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Human Resources (HR)  Management Support

Jakarta (Indonesia)

  • Organization: UNDP - United Nations Development Programme
  • Location: Jakarta (Indonesia)
  • Grade: Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Human Resources
  • Closing Date: 2021-07-26

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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


 UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at or follow at @UNDP

Our country office supports the UNDP’s people strategy ‘People for 2030’ in which each and every person at UNDP has stake. This new strategy aims to progressively transform UNDP’s culture and capacity to deliver more and better results. Together, we will: share accountability for delivering strategy and each make our own personal contribution to the work of UNDP; Ensure that managers at all levels are capable of leading and developing people effectively; Systematically address HR issues and their root cause in a holistic way; Equip UNDP with modern and effective management tools and policies that will help personnel to feel valued and give their very best.
Under the guidance and supervision of the direct supervisor, the HR management support  position will  be part of  execution of transparent and efficient HR services in Country Office (CO). The incumbent promotes a collaborative, client-oriented approach and supports to the maintenance of high staff morale and provision of effective service for internal and external client of HR UNDP Indonesia.
The HR management support will work  in close collaboration with the operations, programme and projects’ staff in the CO f for resolving  HR-elated issues and information exchange.
Institutional Arrangement
This position will be based in HR country office  UNDP Indonesia office in Jakarta. 


Duties and Responsibilities

1.Provides support to the implementation of HR strategies focusing on achievement of the following results:
•Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
•Provision of administrative support for International/National Personnel Service Agreement  and  further administrative of this new modality introduced in 2021 
•Provision of administrative  support for  implementation of  Partner Personnel Service Agreement (PPSA)  as part of service to UN partners in 2021 
2.Implements HR services focusing on achievement of the following results:
•Support preparation of documentation of personnel agreement  and tracking of HR transactions related to positions, recruitment, cost recoveries
•Provision of inputs to the personnel data for security related matters and other staff wellbeing arrangement for UNDP personnel 
•Preparation of routine correspondence, memoranda and reports in accordance with CO Standard Operating Procedure (SOP)
•Extracting, inputting, copying and filing data from various sources.
•Maintenance of proper filing system for HR records and documents.
5. Supports knowledge building and knowledge sharing focusing on achievement of the following results:
•Participation in the trainings for the operations/ projects staff.
•Supporting administration of learning,  documentation of training material for Country office 
•Contributions to knowledge networks and communities of practice.
•Effective contribution to sharing information regarding learning, career and talent development programme of UNDP and  any learning and knowledge sharing in gender analysis and gender mainstreaming
6.The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that  
•Human rights and gender equality is prioritized as an ethical principle within all actions;
•Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
•Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
•Differentiated needs of women and men are considered;
•Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
•Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced


Achieve Results
•Demonstrates focus on achieving quality results and impact
•Consistently strives to meet or exceed excellent standards
•Efficiently establishes appropriate plans and resources for self and others to accomplish goals
•Holds self and others accountable for results
Think Innovatively
•Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices
•Looks beyond conventional approaches and established methods
•Proposes new ideas, approaches and solutions to problems
Learn Continuously
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area
•Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
•Contributes to the learning of others
Adapt with Agility
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area
Act with Determination
•Is flexible in handling change, and adopts new ideas, approaches and ways of working
•Seamlessly adapts to working with new situations or contexts, with new people, and in different ways
•Participates in, supports, or drives meaningful change in UNDP
•Is comfortable with ambiguity and effectively manages juggling multiple demands
Engage and Partner
•Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results
•Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others
Enable Diversity and Inclusion
•Understands and appreciates issues from the perspective of others
•Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people
•Fully accepts and values all people, creating an inclusive environment
•Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally
•Demonstrates honesty and transparency
Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed
Working with Evidence and Data
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Ability to manage communications internally and externally, through media, social media and other appropriate
Gender Mainstreaming
UN policy knowledge - ethics
Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
Technology and Innovation
Verbal and written communication
Ability to effectively communicate both verbally and in writing to convey key facts and findings
Desired additional skills and competenciesProfessional experience in the field of personnel/ human resources administration/ recruitment would be preferable   

Required Skills and Experience

Minimum Qualifications of the Successful NPSA
Min. Academic Education
Bachelor degree in  human resources management, social study, international relations or   other  related fields 
Min. years of relevant Work experience
•no experience is  required for candidate with bachelor degree  
Required skills and competencies: 
•Has good communication skills 
•Ability to work in a team
•Solid analytical skill 
Experience  work  in UN/UNDP on international organization/ NGO in relevant area  would be highly  desirable
Experience handling web-based management system would be preferrable.  
Required Language(s) (at working level)Fluency in written and spoken Indonesian; and ability to written and spoken English is required.



Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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Please note that the person selected for this position will be offered a contract with UNDP under its National Personnel Services Agreement (N-PSA) modality; the UNDP Service Contract modality is phasing out over the coming year.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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