Details
Mission and objectives
The United Nations Population Fund is the UN agency which leads global efforts to help ensure that every pregnancy is wanted, every birth is safe, and every young person's potential is fulfilled. UNFPA’s programmes work to ensure that women, adolescents, young people and marginalized populations, including Persons with Disabilities (PWD), are empowered to make decisions regarding their sexual and reproductive health and rights and able to live free of discrimination and violence.
Context
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s new strategic plan (2022-2025), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction. UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results. The ICT Specialist-IUNV is responsible for assisting and implementing ICT policies and standards established by the HQ; providing ICT and administrative support services to the UNFPA Country Office; and providing daily technical support to users of information management tools and technology infrastructure. The ICT Specialist will work in close collaboration with Senior Management, Operations and Programme teams based in Kabul and in Area Offices. The ICT Specialist is also expected to interact with UNFPA Regional Office and Headquarters.
Task description
Within the delegated authority and under the supervision of International Operations Manager, the UN Volunteer International UNV Specialist in ICT will: • Provide technical support in information, Communication & technology to UNFPA staff of Afghanistan CO • Performs specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs. • Supports users in backing up and restoring their files, as well as in virus detection, removal and prevention. • Follow up on the installation of the UNFPA computers and peripherals for Afghanistan CO • Provides technical support in presentations\workshops of Afghanistan CO • Assists in requests related to the telephony system for Afghanistan CO • Assist in the day-to-day troubleshooting and test operations in UNFPA Afghanistan office premises on Information, Communication & Technology. • Assist in the completion of the CO office Disaster Recovery Plan and ICT automation plan • Assists in organizing the data on the shared drives. Ensure that the information is not duplicated • If required, provide technical support in the management of CO website. • Follow up and ensure all backup processes for the CO are done daily. • Follow up on the Business Continuity Plan vital records folders on the shared drives. • Provide support and assist CO in regard to ICT related requests (Etisalat, Afghanistan Telecom & ICT small procurements) for office premises. • Act as a backup on technical support issues when the LAN Manager is on mission\Leave • Assists in the installation of commercial and in-house developed software and related Upgrades. • Assists in upgrading patch and anti-virus Software for Afghanistan CO on a timely basis. • Monitors the file server traffic, usage and performance on a frequent and regular basis. • Perform any other duties as required within the same capacity. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/expected outputs As an active UNFPA Afghanistan CO team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNFPA Afghanistan CO and its beneficiaries in the accomplishment of her/his functions, including: • Implementation of ICT management systems and strategies assisted • CO hardware and software packages function effectively • Networks administration in office premises supported • Provision of administrative support in office premises ensured • knowledge building and knowledge sharing facilitated • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter-parts, including Implementing Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed