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Consultant – Accountability to affected populations (AAP)

Multiple locations

  • Organization: WHO - World Health Organization
  • Location: Multiple locations
  • Grade: International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Human Rights
    • Humanitarian Aid and Coordination
    • Monitoring and Evaluation
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Population matters (trends and census)
    • Drugs, Anti-Money Laundering, Terrorism and Human Trafficking
  • Closing Date: 2022-09-29

Purpose of consultancy

  • To deliver specialized expertise to the FCV team in establishing a system to improve internal accountability on AAP and mechanisms for the participation of affected populations in WHO emergency response programming and implementation.
  • To analyze WHO’s particular strengths and weaknesses against current standards and guidance documents; inform and shape WHO’s work on Accountability to Affected populations.
  • To produce a WHO handbook on AAP.


The mission of WHO's Health Emergencies Programme (WHE Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Health Emergency Interventions Department (HEI) of the Emergency Response Division of WHE is responsible for ensuring that emergency-affected populations have access to timely and effective health services. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning by partners, implementation of operations and services according to agreed standards, and strong logistics and operational support.

Accountability to affected populations is an active commitment made by the principals in 2017 taking account of, giving account to, and being held to account by the people that humanitarian organizations seek to assist throughout the humanitarian programming cycle. AAP puts the affected persons and their needs at the heart of the emergency response. AAP takes into account the needs and the capacities of different groups in the community such as women, men, girls, boys, the elderly, people with chronic medical problems, and people with mental health problems, etc. The different needs and capacities of all these groups will shape the response plan for both acute and protracted crises.


Deliverable 1: Produce a practical AAP handbook for WHO, drawing upon existing tools, policies and strategies, to ensure emergency officers and managers are correctly guided for the implementation and mobilization of resources in WHO’s humanitarian health response.

Deliverable 2: Advice on WHO operational management systems and approaches (incl. humanitarian emergencies’ IMSTs, COVID-19 IMST etc.) involve affected populations in a coordinated manner in priority emergencies is reviewed:

  • Establish a list of countries in which WHO implements AAP and review the management of integrating priorities of affected populations in the program cycle, best practice.Contribute to and/or edit available policies to integrate local health systems pillars into emergency response in protracted crises.
  • Advise on improvements to the current practice and on priority countries for implementation of AAP and areas for expansion of AAP involvement.

Deliverable 3: Advice on WHO’s system that feeds into and supports collective and participatory approaches that inform and listen to communities, address feedback and lead to corrective action throughout the humanitarian program cycle of health programs:

  • Advise on a system that makes sense for health and works for WHO, based on health cluster strategies and best practice.
  • Review recommendations of the IASC AAP TT and advise on implementation of suitable recommendations for WHO.
  • Measure AAP related results at the agency level, including through standards such as the Core Humanitarian Standard and the Minimum Operating Standards and other relevant documents.

All deliverables are expected by the end of the contract. Reports are submitted monthly.

Qualifications, experience, skills and languages

Educational Qualifications:


Advanced university degree in public health, health sciences, social sciences, political science, business or public administration, communications, humanitarian aid, development studies, or related field from an accredited/recognized institute.


Ph.D. in a related discipline, in particular public health, or health policy in humanitarian response.



  • Over 10 years of relevant experience in Humanitarian Program Cycle management.
  • At least 5 years of experience in implementing the IASC policy on Accountability to Affected Populations, including information management, monitoring and needs assessment on work in emergencies.


Experience with WHO, UN Agencies or NGOs.



  • Good understanding of the inter-agency collaboration.
  • Excellent writing and editing skills.
  • Sound analytical and academic skills.
  • Expertise in data management software and tools.


Expertise in policy writing.

Languages required:


Expert knowledge of English.


Intermediate knowledge of French.


Off-site – Home based.


The consultant may travel to HQ, Geneva, once every quarter as well as 1-2 field missions are envisaged.

Remuneration and budget (travel costs are excluded):


Band level C - USD 10,000 - 12,500 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

11 months.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: fonctionnaires et stagiaires.html
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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.