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Information Systems Project Leader

FO Gaza (Palestinian Territory)

  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: FO Gaza (Palestinian Territory)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Project and Programme Management
    • Information Technology and Computer Science
  • Closing Date: 2021-08-10

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Org. Setting and Reporting

The Information Systems Project Leader reports to the Head, Field Information Management and Technology Office (FIMTO), and closely coordinates work with Senior Deputy Director Operations D1, and receives technical guidance from the Chief, Business Engagement Division-IMTD at Headquarters Amman.


- Provides detailed monitoring and project management services to Gaza Field Office management information system end user projects for an assigned portfolio of projects and coordinates with Headquarters, including the IT Service Centre in Gaza, in delivering projects on time, budget, and specification.
- Develops and maintains a detailed project management set milestones and monitors progress against set timelines and resource availability and requirements throughout the project period.
- Maintains track of resource allocations to the project (personnel, funding, other) and support management of the same.
- Supports liaison between conceptual development of the assigned portfolio of projects and translation of requirements and specifications for development of the design of the new system by internal and external IT resources.
- Supports engagement with end users, whether departments, clients or refugees, to support value-added business process improvements that will contribute to enhanced Agency performance and the data transparency to support evidence-based decisions (i.e., in particular using combined data streams to generate more detailed profiles sourced from different systems).
- Participates in the periodic updates with users at all levels to ensure identified business processes meet end user specifications (i.e., in particular if the data is needed by more than one department).
- Manages the IT service provider deliverables in meeting requirements and targets as per the signed service contract and/or agreed project information description.
- Supports communication processes with stakeholders for resource mobilization purposes and testing and implementation of the new system.


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

- Planning and Organizing: Develops clear goals that are consistent with agreed strategies, identifies priority activities and assignments, monitors and adjusts plans and actions as necessary.
- Teamwork: Works harmoniously with others to complete tasks; communicates critical information with everyone involved in a task; coordinates work with others; seeks opinions; values working relationships; facilitates discussion before decision-making processes are complete.
- Detail and Quality Orientation/ Methodical Work Practices: Maintains high standards and encourages colleagues to strive for excellence, systematic work patterns, attention to detail and quality conscious, avoids cutting corners.
- Critical Thinking/Analytical Skills: Examines and interprets a wide variety of data/ information and makes recommendations or decisions; develops results-oriented conclusions; able to apply specialised knowledge with good judgment and to relevant issues; and conceptualises and designs strategic frameworks to overcome problems.
- Problem Solving Skills: Identifies the existence and cause of a problem; takes and defends collaborative decisions, brainstorms potential solutions, identifies conditions that solutions must meet and stakeholders, evaluates the alternative course of action, implements solutions and evaluates results, seeks help when appropriate.
- Communication: writing and presentation skills.

For guidance on how to prepare for competency-based interviews:


- University degree from an accredited educational institution in computer science, business administration, project management, or a related field.

- The candidate holds a project management certification (PMP, PRINCE2, ITIL, AGILE, or equivalent).

Work Experience

At least six years of progressively responsible and relevant experience in the management of complex and resource intensive projects
Three years should relate to the development and implementation of large-scale IT system/software application projects.
Minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number
Experience in coordinating teams towards implementation of complex projects
Experience in development of modern IT applications, systems platforms and databases
Experience in System Development Lifecycle (SDLC) methodologies
Understanding of humanitarian and development contexts including prior programme or project management experience (desirable)
Experience in building applications based on Containers, Docker, Orchestration Docker Swarm (desirable)
Experience in cloud architecture and implementation features (desirable)


Fluency in written and spoken English.

Knowledge of the Arabic language (desirable)


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and Duration: 2 years, with the possibility of further extension.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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