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Cleaner Palestine Jerusalem (2 positions) - Part time at 50% (Nationals only)

Jerusalem (Israel)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Jerusalem (Israel)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Administrative support
  • Closing Date: 2021-10-26

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  1. Role and responsibilities

The Cleaner is responsible for cleaning offices, meeting rooms, washrooms/WC, kitchen and other common areas. The Cleaner will provide other general support as required.

عامل التنظيفات مسؤول عن تنظيف المكاتب وغرف الاجتماعات والحمامات والمطبخ والأماكن المشتركة الأخرى. سيوفر ايضا دعمًا عامًا آخر كما هو مطلوب منه

Generic responsibilities

  1. Ensure compliance with safety and sanitary measures (i.e. wearing gloves, proper use of office equipment and cleaning material to prevent exposure to risks)
  2. Clean the offices, meeting rooms, washrooms/WC, kitchen and other common areas
  3. Ensure compliance with NRC procedures and policies
  4. Ensure that washrooms are properly stocked with wash requirements
  5. Dust and polish furniture, windows, doors and equipment
  6. Empty waste paper baskets, dustbins and shredding machines
  7. Report any relevant gaps, damages and breakages to line manager
  8. Support the administration with ad hoc duties 


1. ضمان الامتثال لتدابير السلامة والصحة (أي ارتداء القفازات والاستخدام السليم للمعدات المكتبية ومواد التنظيف لمنع التعرض للمخاطر)

2. تنظيف المكاتب وغرف الاجتماعات والحمامات / المرحاض والمطبخ والأماكن المشتركة الأخرى

3. الامتثال لإجراءات وسياسات المجلس النرويجي للاجئين

4. تأكد من أن الحمامات مجهزة بشكل صحيح بمواد التنظيف

5. نفض وتلميع الأثاث والنوافذ والأبواب والمعدات

6. إفراغ سلال النفايات الورقية وصناديق القمامة وآلات تقطيع الورق

7. الإبلاغ عن أي ثغرات وأضرار وأعطال للمدير المباشر

8. دعم الإدارة بواجبات طارئة


Specific responsibilities

  1. Perform cleaning functions as required: cleaning, washing, sweeping, mopping, dusting, and polishing of designated areas to the required standard.
  2. Emptying litterbins and removing waste to designated areas.
  3. Ensure stock of sanitary items is available and in the right place.
  4. Clean the furniture, kitchens and kitchens’ tools.
  5. Clearing up after workshops and meetings.
  6. Inform the Admin department of the needed refreshments and cleaning supplies for the office and guesthouse.
  7. Wash and clean office and guesthouse windows.
  8. Wash and ironing bedding of Jerusalem guesthouse.
  9. Report any irregularity in functioning of the kitchen or the guesthouse..
  10. Ensuring safety of NRC’s furniture and supplies.
  11. Other related duties assigned by supervisor.


Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • All staff
  • NRC visitors


  1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:


1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.


Generic professional competencies for this position:

  • Experience from working as a Cleaner
  • Documented results related to the position’s responsibilities
  • Knowledge about own skills/profile


Context related skills, knowledge and experience:

  • Secondary School Certificate (Tawjihi or equivalent )
  • Basic command of spoken English
  • Good communication skills
  • Strong team working skills
  • Highly approachable
  • Punctual, reliable and trustworthy.
  • Ability to work both alone and in a team
  • Awareness of health and safety procedures


  • شهادة الثانوية العامة (التوجيهي أو ما يعادلها).
  • إجادة اللغة الإنجليزية المنطوقة – مستوى بسيط
  • مهارات التواصل الجيد
  • مهارات العمل الجماعي القوي
  • ودود للغاية
  • دقيق وموثوق وجدير بالثقة.
  • القدرة على العمل بمفرده وفي فريق
  • التوعية بإجراءات الصحة والسلامة

2. Behavioural competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Planning and delivering results
  • Working with people
  • Handling insecure environments


Additional information:

Working hours: 20 hours a week (part time - 50%)

Salary and Benefits: according to NRC's salary scale and terms and conditions

Duty station: Jerusalem

Duration and type of contract: In accordance with applicable Labor law

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.


Recruiter's contact details:

Judeh Hussein - HR/Admin Technical Officer


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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