Campaigns Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Campaigns Officer

Organizational Setting and Work Relationships
The incumbent will contribute to the strategic goals of PSP through the planning, development, and delivery of (multi-country) fundraising and engagement campaigns, appeals, assets, tools, resources, best practice communication and guidance that will increase income for UNHCR.

This support will enable PSP markets to run effective ready-made or adapted fundraising campaigns and appeals and deliver increased resources to UNHCR¿s budget. The incumbent will establish strong working relationships with the PSP network and National Associations and help build their capacity in fundraising campaigns and appeals, but also work towards the wider organisational goal of UNHCR to increase its supporter base and expand its brand. The incumbent will work in very close collaboration with UNHCR¿s global communication, global advocacy, and digital teams to optimize coordination and leverage opportunities for UNHCR in a coordinated and strategic manner.  The Incumbent normally reports to a senior staff responsible for campaigns.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Duties
- Contribute to the development and implementation of innovative and creative (multi-country) or other campaigns/appeals to accelerate income from individual, corporate and foundation donors and increase trust, engagement, and brand awareness.
- Engage the PSP network in campaigns, respond their needs and support them in the execution of campaigns at the national level, this includes facilitating shared learning and ideas.
- Ensure high quality donor reporting is delivered regularly for each campaign, this involves income tracking, working with colleagues in the Program Support Unit and the content team for impact case studies.
- Be responsible for the team¿s workplan including leading on specific campaigns or income streams within larger campaigns.
- Build effective working relationships with internal and external stakeholders.
- Support campaign design, development, planning, budgeting, resourcing and management of campaigns, appeals and other strategic approaches.
- Design and drive feasibility studies to assess viability of any potential fundraise campaign/appeal.
- Ensure audience research is done and campaigns/appeals are strategically targeted.
- Manage campaign budgets and ensure clear timelines, ROIs and KPIs for each campaign.
- Manage external vendors/creative agency engagement, build effective and efficient relationships and manage project budgets and deliverables.
- Contribute to the development of creative fundraising products as part of the campaign¿s portfolio.
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
Fundraising; Marketing; Communication or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential
A minimum of 6 years¿ experience working in fundraising including experience in the not-for-profit sector. Proven experience creating campaigns, leading advocacy, communications and marketing initiatives. Experience of managing external agencies. Proven experience in Individual Giving fundraising. Strong project management skills including planning and schedule creation. Knowledge of marketing techniques including audience research methods. Experience of working with multiple stakeholders across functional and national boundaries. Experience of creating communities of practice to increase horizontal collaboration. Experience of leading multi-disciplinary project teams. Strong interpersonal skills and ability to maintain effective working relationships with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Organisational awareness.

Desirable
Proficiency in another relevant UN language.

Functional Skills
PS-Coordination of fundraising campaigns
*PS-Multi-channel fundraising campaigns
*PS-Private sector partnerships and fundraising techniques
ER-Thematic Fundraising
PS-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc
PS-Fundraising materials production and management
PS-Unique value proposition development for fundraising
PS-Private sector donor conversion marketing
BU-Project and Budget Coordination
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M006L3 - Managing Resources Level 3
M003L3 - Judgement and Decision Making Level 3
M002L3 - Managing Performance Level 3
X002L3 - Innovation and Creativity Level 3
X003L3 - Technological Awareness Level 3
X005L3 - Planning and Organizing Level 3

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that the closing date for positions advertised in the Addendum 1 to  September 2021 Compendium is Tuesday 23 November 2021 (midnight Geneva time).