Internship – UNDP Regional Hub, Amman Office Human Resources Team

Background

Anchored in the 2030 Agenda for Sustainable Development and in line with the priorities outlined in the UNDP Strategic Plan, the Regional Bureau for Arab States supports the Arab States region to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development, and building resilience to crises and shocks. Within this work, the Regional Bureau for Arab States responds to needs across development settings including Least Developed Countries, Middle Income Countries, Net Contributor Countries and countries affected by crisis, with a view to support the building of resilience, fight climate change, leverage the promise of innovation, and prioritize the advance of women, youth and vulnerable groups as part of its commitment to the principles of universality, equality and leaving no one behind in an increasing challenging regional context which has been further impacted by the COVID-19 crisis.

The HR Intern will assist UNDP Regional Hub HR department in Amman with administrative and HR-related tasks. HR intern should be detail-oriented and able to demonstrate excellent administrative and organizational skills. HR intern will be directly reporting to the HR Analyst.

Duties and Responsibilities

The intern will be based in the UNDP Regional Hub in Amman office. Responsibilities may include but will not be limited to the following:

• Organize, compile and update Human Resources Departments files and records, keeping them up to date for quick retrieval.
• Creating and maintaining proper filing and E-filing system for staff members’ records and HR related documents.
• In consultation with the head of the unit the Intern assists with the administration of recruitment processes. Contract termination or contract extensions.
• Assist in preparation of submissions to the Compliance Review Panel (CRP/CRB)
• Assist in Provision of background information and maintenance of the related data
• Maintenance of the staffing table

Competencies

Functional Competencies:

• Strong sense of collaborative work, excellent communication and interpersonal skills;
• Keen attention to detail;
• Proven record of interest and work in the development field;
• Excellent analytical and research skills;
• Research experience;
• Interest in the Arab States region and possibly some background in researching the region;
• Knowledge and a proficient user of Microsoft Office productivity tools

Professionalism:

• Demonstrated problem-solving skills and judgment in applying technical expertise to resolve a wide range of complex issues/problems;
• Ability to negotiate and to influence others to reach agreement;
• Ability to work under pressure;
• Shows pride in work and in achievement;
• Demonstrates professional competence and mastery of subject matter, especially governance and peacebuilding;
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
• Is motivated by professional rather than personal concerns;
• Shows persistence when faced with difficult problems or challenges;
• Remains calm in stressful situations;
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
• Takes responsibility for incorporating the perspective of youth and ensuring the equal participation of young people as in all areas of work.

Communication:

• Speaks and writes clearly, concisely and effectively;
• Listens to others, correctly interprets messages from others and responds appropriately;
• Asks questions to clarify, and exhibits interest in having two-way communication;
• Tailors language, tone, style and format to match audience;
• Demonstrates openness in sharing information and keeping people informed.

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise;
• Is willing to learn from others; places team agenda before personal agenda;
• Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing:

• Develops clear goals that are consistent with agreed strategies;
• Identifies priority activities and assignments; adjusts priorities as required;
• Allocates appropriate amount of time and resource for completing work;
• Foresees risks and allows for contingencies when planning;
• Monitors and adjusts plans and actions as necessary;
• Uses time efficiently.

Accountability:

• Takes ownership of all responsibilities and honor commitments;
• Delivers outputs for which one has responsibility within prescribed time, cost and quality standards;
• Operates in compliance with organizational regulations and rules;
• Supports subordinates, provide oversight and take responsibility for delegated assignments;
• Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Creativity:

• Actively seeks to improve program or services;
• Offers new and different options to solve problems or meet client needs;
• Promotes and persuades others to consider new ideas;
• Takes calculated risks on new and unusual ideas;
• Thinks “outside the box”;
• Takes an interest in new ideas and new ways of doing things;
• Not bound by current thinking or traditional approaches.

Technological Awareness:

• Keeps abreast of available technology;
• Understands applicability and limitation of technology to the work of the office;
• Actively seeks to apply technology to appropriate tasks;
• Shows willingness to learn new technology.

Required Skills and Experience

Education:

Applicants to the internship programme must at the time of application meet one of the following requirements under Public Administration or other relevant subjects is required.

• Candidates must meet one of the following educational requirements:
• currently in the final year of a bachelor’s degree; or
• currently enrolled in a master’s degree; or
• have graduated no longer than 1 year ago from a master’s degree or equivalent studies

Experience:

• Demonstrated ability to work well both independently and within a multicultural team;
• Good command of information and communication technology;

Languages:

• Fluency in English and Arabic (both oral and written) is required.

Stipend

• Where an intern is not financially supported by any institution or programme, such as a university, government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station, must be paid by the receiving office.
• The monthly amount of the stipend will be determined for each duty station based on the stipend rates published yearly by the OHR Policy and Compensation Unit. The stipend will be paid on a monthly basis and part-time internship arrangements are prorated accordingly.
• Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.
• No other payments of any kind will be made to an intern by the office in connection with an internship agreement.

Duration of Internship Programme and Working Hours

• Internship assignments vary in length according to the academic requirements of the intern, as well as the needs of UNDP. Assignments normally last a minimum of six weeks and a maximum of six months.
• This Internship is available on full-time basis, five days a week from Sunday to Thursday