Executive Support Assistant

This position is advertised open to internal and external applicants. Applicants are required to hold a valid work permit in the Dominican Republic.

Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).

Executive Support Assistant

Organizational Setting and Work Relationships

The position of Executive Support Assistant is located within a Division/Bureau/Entity or Office of the Representation/Head of Office. The role of this position is to provide administrative and secretarial support services to the Head of Office or immediate Supervisor, in order to ensure the smooth running of the Office and its flow and management of administrative and routinely information. This would involve direct contact with other staff members and contacts with the teams of high ranking officials, both within and outside UNHCR.  The incumbent prioritizes tasks and organises work independently based on direction from the Supervisor and has access to highly sensitive and confidential information.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

- Arrange appointments and maintain Supervisor¿s calendar, ensure attendance and well set up of meeting rooms,  and screen telephone calls.
- Arrange meetings with high-ranking officials and official receptions given by the Supervisor.
- Ensure that high-level visitors are appropriately informed, that they receive background information as necessary, and that the necessary protocols are respected.
- Manage the flow of information to/from the Supervisor and other senior staff; identify priority matters that need to be urgently addressed or signed by the Supervisor. Follow up to ensure that appropriate administrative action is being taken by senior managers on tasks determined by the Supervisor.
- Prepare briefing materials for Supervisor for official trips or special meetings including agenda, travel details and background documents prepared by the Executive Assistant.
- Prepare informal translations if required.
- Receive screen, log and route correspondence, attach necessary background information and maintain follow-up system.
- Draft non-substantive correspondence and ensure follow-up.
- Type correspondence, documents and reports, etc., some of which are highly confidential.
- Select and make pertinent abstracts and undertake searches for information.
- Maintain a file management system according to UNHCR policies, including general and confidential files.
- Keep lists of names, addresses and telephone numbers of ministers, government officials and members of the diplomatic corps.
- Ensure administrative procedures (travel, hospitality expenses, etc.) will be timely concluded.
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
n/a;

Certificates and/or Licenses
Secretarial;
Business Administration;
Human Resources;
Office Management or a related field;
(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience
Essential:
-
Desirable:
Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
*IT-Computer Literacy;
*MS-Drafting, Documentation, Data Presentation;
MS-Editing;
UN-UN/UNHCR Administrative Rules, Regulations and Procedures;
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, including in particular when supervising others, contribute towards a working environment where each person feels safe, and empowered to perform their duties by demonstrating no tolerance for sexism, gender inequality, discrimination, abuse of power, harassment including sexual harassment, and sexual exploitation and abuse. As individual workforce members and as managers, all must be proactive in preventing inappropriate conduct, support ongoing dialogue on these matters and take these issues seriously by speaking up and seeking guidance and support from relevant UNHCR resources, as well as, when required/appropriate, report, for corrective action to be taken, whilst considering a victim-centered-approach.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Please also note that Spanish and English are essential for this Job Opening. Only short-listed candidates will be contacted. Shortlisted candidates may be required to sit for written test and/or oral interview. This is a temporary appointment position.

HOW TO APPLY:

Internal candidates: Your application must be submitted by: MSRP - Self-Service - Recruiting - Careers - Dominican Republic - NAME OF THE POSITION

External candidates: Candidates must submit their application through UNHCR's official application site: www.unhcr.org/careers.html

In case of technical problems, please login with a different browser.

For any technical problems encountered during the online application, please contact the Global Service Desk (hqussd@unhcr.org) prior to the deadline to allow sufficient time to resolve the issues. For any questions regarding the selection process, please contact Human Resources (domsa@unhcr.org)

CVs/Resumes will not be accepted by email. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED.

We are committed to maintaining diversity in terms of gender, ethnicity and culture. Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.

We do not confirm receipt of applications or report on the status of the process. Only qualified candidates will be contacted for an interview and possibly a written test.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
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See below for this postion's Operational Context
======================================================================================================== After the 2010 earthquake in Haiti, UNHCR reopened its office in the Dominican Republic to provide coordination and humanitarian response to the thousands of people who came seeking International Protection. Since 2014, UNHCR has also been accompanying the Dominican authorities to achieve the effective implementation of Law 169-14, as well as finding document and nationality solutions for people of concern in line with our mandate.

In this context the Executive Support Assistant will provide administrative support to the office. The Executive Support Assistant normally has no direct supervisory functions though it rests upon the supervisor of the post to make time specific arrangements subject to a given situation. The incumbent will always function under direct supervision of the Associate Administrative and Finances Officer and the Chief of Mission, who are required to monitor the performance of the incumbent and provide regular guidance. The Executive Support Assistant will also work in collaboration with the Finance Associate and the Senior Administrative Assistant. S/he may liaise with local suppliers and/or officials and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.

In addition to the duties previously mentioned the Executive Support Assistant will also be required to perform the following tasks, based on the operational context:

- Provide secretarial and administrative support to the UNHCR Office thus it¿s better able to meet its objectives.
- Assist in the preparation of visit programmes, briefings on issues covered by the Unit, collection of documentation for briefing kits; talking points and other material for missions, meetings and visits.
- Maintain hard and electronic office files and records; classify and code material relating to a variety of topics;
- Receive, review, sort and distribute all incoming and outgoing correspondence, office pouch and material, highlight priority items and attach necessary background information. Maintain a follow up system.
- Draft routine correspondence, memoranda and reports. Format more complex documents by using the appropriate technology.
- Assist and serve as back-up in Human Resources tasks (attendance record, travel arrangements, preparation of travel authorization, /claims, etc.) for staff within the unit.Following instructions from the supervisor make logistic and administrative arrangements for seminars, workshops, and briefings that may be required by the Office/Division.
- May regulate and monitor routine provision of services and/or shifts from providers, as and when applicable;
- Monitor office/compound facilities and equipment and in consultation with the supervisor take appropriate action to ensure proper functioning at all time.
- Assist when needed in the coordination with the drivers routes and correspondence distribution. The closing date for submission of application is My 31st  2022 (Midnight Geneva time). No late applications will be accepted.