Job Overview: Our Employment team is seeking a Job Developer to support newly arrived refugee clients as they attain self-sufficiency through employment. The Job Developer will identify and match qualified clients to employment opportunities, identify and cultivate new employer relationships, maintain ongoing partnerships with employers, guide staff through the hiring processes of various companies, engage with local employers, and provide ongoing retention services and support to both client and employer. This position will also collaborate across all workforce development direct service staff and maintain internal tracking systems. The Job Developer will serve as the main point of contact for critical employer relationships and create pipelines and relationships to place over 250+ clients per year into employment. This position reports to the Economic Empowerment Program Manager.
- Serve as the primary point of contact for employers for job placements for the workforce development team;
- Conduct employer outreach to identify job opportunities and develop, cultivate, and maintain positive relationships with area employers;
- Educate employers on the merits of refugee employment and relevant right to work documentation;
- Act as a liaison between the IRC, employers, clients, and community partners;
- Communicate and collaborate across 7 programs and with approximately 10 staff regarding employment opportunities, client referrals, and onboarding processes;
- Provide job counseling and support to clients, which may include intake, assessment, orientation, and pre-employment/job readiness classes;
- Research and attend relevant job development opportunities such as job fairs, community event, job site tours, etc.;
- Plan and implement workshops, meetings, and development activities to ensure employment opportunities are appropriate, relevant, and attainable;
- Determine specific, appropriate employment opportunities and assist clients in accessing these opportunities by guiding them through the hiring process;
- Monitor & report on job performance, wage level, retention, health benefits offered, and employer/employee satisfaction across all placements using IRC databases;
- Assist clients and employers with any post placement issues and continuing employment needs;
- Achieve monthly, quarterly, and annual job placement goals;
- Ensure timely and accurate compliance on all reporting requirements, including database management, case noting, and file maintenance;
- Report on new hiring opportunities in weekly team meetings;
- Supervise and assist program interns and volunteers;
- Other duties as assigned.
- 4 year degree in business, marketing, social work or related field strongly preferred;
- Relevant professional experience required; 2+ years of related professional experience in a non-profit or social services environment strongly preferred.
- Valid driver’s license, access to a personal, insured vehicle, and the ability to travel regularly throughout the service delivery area.
- Strong professional communication skills and an ability to network;
- Fluency in written and spoken English required; fluency in Dari/Farsi, Swahili, Kinyarwanda, Pashto, Burmese, Chin, and/or Spanish preferred.
- Previous multi-cultural experience and proven ability to communicate well with people of varied backgrounds.
- Strong command of Microsoft Office applications (Word, Excel, Outlook).
- Standard work environment with ability to occasionally work remotely on IRC devices required;
- Frequent travel within the Dallas area.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: religion 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.