The Communications Service of the European University Institute, an international organisation based near Florence (Italy), is looking for a Marketing and Database Trainee to assist the Service with the maintenance and development of the Institutional Contacts Database.
Main tasks of the role include:
• Update the EUI Database of institutional contacts kept in a CRM (Contacts Relationship Management), Dynamics 365;
• Support the training of other CRM users across the Institute;
• Contribute ideas to help improve data quality and CRM users practices;
• Support in the planning and execution of effective digital marketing campaigns;
• Support in the monitoring, analysing and reporting on the performance of customer journeys and digital marketing campaigns;
• Collaborate with EUI designers, communications and marketing professionals on largeand small-scale marketing projects (e.g. email campaigns and landing pages).
Requirements:
• University degree or first (post-secondary education) degree in a field relevant to the post;
• Good knowledge of CRM software. Specific knowledge about Dynamics 365 a plus;
• Good knowledge of the Windows Office package; • Excellent knowledge of English both verbal and written (CEFR level: C1 or above);
• Good project and time management skills;
• Ability to work with little supervision, delivering quality and results.
Advantageous:
• Relevant experience working with Marketing and Database development and/or management;
• Knowledge of Italian, both verbal and written (CEFR level: B2 or above);
• Good knowledge of Adobe Creative Suite;
• Knowledge of social media and communication campaigns;
• Good knowledge of WordPress or other Content Management System.
Benefits:
• Maintenance grants of 1.420 Euros per month;
• A discount of 40 per cent for one lunch per day at the EUI canteen;
• A remunerated trainee who is recruited from outside Florence is entitled to the reimbursement of travel expenses actually incurred at the beginning and the end of the traineeship;
• Access to EUI facilities: Library, Reading Rooms, Language Centre, Cafeterias and Canteens, Participations in the Extracurricular Activities and the Public Seminars and Workshops.
Vacancy notice: https://www.eui.eu/Documents/ServicesAdmin/PersonnelService/Administrative-Positions/2022/V.TR.SCOM.3.2022.pdf