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Assc CCCM Cluster Coord Off

Myitkyina | Yangon

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Myitkyina | Yangon
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Development Cooperation and Sustainable Development Goals
    • Engineering
    • Architecture, Building and Property Management
    • Humanitarian Aid and Coordination
    • Urban Development, planning and design
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

Hardship Level

E (most hardship)

Family Type

Non Family

Family Type

Non FamilyDanger Pay

Residential location (if applicable)



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Associate CCCM Cluster Coordination Officer Organizational Setting and Work Relationships The Associate CCCM Cluster Coordination Officer (Camp Coordination and Camp Management) supports UNHCR to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The position reinforces the CCCM Cluster by supporting the daily responsibilities of the Cluster Coordinator. The Associate CCCM Cluster Coordination Officer is expected to facilitate the work of the CCCM Cluster through the provision of organization and reporting; and to impartially represent the interests of the members of the CCCM Cluster. This includes the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be coordinated by other Agencies. As a result, the incumbent supports an inter-agency team in an environment that requires high standards of accountability, facilitation, negotiation and conflict resolution skills, in which respect the principles of partnership and collaboration are essential. Where appropriate, the incumbent organises and leads sub-national CCCM cluster coordination in line with National CCCM Cluster strategy and guidance. The incumbent is normally supervised by (Senior) Cluster Coordination Officer or Head of the Office. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Provide CCCM Cluster Coordination support by organising meetings, ensuring that the meetings and other events calendar of the Cluster is updated on regular basis. - Make data available to allow developing and designing various cluster related documents and tools. - Proper archive all CCCM strategic data and documents and act as the focal point to make the CCCM strategic documents updated and accessible to the cluster members. - Establish strong working relationships with all cluster members in order to facilitate effective collaboration and communication. - Support conducting CCCM Cluster coordinated needs assessments indicatives, including participatory assessments and regular gap analysis. - Ensure the timely access of the CCCM members to the CCCM analyses and work with the members to create a comprehensive assessment directory. - Involve the cluster members to conduct an exhaustive mapping exercise for all on-going relevant needs assessments and gap analysis. - Assist in delivering CCCM and/or CM training activities for CCCM Cluster members, other local partners, and relevant authorities. - Provide logistical support to the capacity development initiatives in terms of organising venues, developing the lists of participants and ensuring that the other relevant logistical and administrative requirements are met. - Provide timely feedback on the progress reports for the CCCM related Humanitarian Polled Fund (HPF) projects and other activities. - Deliver reporting requirement of the CCCM on timely basis. - Support the Cluster Chair Coordinator in developing and/or improving information management within the cluster, including the development of standardized databases which can be used to capture relevant information for monitoring and planning purposes. - Contribute to preparation of reports and advocacy statements on behalf of the CCCM Cluster. - Represent the CCCM Cluster in meetings with sectoral and external partners, authorities and other relevant interlocutors when needed. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Law, Political Science, Economics, International Relations, Business Administration, Social Science or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses CCCM Cluster Coordination Training Camp Management Training (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Relevant experience in different international organizations (e.g. UN agencies, INGOs, IOs, Donors, Red Cross Red Crescent). Knowledge of CCCM and protection technical guidelines and standards. Desirable Demonstrated experience in cluster coordination, IASC guidelines and protection principles. Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs and CCCM. Demonstrated expertise in program management and reporting requirements. Functional Skills MG-Coordination CL-Camp Coordination and Camp Management CL-Cluster Information Management Tools, Resources and Approaches PR-Country Operations applying the Cluster Approach CO-Drafting and Documentation PR-CCCM Technical Guidelines and Standards (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

An ideal candidate for this post should have the following:

• Demonstrated experience in CCCM or shelter operations/delivery. Experience working with IDP sustainable solutions (e.g., returns) and in cluster coordination desirable.
• Experience of working well for or with local organizations (given the strongly localized nature of the response and coordination)
• Demonstrated problem-solving skills, in creating pragmatic solutions rather than just applying global guidance.
• Strong analytical skills, and familiarity with humanitarian IM platforms/systems (e.g. Kobo).
• Experience in advancing an organization’s objectives in collaborative settings with other stakeholders
• A high level of self-awareness, and sensitivity and perceptiveness to other stakeholders

Required languages (expected Overall ability is at least B2 level):



Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Field Missions: The incumbent is expected to undertake field missions to rural areas where necessary. Regular travel to other UNHCR field units in northeastern Myanmar is also expected.

Nature of Position:

UNHCR 's IDP operation in northeastern Myanmar focuses on life-saving assistance to and resilience-building among displaced and conflict-affected communities, through community-based protection activities, CCCM support, and shelter/NFI assistance, support for initial IDP returns and settlement that pave the way for future durable solutions, and cluster coordination.  Since February 2021, the humanitarian situation has deteriorated in Kachin State and Shan State (North), with new fighting and displacement in Sagaing (North). The incumbent manages the delivery of UNHCR CCCM/Shelter/NFI support, primarily through local partners, and also coordinates the sub-national CCCM/Shelter/NFI cluster, covering over 110,000 IDPs along with IDPs seeking solutions. The incumbent leads the CCCM/Shelter/NFI unit in Field Office Myitkyina and provides technical guidance to the Field Units in Bhamo and Lashio.

Primary responsibilities of the incumbent include analysis and advocacy on needs, responses, and gaps based on cluster IM systems, coordinating technical standard setting, guiding partners in programming sectoral activities, trouble-shooting complex issues in the field, coordinating the sub-national cluster, and most importantly, capacity-building of national staff.

Candidates should have experience in CCCM or shelter operations and in working for or with local humanitarian organizations. Experience working with IDP sustainable solutions and in cluster coordination is desirable. The candidate should also have strong analytical skills. The post also requires a high level of sensitivity to and awareness of a wide range stakeholders, and how to work with them.

The position requires unconventional thinking. Candidates should be mentally prepared to work in an unpredictable context serving communities undergoing rapid social change, while not being able to directly talk to many people UNHCR serves because of access restrictions. The position demands a high level of mental and emotional resilience, but in exchange, the work is rewarding and is a chance to contribute during a critical juncture in northeastern Myanmar’s history.

Living and Working Conditions:


Security: Myitkyina is a non-family duty station due to the intensifying armed conflict. Rising crime in urban areas, especially theft and robberies, is also an issue given the economic crises. There is currently a curfew from 10:00 pm onwards.

Conditions: International staff can rent serviced accommodation in a hotel or find rental accommodation in town subject to security clearance. A variety of fresh produce and basic food items remain available. Restaurants and bars are available. Going out late at night is not recommended due to the security situation. Personal banking services are unreliable – staff should bring adequate US dollars and expect to operate on a cash basis. Internet services are available with intermittent cuts. Power cuts are regular.

Travel: The only means of travel to Myitkyina for international staff is by air from Yangon/ Mandalay. There are no international flights to Myitkyina. Travel (including for R&R outside the country) needs to be planned in advance, as domestic flight seats are increasingly in demand.

The climate consists of a mild cool season from October to March, a hot and dry season from April to May, followed by a hot and humid season from June to September.

Health: In Myitkyina, healthcare facilities are limited for complex issues including those requiring specialist care. International and national staff usually travel to Yangon or Bangkok for such services.


All locations in Myanmar are classified high-risk duty stations (non-family with Danger Pay) since 01 April 2022 with a R&R cycle varying between six and eight-weeks. All staff members who apply to positions in Myanmar are encouraged to attend the duty of care webinars with security, medical, and staff welfare, where they have opportunity to ask any questions following which they have a possibility to withdraw the application.

Following the events of 1 February 2021, the security situation has been deteriorating across the country and two L2 Emergency situations were declared (30 March 2021 until March 2022, and 22 July 2022 until 21 January 2023).

In addition to causing displacement in several areas throughout the country, the situation is impacting supply chains, banking system and markets. Commodity prices (food, petrol, construction materials) have risen across the country, with significant increases for some basic commodities such as rice and oil. The banking system continues to suffer from bank closures, unpredictable business hours, and lack of cash. Staff are encouraged to bring enough money before coming in country or check with local HR/Admin prior to arriving in country. This again has had an impact on the ability of UNHCRs partners to implement humanitarian activities. Communication and access to information are increasingly challenging, coupled with frequent Internet disruptions and electricity cut.

In addition, Myanmar has experienced a couple of waves of COVID-19 pandemic, in an operational environment where effective medical attention cannot be expected with very limited health facilities. Incumbent therefore is required to be in very good health condition given the general lack of medical facilities in country. No quarantine is required at arrival in Myanmar. However, a RTD test should be completed upon arrival and if the test result is negative, the traveler can leave the airport.

Furthermore, Myanmar is a country prone to natural hazards, including heavy rains and cyclones. Danger Pay is applicable in some parts of the country, including Yangon. The security level is substantial (4) in the country except Rakhine State which is moderate (3). There is a curfew from 12.00 am until 04.00 am with restrictions of movements.

The country had rapidly developed after several decades of being largely closed to international modern influences but since 1 February 2021, everything has come to a standstill.

Getting visa for Myanmar is a challenge. Visa process takes  8 weeks to several months due to the procedure changes at the counterpart ministries and will require starting functions under teleworking arrangement pending the issuance of the visa/travel. Staff entitlements cannot be released to staff before arriving to the duty station, and the salary of staff will be kept at the level of previous duty station/place of home leave until they reach the duty station. The incumbent requires abilities to effectively manage teams remotely, work independently and at a different time zone.  Depending on their function, and time zone, staff members might have to work early mornings or late at nights during teleworking to be aligned with Myanmar working hours. As per the new Policy on Flexible Work, teleworking outside the country of the official duty station could impact salaries/benefits and applicants need to get clear information about related entitlements prior to applying.

Additional Qualifications


CL-Camp Coordination & Camp Management Technical Guidelines and Standards, CL-Cluster Information Management Tools, Resources and Approaches, CL-Cluster Partner Development and Capacity Building, CL-Needs Assessment and Response Analysis, CL-Shelter and Settlement Implementation, CL-Site Governance & Community Engagement, CL-Site Monitoring Systems & Tools, PR-Durable Solutions/Comprehensive Solutions Strategies implementation, SO-Critical Thinking and problem solving, SO-Situational Judgement, SP-Shelter and Infrastructure Coordination


BA: Business Administration (Required), BA: Economics (Required), BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required), BA: Social Science (Required)


Camp Coordination and Camp Management - UNHCR, CCCM Cluster Coordination - UNHCR

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Returned IDPs


Accountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn't require a functional clearance
This vacancy is now closed.
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