By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Assistant Information Management Officer


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Almaty
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Statistics
    • Administrative support
    • Documentation and Information Management
  • Closing Date: Closed

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

December 2, 2022

Terms of Reference

The UNHCR Representation to Kazakhstan, Kyrgyzstan, Turkmenistan and Uzbekistan is located in Almaty, providing overall coordination and strategic oversight of UNHCR operations through National Offices in Astana, Kazakhstan and Bishkek, Kyrgyzstan. As a non-resident agency, UNHCR has a small presence in Tashkent, Uzbekistan, and implement projects in Turkmenistan through NGO partners.

Across the four countries, UNHCR and partners work together to implement programmes that uphold the basic human rights of people forced to flee and the stateless. We work with governments to improve laws and national systems so our people of concern stay safe, get documents, can go to school, work and exercise other rights.

In Kazakhstan, Kyrgyzstan, Turkmenistan and Uzbekistan, UNHCR focuses on strengthening local ownership of and investments in quality asylum systems; pursuing opportunities for local integration of refugees; eradicating statelessness; and collaborating with partners on emergency preparedness and response.

Central Asia hosts ‘Convention' and 'Mandate' refugees. Mandate refugees had been recognised by UNHCR pursuant to its mandate before States introduced national asylum systems, but do not have legal status in Central Asian countries. While their stay is tolerated, they do not have access to rights (except education) or basic services, and are therefore especially vulnerable. Convention refugees are recognised by the State and can access some rights as accorded by the 1951 Convention, however they are still excluded from rights such as social support and naturalization, and therefore cannot meaningfully integrate into host communities.

Following the dissolution of the Soviet Union, many thousands of residents did not manage to confirm or acquire the nationality of a successor independent State and are without the protection of any country. Through community outreach, legal counselling, and assistance to confirm or acquire nationality, Central Asian States, supported by UNHCR, are making significant progress in reducing and preventing statelessness on their territories.

UNHCR supports government and humanitarian partners across the four countries to prepare and respond to forced displacement emergencies. Under the overall leadership of UNHCR, the 2022 Afghanistan Situation Regional Refugee Response Plan supports host governments to meet the needs of Afghans of varying statuses, including refugees and asylum-seekers, as well as host communities, and potential new arrivals in Turkmenistan and Uzbekistan.

The ideal candidate will be fluent in Russian and English, comfortable working in a fast-paced and reactive environment, and have the passion and creativity to support on a wide range of information management activities.

(For more information about grade and benefits, see:


Standard Job Description

Assistant Information Management Officer Organizational Setting and Work Relationships The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR¿s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets. - Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. - Support the operation in the analysis of processed data and information and perform data quality and consistency control. - Facilitate the analysis of cross-border information between relevant countries. - Assist in training staff involved in information management activities, including data collection and data entry teams. - Support and leverage geographic data for map production and use in geographic information systems (GIS). - Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies. - Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis. - Liaise with partners and represent UNHCR in meetings related to the functions. - Make recommendations and provide advice on the technical information management requirements. - Assist in training of data entry and data collection teams. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education Information Technology, Demography, Statistics, Social Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified Relevant Job Experience Essential Knowledge of the UN system and the humanitarian community. Ability to formulate IM-related technical requirements and Operating Procedures. Experience with handling confidential data and demonstrated understanding of different data collection methodologies. Desirable Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset. Functional Skills DM-Data collection methodologies DM-Data Management IM-Statistics Analysis DM-Data Interoperability DM-Data science methodologies (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages




Desired Languages


Additional Qualifications



BS (Required)


Work Experience

Information Management

Other information

This position requires Functional Clearance
This vacancy is now closed.
However, we have found similar vacancies for you: