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Associate, Digital - Canada


  • Organization: Mastercard Foundation
  • Location: Toronto
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: 2022-12-08


Mastercard Foundation is a global foundation based across four hubs in Kigali, Rwanda, Nairobi, Kenya, Accra, Ghana and Toronto, Canada. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.

The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.

Values are timeless, they transcend and rise above all. They guide everything we do, as employees of the Foundation.  We share a common vision of a world where everyone has the opportunity to learn and prosper. We make mistakes, we reflect, and we grow so that we can impact our world – it’s why we are here. We are ambitious and driven. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.

If you are an experienced Digital Associate ready to build something new and increase your impact, read on!


Reporting to the Partner, Digital, the Associate, Digital will Support and execute the Foundation’s social media strategy, working alongside the Partner, Digital in the development and production of social media content.


  • Write engaging, innovative social copy for Facebook, Instagram, Twitter, LinkedIn, and YouTube.
  • Manage and schedule social media content.
  • Expand our social media presence.
  • Collaborate with internal and external partners to create innovative content and channel-relevant, purpose-driven social media tactics.
  • Develop video content with internal and external teams.
  • Engage with our social community by monitoring channels, responding to comments, and reaching out to potential followers.
  • Ensure our social media responses and postings are accurate and reflect the values and brand guidelines of the Mastercard Foundation.
  • Support influencer growth strategy through social platforms.
  • Work closely with Lead, Digital and Partner, Digital on digital campaigns.
  • Collaborate with influencers to develop social content.
  • Attend events and capture social media content.
  • Monitor social media channels for new engagement opportunities and potential brand risk.
  • Assist in the development of the social media calendar.
  • Provide insights for the campaign performance and apply learnings to social strategy.
  • Review social media analytics and provide recommendations based on findings.
  • Working alongside external agencies and providing feedback on social copy.


  • Certification training in social media/Digital Marketing.
  • A minimum of two years' experience in a related field.
  • Create connected experiences that build and strengthen social media communities.
  • Collaborate with internal and external partners to create innovative content and channel-relevant, purpose-driven social media tactics.
  • Maintain commanding knowledge of the latest social media trends to ensure Foundation and subchannels' social presence is relevant, compelling, and cutting edge.
  • Work with internal stakeholders (program leads, web, and newsletter team) to identify and amplify priority initiatives through social media.
  • Collaborate with different creative teams (both internal and external) to develop social creative assets.
  • Create novel ways to execute, test, and build new audiences on emerging platforms.
  • Experience using the latest social media monitoring/analysis tools and platforms (Sprout Social is a plus).
  • Experience with social media features (i.e., Twitter Spaces and live executions).
  • Experience with website content management systems (WordPress and Drupal).
  • Experience with reporting tools like Google Analytics.
  • Experience with Adobe Creative Suite (Photoshop) is an asset.
  • Knowledge of social media best practices and can work well in a team and independently.
  • Flexible, adaptable, and able to execute a range of job duties with multiple deadlines and changing priorities.
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.

 Deadline for Applications is December 08, 2022.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references, background checks, and proof of education are essential conditions of employment.

If you require accommodation during the recruitment and selection process, please contact the People and Culture Department at We will work with you to provide a positive recruitment experience in a confidential manner.

NB: To avoid missing email communication about your application, please check your spam/junk folder and mark our emails as "not junk".

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.