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Business Support Assistant - GSS- Vendor and Customer Master Data Management, SB-2, Delhi/Gurugram

India (India)

  • Organization: WFP - World Food Programme
  • Location: India (India)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Scientist and Researcher
    • Statistics
    • Information Technology and Computer Science
    • Operations and Administrations
    • Administrative support
    • Human Resources
    • Sustainable trade and development
    • Sustainable Business Development
  • Closing Date: 2022-01-27

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Type of Contract: Service Contract - SB2- L4
Location: Delhi/Gurugram
Duration of Contract: One Year (renewable depending upon availability of funds)
Reporting : Finance Officer – Vendor and Customer Master Data Management
No. of positions: 2


KEY ACCOUNTABILITIES (not all-inclusive)

Under the administrative supervision of the Chief RMFA, Rome and under the direct supervision of Finance Officer, Vendor and Customer Master Data Management Unit, India, the incumbent will perform the following duties:

  • Process requests for creation and/or maintenance of Vendor or Customer Master Records from Regional Bureaux/Country Offices and HQ units in accordance with established procedures upon receipt of relevant documentation.
  • Verify supporting documents and forms received from HQ and field offices.
  • Respond to above-mentioned requests and related enquiries within 48 hours from receipt of request or query.
  • Provide guidance to HQ and field offices on issues relating to Vendor or Customer Master Records creation and management. 
  • Set up, classify and maintain unit files. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  • Ensure that VMR documentation received is properly filed and authanicated by the approving officer.
  • Provide assistance in the preparation of VMR-related reports/data as necessary. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  • Search for, retrieve, compile, assemble and archive a variety of statistical data from computer files, records, databases, reports. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  • Ensure data integrity in the database, analyze results and initiate corrective actions when necessary. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.



  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
  •  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
  •  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
  •  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
  •  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  •  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  •  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  •  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  •  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  •  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.


Minimum Qualifications: Secondary school education. First level university will be an added advantage.

Experience: Minimum four years of progressively responsible support work experience in general administrative work. Good Working knowledge of MS Excel, MS Word, and MS PowerPoint is required.
Language Requirement: Fluency in both oral and written communication in English and Hindi.


Only candidates under serious consideration will be contacted. A written test will be used as a form of screening. In the event your candidature is retained for an interview, you will be required to provide in advance a scanned copy of the degree(s)/diploma(s)/ certificate(s).
This is a national position therefore applicants who are non-Indian nationals will not be considered.
Mode of Engagement: The salary for this position is INR 617,322/- per annum (depending upon the last drawn remuneration of the candidate), plus medical benefits as per WFP's plan. All tax liability for payments from this contract are to be borne by the subscriber. Qualified candidates will be retained on roster for at least two years and may be considered for future similar vacant posts.
Female applicants and individuals with disabilities are encouraged to apply.
WFP is committed to diversity and inclusion within its workforce, and encourages all suitable applicants, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation. We will ensure that applicants with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme.
Applications for the positions are required to be submitted online on the E-recruitment link as mentioned below: Applicants are requested to Create an account in the system before applying. Curriculum and applications will be registered and system allows them to update their profile and apply for a job through wfp careers website.


VACANCY CLOSING DATE : 27 January 2022


All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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