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Public Health Information Management Consultant


  • Organization: WHO - World Health Organization
  • Location: Copenhagen
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Public Health and Health Service
    • Statistics
    • Documentation and Information Management
  • Closing Date: Closed

-Area of expertise

Public Health Information Management

Purpose of consultancy

To provide public health information management support to the WHO Health Emergencies Programme (WHE)/Infectious Hazard Management Programme Area (IHM).


The Infectious Hazard Management Programme Area (IHM) in the WHO Health Emergencies Programme (WHE) at the WHO Regional Office for Europe (WHO/Europe) is seeking a consultant with a public health and information management background to improve the efficiency of the Programme through the development of quality information products and other tools for business processes and procedures, development of information resources for the programme including guidance, reports, newsletters, SOPs, and through dissemination of information both internally and to external networks and partners (see and The consultant will also provide support for the development of information management skills across the WHE programme.


Improve the quality, impact and dissemination of the information produced by IHM, related to data, briefings, business management, managerial reports, technical publications, tools, training, websites, presentations and methodologies:

  • Deliverable 1: Analyze and document processes and procedures and develop and keep updated documents and SOPs describing the organization and management of IHM;

  • Deliverable 2: SharePoint administrator: develop and maintain SharePoint functionality for document management, team sites, team calendars, workflows, data collection, co-authoring, provide SharePoint user support

  • Deliverable 3: Develop and maintain Excel and MS Project tools (VBA, macros) for business management, funding requests and donor budgets, briefings; and for the collection and visualization of activity planning data from the regional office, country offices, data for national surveillance profiles; and for monthly updates to country offices ;

  • Deliverable 4: Support development and distribution of annual country profiles and other information products for the High Threat Pathogens team (summer 2023);

  • Deliverable 5: Support the development of other information products for advocacy, including editing products such as the influenza campaign materials;

  • Deliverable 6: Disseminate IHM publications to the WHO respiratory network;

  • Deliverable 7: Maintain and monitor implementation of IHM communications strategy;

  • Deliverable 8: Develop thematic maps (QGIS / ArcGIS).

  • Deliverable 9: Strengthen information management across WHE.

Qualifications, experience, skills and languages

Educational Qualifications


  • A first university degree (i.e., bachelor's) in information management or information science


  • An advanced degree (i.e., master's or above) in information management



  • At least five years’ experience working in a health, academic or communications/information management setting in the area of information management;

  • At least four years proven IT experience (databases, Access, Excel, MS Project, VBA, SQL, Data Visualization tools)


  • Experience with working for WHO or another international public health organization.


  • Analyzing and documenting processes and procedures

  • Project management

  • Sharepoint

  • SOP writing

  • Document management, archiving skills

  • Collecting, collating and managing information

  • Data visualization

  • Writing skills (web content, reports)

  • Presentation and communication skills

Languages and level required

  • Excellent command of English


The work for this consultancy can be on-site and/or off-site (to be decided).


Not required


At a rate of $350 per day corresponding to that of band level B ($350-$499) as governed by WHO policy guidelines and determined by the complexity of the tasks and deliverables as defined in the terms of reference, by the qualifications and experience of the consultant.

Expected duration of contract

The contract is for 100 days’ work during the period December 2022 to September 2023

Additional Information section

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • For information on WHO's operations please visit:

  • WHO is committed to workforce diversity.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.

  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

This vacancy is now closed.
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