Job overview

Radio Operator role will assist to operate and monitor UHF, HF radio systems, vehicle and personnel tracking systems, CCTV, e-mail, vehicle booking systems, satellite telephones, mobile telephone and internal phone systems, in English and local languages.

The Radio Operator will send message through bulk SMS system to all staff when there is an incident, also he/she will conduct headcount if necessary. Radio Room will be a connection with staff, and staff could get in touch if necessary.

Radio operator will report to security officer, and the main responsibility will be to transmit and receive communication. A radio operator will work a traditional per week 40-hour work schedule, and will work nights and weekends to address and cover all missions. Radio room in Kabul will work as a communication bridge and will be operational 24/7. Also, as soon as visitors arrive, Radio Operator will issue a call sigh, adding expat’s name to the international tracking board, and will add all national/international staffs’ number to the security alert SMS list.

Please read more about this post here: Job Description & NRC Grade Structure

Generic responsibilities

1. Monitor and communicate with NRC vehicles and staff in the field, other NRC offices and appropriate partners

2. Immediately report any potential threats to NRC staff, assets and facilities

3. Immediately report emergencies, accidents and loss of contact with NRC staff/vehicles

4. Log all transmitted and received messages according to procedures

5. Log all vehicles movements according to procedures

6. Conduct periodic equipment inspections and tests in order to ensure that operations standards are met, and report all needs for repairs/maintenance

7. Coordinate radio related actions of locating and contacting staff that are missing or in distress

Specific responsibilities

  • Operate Motorola VHF, UHF and Codan HF radio systems, GPS/GSM tracking and associated web platform, email, Thuraya, mobile phone and internal phone systems; in English and local languages,
  • Log all communications neatly and accurately,
  • Maintain location boards tracking NRC staff and vehicles,
  • Alert security focal point/s of important events, by monitoring internet, TV and radio news in English and Persian, as well as via security alert systems.
  • Control keys to all office spaces in off duty hours.
  • Coordinate with transport section for facilitating the transport for staff and visitors.
  • Awareness of every single event or issue that happens during their duty.
  • Regular check the Radio Room’s emails at least every ten minutes.
  •  Responsible for conducting an accurate and complete handover briefing, including all information that occurred during their duty or will impact the other's duties. The handover note should be passed on to person replacing you and your immediate supervisor. Refer to Operator SOP for details.
  • Monitor EM-NET and TV stations and communicate any announcement or incident to the security department.
  • Responsible for drafting and distributing SMS announcements to all staff at the request of a member of the security department, and announce the same information to all the drivers via VHF/UHF, and HF/Cell phone if VHF/UHF is out of range. SMS's should follow this format: “Security Alert: 0000hrs; Date; Incident; Advisory.”
  • Fulfilling any other related tasks that may be assigned by supervisors, NRC Security Department.
  • Responsible to communicate any problem they face to their immediate supervisor.

Generic professional competencies:

  • A minimum of 3 years of non-profit or NGO work experience within international humanitarian assistance programs.
  • Advanced knowledge in communications technology, including, satellite communications, cell phone, etc.
  • Good knowledge of city and general area in assigned location, and the provinces of Afghanistan, ability to read and interpret maps and operate Google maps or similar.
  • Able to structure his or her thoughts and make an accurate and complete summary of a situation, under time pressure, at any time of day or night.
  • Must display intelligent ability to arrange vehicle moves to make best use of available assets and time.
  • High attention to detail and ability to neatly complete assigned paper work.
  • Honest and trustworthy. 
  • Proven communication, interpersonal, representation, negotiation and skills.
  • Computer skills – database knowledge essential, wireless networking.
  • Trouble shooting’ skill with electrical, radio and computer systems.
  • Well presented, confident, and sensible.
  • No other employment is allowed, operator may be required to work at any time of day or night and on any day of the week, at short notice. 
  • Written and verbal English essential.
  • Fluent of the local language.

We Offer:

Monthly Salary based on NRC Afghanistan Salary Scale.
NRC has medical coverage for staff plus 4 dependents. 
Eid Bonus once per year.
Leave and Holidays accordingly Afghanistan Labour Law.
Top up Credit card on monthly basis. 

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.