National Consultant to Develop Detailed and Concrete Service Delivery Standards and Procedures covering all the steps towards delivering Quality Integrated Justice Services
Grounded in the vision of equality enshrined in the Charter of the United Nations, UN Women works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, UN Women leads and coordinates United Nations System efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.
Duties and Responsibilities
Under the overall supervision of the Programme Specialist Access to Justice at UN Women working closely with the Judiciary (the key implementing partner for this project), and Austrian Development Cooperation (ADC) (development partner for this project), the consultant will:-
Phase 1: Desk review
- Review and reference relevant international, regional, and national instruments and laws respectively on VAWG and identify principles which should be integrated in the GBV Service Delivery Standards.
- Review literature on GBV service delivery standards in selected African countries and identify and adapt (where necessary) to inform GBV Service Delivery Standards across the justice chain for victims of GBV.
- Review the training aids for UPF, ODPP, Judiciary, DGAL on investigation, prosecution and adjudication of GBV cases against women and girls. Further relevant literature such as Guidelines for Handling and Submission of Forensic Exhibits for SGBV cases, SOPs for effective investigation of GBV and VAC cases, UPF Gender Policy and Strategy, Judiciary Gender Policy, JLOS Gender and Equity Strategy, Gender Bench Book and any other literature sourced by the consultant.
Phase 2: Stakeholders’ mapping
- Select the institutions that have a role to play in effective management of GBV cases against women and girls across the JLOS chain, ascertaining their responsibilities, breaking down these responsibilities into individual steps and attaching timelines or a quality criterion to each of the steps.
Phase 3: Data collection
- Conduct consultations with the representatives of the following institutions but not limited to:
- Government institutions: Judiciary, ODPP, UPF, DGAL, MGLSD, Access to Justice and Governance Secretariat; Uganda Prisons Service; selected high court judges, relevant representatives of UPF and Resident State Attorneys of Gulu who have participated in SGBV sessions.
- UN agencies - UN Women, UNICEF, UNDP, UNFPA.
- NGOs namely: CEDOVIP, UGANET, JCU, FIDA (U), and Uganda Law Society and selected women’s rights organisations.
- Hold focus group discussion with GBV survivors and witnesses
Phase 4: Report Writing
- Develop detailed and concrete service delivery standards and procedures for each institution covering all the steps towards delivering quality integrated justice services for victims of GBV and vulnerable women and girls. The timelines and standards for effective management of GBV cases against women and girls should cover the processes from investigation, prosecution, adjudication (including plea bargaining) to post-trial processes such as sentencing. Referral of victims to other services providers for comprehensive protection services should be covered as well. The standards should require justice actors to provide victims/survivors with full information in addition to making sure that non re-victimization, confidentiality, right of choice and safety are granted at all times. The standards should provide for oversight and regular monitoring and evaluation of the service delivery standards with indicators to track progress.
Phase 5: Validation
- Conduct a validation workshop and refine the service delivery standards.
- Submit a final report on the special service delivery standards with recommendations from the validation workshop for approval.
- Submit the final special service delivery standards
Duration of the consultancy and deliverables:
The consultancy is scheduled for 60 days according to the chronogram below.
Inception: Carry out desk review; design methodology and workplan (in Gantt chart format); and conduct inception meeting with UN Women, Judiciary and ADC.
An INCEPTION REPORT on the content and methodology for development of the service delivery standards for GBV cases against women and girls, The inception report should provide information on the following:
Desk review and stakeholder mapping
Conduct consultations with the representatives of the following institutions but not limited to:
Desk review report. The desk-based report should highlight the following:
Draft the service delivery standards for GBV cases against women and girls
Conduct a validation workshop to present the draft service delivery standards
Finalise the GBV service delivery standards
- Respect for Diversity
- Awareness and Sensitivity Regarding Gender Issues
- Creative Problem Solving
- Effective Communication
- Inclusive Collaboration
- Stakeholder Engagement
- Leading by Example
- Ability to create, edit, and present information in clear and appealing formats.
- Ability to manage data, documents, correspondences, and reports.
- Strong interpersonal skills and the ability to communicate and work well with diverse and multicultural supervisors and staff members.
- Demonstrated ability to meet deadlines and work under pressure.
- Consistently approaches work with energy and a positive, constructive attitude.
- Focuses on impact and results for partners and responds positively to feedback.
Required Skills and Experience
Master’s (or equivalent) or higher Degree in Criminal Justice, Law, Human Rights, Gender, International Relations or related field.
- Minimum of 5 years of relevant professional experience in developing legal or policy documents and in operationalized research on justice systems.
- Experience in developing mechanisms for monitoring compliance and ensuring accountability to set standards.
- Experience working with law enforcement on VAWG related issues would be an asset.
- Experience working on social norm change, survivor centered case management of VAWG, and VAC cases would be a distinct advantage.
- Working experience in/on the justice system of a developing country, specifically in sub-Saharan/East Africa would be an asset.
- Experience working with the Ugandan justice system would be an asset.
- Experience in conducting consultations with diverse stakeholders to elicit actionable information would be an asset; and lastly
- Ability to easily communicate with stakeholders from all social economic backgrounds.
- Knowledge of the Ugandan Gender, access to justice and VAW context would be an asset; and
- Experience working with the UN system would be an asset.
- Fluency in written and spoken English is essential
- Working knowledge of another official UN language is an asset;
Interested qualified individual consultants must apply online by latest by October 9, 2022. Candidates should submit one PDF File attachment containing:
- Online application form with brief description of why the Offeror considers themselves the most suitable for the assignment.
- A personal CV;
- UN Women P11 dully filled form with at least three (3) professional references (UN Women Personal History Form (P11), can be downloaded at: http://www.unwomen.org/about- us/employment
- Technical and financial proposal. The financial proposal shall specify a total lump sum amount, and payment terms around the specific and measurable deliverables of the TOR. Payments are based upon output, i.e., upon delivery of the services specified in the TOR, and deliverables accepted and certified by UN Women.
- The Financial Proposal is to be submitted along with the P11 form and writing sample/link; and
- Please provide a short (1000 words) writing sample, or link to similar projects that you have completed. Applications without a sample/link will not be considered.
- At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, colour, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
- If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
- UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)
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