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Communications Officer


  • Organization: Asylum Access
  • Location: Bangkok
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: Closed

About Asylum Access

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Department Description

Policy Advocacy and Communication team works to promote the urban refugee’s rights. On the one hand, we engage various stakeholders both at the domestic and international levels to ensure that the Thai government respects and uphold the human rights of the refugees. On the other hand, we try to raise awareness to the public, particularly in Thailand which is the host country for those refugees. AAT also provides relevant information and raises awareness and understanding to the public.

The Policy Advocacy and Communication team works alongside other human rights organisations and groups to advocate for changes to Thai law that will restore the safety and dignity of refugees in the country. We are pushing for a Thailand in which all refugees can feel safe and rebuild their lives.

Position Description

The Communications Officer is a full-time position that works closely with and reports directly to the Policy Advocacy and Communication Coordinator. This position will assist the advocacy team and should never initiate any sort of policy advocacy without the express approval of the supervisor. The position will develop communications messages and activities for Asylum Access Thailand, ensuring its message is consistent and engaging. This includes devising communications strategies, creating content, briefing media and organising events. The Communications officer is always welcomed and encouraged to propose specific policy advocacy ideas to your supervisor for consideration and possible incorporation in the Policy Advocacy and Communications Plan, enabling the team to work most efficiently and effectively.

Key Responsibilities

  • Manage AAT’s and The Coalition for the Rights of Refugees and Stateless Persons (CRSP)’s Website, Facebook, Twitter, and other social media platforms admin pages.
  • Create social media graphics, infographics, data visualizations, blog, article, and other creative assets on AAT and CRSP Facebook page and/or website
  • Conduct the refugees interview series with a short video, audio clip, and/or article that will post on Website, Facebook and Twitter pages
  • Write blogs, fact sheets, and other materials amplifying the experiences of refugees and human rights advocates to global and Thai audiences.
  • Help conceive, create, and edit videos, including video-based training materials for refugees
  • Photograph and film events
  • Assist in communications work to raise awareness of and gain assistance from the general public in the country of operations on refugee situations and refugee rights
  • Assist with awareness raising activities, which includes training, meetings, or webinars, to enhance knowledge of refugee issues for the diplomatic missions and relevant Thai government officials
  • Design institutional print and digital materials for Asylum Access Thailand, such as research reports, fact sheets, annual reports, fundraising appeals, brochures, business cards, branded promotional materials, and other collateral.
  • Aid the work under the Policy Advocacy and Communication Coordinator
  • Be a team player, willing to pitch-in and assist others when needed
  • Other duties as assigned by supervisor

Required Qualifications

  • Undergraduate degree in Communications, or a related field
  • Excellent written and verbal communication skills
  • Creative and effective problem-solver
  • Close attention to detail
  • Fluency in English and Thai (both written and spoken)
  • Mastery of Adobe Design Suite software programs
  • Proficiency in Canvas,
  • Proficiency in creating video
  • Proficiency in managing website
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint) and Google Docs

Additional Preferred Qualifications

  • Comfortable taking initiative; proven ability to take a project from idea to implementation
  • Experience with analytics
  • Comfortable adapting to different written and verbal styles
  • Comfortable working in multicultural environments
  • Experience working with vulnerable populations, sensitive to their needs and associated Risks
  • Attention to detail and willingness to learn new skills
  • Deadline-oriented and able to juggle multiple priorities
  • Ability to work in teams

Hours and Location of Work

The Communications Officer is a position based in our offices in Bangkok, Thailand. Candidates should be aware that some flexibility regarding working hours is required in order to take out of hours calls and meetings with international colleagues.

Compensation and Benefits

Position comes with a competitive nonprofit salary, and a robust benefits package including paid time off and professional development funds.

Instructions to Apply

Please send a cover letter, resume, and portfolios via Asylum Access online portal BambooHR.

In your cover letter, please describe your reasons for applying, relevant qualifications, and how this position with AAT fits into your career plans. Also, please state the dates you can be expected to be available.

This vacancy is now closed.
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