics Analysis
DM-Open Source Software & Data;
DM-Population census and econometrics;
DM-Protection Data Management Systems;
DM-ArcGIS (Geographic SP-Topographic Surveying Information System);
SP-Mapping Software;
DM-Cartographic Skills;
SP-Design tools such as Global Positioning System (GPS)
PR-Cluster Information Management Tools, Resources and Approaches;
PG-Needs Assessment and Response Analysis;
DM-Data governance, quality assurance and preservation
DM-Data Interoperability
DM-Data science methodologies
DM-Development of and revision of data standards
DM-Qualitative data analysis
DM-Quantitative data analysis


Language Requirements:
Fluency in English and Spanish. Competency Requirements:


Core Competencies:
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation

Managerial Competencies:
- Empowering and Building Trust

Cross-Functional Competencies:
- Analytical Thinking
- Innovation and Creativity
- Technological Awareness
========================================================================================================
See below for this postion's Operational Context
======================================================================================================== The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern. The Associate Information Management Officer supports data and information management activities in the relevant country  and regional offices.

They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

The role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

This position is supervised by the Snr. Field Officer who provides the incumbent with regular guidance and support. Subject to the nature of the task/assignment, s/he will work independently on routine tasks, while following instructions of the supervisor for more complex issues and is responsible for supporting all activities related to data management, visualization, mapping and analysis of information.

The Associate Information Management Officer in San Jose Office, works towards solutions that provide up-to-date data for decision-making, support protection principles and are interoperable with the systems of UNHCR partners in Costa Rica. S/He will also supervise an Information Management Associate who will be part of the Information Management Sub-Unit in Costa Rica based in San Jose, to work on and process pertaining large datasets and to produce and disseminate information products to meet Senior Management and Field Offices need that are essential for UNHCR Costa Rica to protect and serve persons of concern.

Costa Rica is a country with a longstanding commitment to human rights. It has been a model in the region on refugee protection and integration schemes and is a leader in seeking to end statelessness. In the past four years, Costa Rica has become an asylum country for refugees from the main displacement situations in the Americas (Colombia, northern Central America, and Venezuela), and a transit one for persons in mixed-migration movements from other continents.

The recent massive influx of asylum seekers has not only taxed the capacity of the authorities to process and assist persons of concern, but also UNHCR¿s operation. To adequately support the Government in its response and ensure protection and assistance to asylum seekers. The establishment of a Field Office near the border with Nicaragua has been part of this period of rapid change and adaptation, requiring the reorganization of the operation to deliver, including in the context of L1 and L2 declarations.

Costa Rica is a Central American country with a population of 5 million people (est. 2019). The capital city, San Jose, is set in the Central Valley and is home to 350,400 people. The country has not had an army since 1948. It has a uniformed Police Force (Fuerza Pública) and a Judicial Police force (Organismo de Investigación Judicial - OIJ) under the Ministry of Justice. There have been instances of non-violent crimes against tourists and citizens. While petty theft is the main problem, robberies have been known to occur at any time during the day.

The cost of living is high in Costa Rica compared to other countries in the region, especially for housing, but it is readily available. Public transportation is available, but most people use private cars. Like other fast-growing cities, traffic is heavy at peak hours and considered an issue for people living in San Jose and its surrounding areas. The country enjoys a climate that is stable throughout the year. The rainy season is between May and November. An entry visa is required for travelers and must be obtained from a Consulate before arrival. However, some nationalities are exempted from this requirement. Telephone services in 3G and 4G networks are available throughout most of the country. A national emergency calling system is also available (911 number). HOW TO APPLY

External candidates:
- Candidates must submit their application through UNHCR's official application site: www.unhcr.org/careers.html
- click on Vacancies
- Look for Costa Rica
- To apply you must register in the upper right part of the page
Click on position you are interested  and follow the instructions

(In case of technical problems, please login with a different browser).
For any technical problems encountered during the online application, please contact the Global Service Desk (hqussd@unhcr.org) prior to the deadline to allow sufficient time to resolve the issues.

For any questions regarding the selection process, please contact Human Resources (cossarrhh@unhcr.org).

CVs will NOT be accepted by email. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED.

We are committed to maintaining diversity in terms of gender, ethnicity and culture.  Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.

We do not confirm receipt of applications or report on the status of the process. Only qualified candidates will be contacted for an interview and possibly a written test.

Closing Date
Closing date for submissions or applications is 28 June 2021, (midnight Geneva time) 16:00 hours (Costa Rica time).
No late applications will be accepted.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
This vacancy is now closed.
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