Country

United States

City

Boston

Type

Full Time

Program (Division)

Finance - Administration

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI has initiated a series of internal operational improvement projects to prepare the business to support substantial growth of CHAI’s programs over the next 3-5 years. These initiatives will be focused on streamlining operational processes across all of CHAI’s offices. A significant part of this effort will involve implementation of a variety of enterprise software solutions to reduce or eliminate manual activities. CHAI is seeking a skilled, personable, and deadline-driven Junior Project Manager to support these projects under the direction of the Business Applications Technical Lead.

• Management of project tasks using best practices methodologies to ensure on time completion
• Assisting in solutions research and evaluation
• Coordinating project team activities to ensure timely completion of key milestones
• Project scheduling, monitoring/escalation of risks (deadline and budget)
• Managing project communications and documentation
• Tracking of issues including assisting project teams in resolving issues
• Assisting teams in project tasks including quantitative and qualitative analysis, plan creation, etc.
• Training on systems, assisting with training, testing, analysis and troubleshooting
• Participating in business process/department/functional group meetings to understand business needs and challenges and facilitating improvements
• Documenting specifications, requirements, user manuals, procedures, and other relevant information
• Other responsibilities as needed

• Bachelor's degree in Computer Science, Project or Operations Management
• PMI or IIBA Certification preferred or applied knowledge of best practice project management tools and methodologies
• Lean Methods certification a plus or applied knowledge (especially leading Kaizen team events and value stream mapping)
• 5+ years hands-on experience with small to medium software applications project management including requirements analysis, process mapping, UAT plan and scripts design, user procedures and training material creation
• 5+ years experience working in operations, process engineering or manufacturing environments
• 4+ years hands-on experience with commercial business applications (ERP, CRM, finance system, etc.) project management
• Experience with MS Office, MS Project, MS Visio
• Strong operations process design, requirements and technical analysis, planning, and organizational skills and multi-tasking in high paced environment
• Strong computer proficiency (desktop or web products)
• Basic understanding of software development life cycle or implementation process
• Ability to travel 5% 

Preferred Skills

• Excellent oral and written communications
• Pro-active and positive attitude under pressure
• Strong organizational and analytical skills, attention to detail, adaptability
• Ability to work with minimal supervision, reliable, high sense of urgency (deadline driven)
• Strong interpersonal, negotiation, project planning, judgment and problem-solving skills
• Able to lead small to medium level projects with minimal guidance
• Entrepreneurial but “systematic and data driven problem solver” who thrives in a fast-paced and agile environment
• Effective at working amidst ambiguity and dynamic challenges
• Ability to multi-task and work in cross-functional and culturally diverse teams and matrix management structure
• Strong progressive thinker with passionate desire to learn new concepts, processes and technologies

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