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Management Information System (MIS) Officer-Retainer

Home Based - May require travel (Home Based)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Home Based - May require travel (Home Based)
  • Grade: IICA-1, International Individual Contractors Agreement - Junior level
  • Occupational Groups:
    • Information Technology and Computer Science
    • Documentation and Information Management
    • Scientist and Researcher
    • Communication and Public Information
  • Closing Date: 2021-10-18

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Background Information - Job-specific

UNOPS - KEMCO is recruiting for Management Information System (MIS) Officer through an Emergency Recruitment process (EPP) for a Retainer, Home-Based position.

Mozambique Northern Crisis Recovery Project (MNCRP) 

The project ‘Mozambique Northern Crisis Recovery Project’ will be based in and around the City of Pemba in Cabo Delgado Province supporting the resettlement of IDPs from temporary settlement sites to 20 relocations sites. The project will support both IDPs and Host communities. The project comprises of 4 main components: Component 1: psychosocial social support and community peace building; and enhancing State-society trust and confidence. Component 2: provision of agriculture and fisheries inputs, cash for work programs for youth and women and the provision of kits for micro and small business development; and training on entrepreneurship and business management. Component 3: the restoration of basic services, small works for agriculture production, education and health infrastructure and the construction or rehabilitation of school and health infrastructure and community services and amenities in temporary and relocation sites and host communities. Component 4: strengthening of technical capacity of government authorities and local governments for conflict management. This component will also support project implementation, financial management, procurement, safeguards, reporting, and monitoring and evaluation. The project will be implemented in collaboration with government authorities and will be guided by the various programme guidelines provided by the World bank- as the funding source. UNOPS engaged as the Project Management Unit and the Project Implementing Partner, as part of the PMU Results Management function, the development and operationalising a Management Information System (MIS) is planned. 

Technical Assistance to Somalia Crisis Recovery Project (SCRP) 

In October and November 2019, moderate to heavy rains caused substantial flooding in low-lying areas along the Shabelle and Juba rivers, resulting in several deaths and significant damage to infrastructure, crops, property, and livestock. Subsequently the World Bank and the Federal Government of Somalia (FGS) conducted a joint exercise to assess the losses and damage caused by the floods and to develop a strategy for immediate recovery and longer-term resilience building. As a result the Somalia Crisis Recovery Project (SCRP) was formulated, a project financed by the World Bank and implemented by the Project Implementation Unit (PIU) of the Federal Ministry of Finance (MOF).The project aimed at supporting the recovery of livelihoods and infrastructure in flood and drought affected areas and strengthen the capacity for disaster preparedness nationwide. UNOPS is engaged in providing technical assistance to the implementation management of SCRP by the PIU, including support to the monitoring, evaluation and the development of the Management Information System (MIS).  

Functional Responsibilities

Purpose and Scope of Assignment 

As part of the monitoring and evaluation support, the MIS Officer-Retainer will develop an information management system to aid translation of raw data into an interactive visual platform to track progress real-time and inform decision making processes of the project implementation unit. The data management and visualization pipeline shall include the development of the data capture module, submission, cleaning and shaping, and an interactive dashboard in line with the project data collection tools. The system is preferably based on KoBo Toolbox, or any other tool that allows direct export to Microsoft Power BI to suit the client requirements and data processing platform. S/He will be responsible for the following tasks and duties  working closely with the M&E team of the project implementation unit as follows; 

  • Review of projects data collection forms and reporting requirements to assess the suitability for the free open-source tool for mobile data collection Kobo Toolbox application.

  • Design and develop the data collection platform and ensure the platform is compatible for field based data collection using mobile devices such as mobile phones or tablets, as well as with paper or computers.

  • Develop data preparation and cleaning protocol and automate the extraction of submissions submitted via KoboToolbox via API Tokens to Power Bi data models.

  • Develop relationships between different data forms by preparing the shape, adjust, combine and query scripts to connect multiple data sets and generate standardized data set for visualization.

  • Develop the basic Kobo Toolbox analytical reporting features such as summary reports with graphs and tables, visualize collected data on maps, data dis aggregation and export options etc.

  • In consultation with the team working on the development of the data analytical and visualization interface using MS Power BI or similar software, ensure that the data collection platform developed using Kobo Toolbox is interactive with the analytical  visualization interface

  • Testing of the data collection platform and make recommendations for improvements

  • Prepare user guides / help manuals, train PIU and implementing partners on data collection, entry and transfer to the data processing platform

  • Start-up technical support and on-going technical support upon client request


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.


  • A Bachelor's Degree in Computer Science, Information Technology, Information Management, Data Management, Electrical/Electronic Engineering or in an area relevant to the position duties is required. 
  • A Master’s Degree in Computer Science, Information Technology, Information Management, Data Management, Electrical/Electronic Engineering or in any other relevant discipline is desirable. 


  • Minimum of two (2) years experience in Database Development or Data Management experience preferably using KoBo ToolBox / Power BI applications or Provisioning of user support and  User Interface Design or a combination of all is required.

  • Experience in Analysis/Feasibility Studies, Client/Support Services and Software Implementation is an asset.

  • Experience in supporting the National Governments with capacity limitations to develop and implement MIS is an asset.

  • Experience/knowledge of Web based applications and Google Suite products, especially google forms, sheets, docs and slides is an asset.


Fluency in English Language (i.e. writing, reading and speaking) is required

Contract type, level and duration

  • Contract type: International Individual Contract Agreement (IICA)
  • Contract level: IICA 1/ICS 8
  • Contract duration: One year renewable subject to availability of funds and performance

For more details about the ICA contractual modality, please follow this link: 

As per UNOPS policy retainer positions in duty stations where the NPO (National Professional Officer) category has been established by the International Civil Service Commission (ICSC), a home-based retainer contract will be issued as LICA Support or LICA Specialist position.

Additional Considerations

  • This is an EPP ICA Recruitment process
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • This is a Retainer, Home-Based position.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Kenya Multi-Country Office (KEMCO)

UNOPS Kenya Multi Country Office is located in Nairobi, Kenya, the Kenya Multi Country Office manages a growing portfolio of engagements, including associated strategic and operational risks. The KEMC sub-region currently consists of an established Operation Centre in Nairobi/Kenya which manages a portfolio of engagements in multiple countries in East and South Africa. This includes transactional projects in partnership with the Nairobi based UN Agencies, UN-Habitat and UNEP, and multiple ‘operational’ projects in Kenya, Uganda, Tanzania, Zimbabwe, Zambia, Mozambique and island states.

Somalia Country Office

Somalia is amid major new political and security developments that will offer a greater possibility for peace and security than the country has seen in over 20 years. The Federal Government of Somalia (FGS), established in 2012, and international community have driven a process of rebuilding of functioning government institutions and processes through Somalia’s peacebuilding and state-building priorities under the Somali Compact (2013-2016), based on the Busan “New Deal for Engagement in Fragile States” agreement. The Somalia National Development Plan (2017-2019), builds on this foundation laid by the Compact and sets the priorities for national recovery and development in full collaboration with national and regional governments.  A landmark electoral process in late 2016 and early 2017 resulted in a peaceful transfer of power to a new President and government, in place since February and March 2017 respectively. The government has set out an ambitious agenda for its term (the period to 2021).  At the London Somalia Conference in May 2017, a Security Pact was agreed by Somalia and the international community, which will allow for sustainable, long-term security based on mutual accountability. UNOPS Somalia Country Office (SOCO) is largely focused on assisting partners with the implementation of physical infrastructure projects including construction and rehabilitation of rule-of-law infrastructure, transport infrastructure (roads, airports) and public administration infrastructure. UNOPS also plays a leading role in supporting the Federal Government of Somalia in the implementation of various donor funded projects and programmes.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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