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Durable Solutions Officer


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Mogadishu
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

Hardship Level

E (most hardship)

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Nairobi (CO), Kenya



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Durable Solutions Officer Organizational Setting and Work Relationships The Durable Solutions Officer is a focal point for solutions related issues in a country, and normally reports to the Senior Durable Solutions Officer, Senior Protection Officer or, where appropriate, to the Assistant or Deputy Representative. The incumbent may have supervisory responsibility for durable solutions staff, who may include staff within the functional groups of durable solutions, reintegration, repatriation, and resettlement. S/he works closely with protection and programme staff and ensures operational standards and practices in solutions delivery at the country level. The Durable Solutions Officer is relied upon to assist in the development, implementation and adherence to protection, resilience and solutions strategies and to advise on all solutions topics. These include: voluntary repatriation (refugees) or return (IDPs) and sustainable reintegration; local integration and other local solutions; relocation, resettlement and complementary pathways for admission to third countries; Global Compact on Refugees commitments and opportunities; housing, land and property; statelessness (in line with the campaign to End Statelessness by 2024); age, gender, diversity (AGD) and accountability to affected populations (AAP) through community-based protection. The Durable Solutions Officer should provide planning and foresight to advance progress in Protracted Refugee situations, where applicable, and/or to prevent new situations from becoming protracted. Assisting the Country Office in fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies. If in a regional office/ Bureau, s/he also coordinates durable solutions activities between and among country offices in the region ensuring consistency with relevant Global Strategic Priorities and Policies. If in a regional office/ Bureau, s/he works closely with protection, registration, information management, education, development, programme and technical staff including cash, livelihoods and shelter, and promotes operational standards, policy and practices in comprehensive solutions delivery. The incumbent may maintain close working relations with regionally based UN sister entities, other intergovernmental organizations, and non-governmental organisations on durable solutions matters. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Support the development of multiyear comprehensive protection, resilience and solutions strategies as relevant. - Monitor the implementation of, and implement interventions under, the protection and solutions strategy/ies; identify challenges and report on achievements. - Serve as focal point for durable solutions, including chairing Durable Solutions Working Group(s) and achieving a schematic overview of country/regional Durable Solution Working Groups or other solutions coordination mechanisms. - Participate in consultative processes within UNHCR and with a broad range of external partners to promote all durable solutions. - Ensure close linkages with staff that oversee data and information production to deliver fact based advocacy and support for durable solutions. - Support the internal UNHCR processes related to voluntary repatriation and returns, including data management, the preparation of Exchange of Letters, Tripartite Agreements, standard operating procedures and other agreements as required. - Support country operations in the development and implementation of the local integration and other local solutions aspects of solutions strategies, ensuring inclusion of persons of concern in national systems and services, and in national and local development processes. - In the absence of dedicated resettlement and complementary pathways staff, and in close collaboration with multi-functional teams: ensure UNHCR¿s resettlement and complementary pathways for admission standards are correctly and coherently applied; efficient, fair and transparent procedures are in place across the AOR, targets are met and fraud prevention mechanisms are in place; operations are supported to develop advocacy strategies and operational responses to pursue the identification, development, promotion and facilitation of access to complementary pathways for admissions to third countries; ensure that country operations plans reflect the strategy on RST/CP and that the necessary resources are allocated to address gaps across the AOR. - Represent UNHCR¿s Resettlement and Complementary Pathways positions with Resettlement and other third countries, host government and at regional level. - Building on the commitments made in the Global Compact on Refugees, support the development and maintenance of strategic partnerships with UN and other development agencies, civil society, peacebuilding actors, and the private sector, engaging on areas including resilience, rule of law and governance, and housing land and property. - Ensure that UNHCR¿s analysis of the risks and obstacles to solutions, including sustainable reintegration and integration, is instrumental in development actors¿ priority areas of engagement. - Provide planning and foresight to advance progress for protracted refugee situations, and/or to prevent new situations from becoming protracted. - Liaise with colleagues for the purpose of identifying and prioritizing durable solutions needs and ensuring adequate and timely interventions. - Support Communication staff in developing a communication plan to support the durable solutions strategy, including media. - Serve as focal point on durable Solutions-related issues for communities to ensure good communication. - Advise on populations of concern¿ appropriate engagement for the identification of the most appropriate solutions, including through enhanced two-way communication, participatory assessments, intentions and perceptions surveys, and other forms of community based assessments. - Promote the strengthened involvement of persons of concern in the design and implementation of solutions strategies, transition projects, peace-building and development initiatives. - Analyse statistics, trends, and other documents, and draft reports. - Participate in training activities aimed at the capacity building of UNHCR and partner staff on durable solutions, peace building/coexistence and partnership. - Monitor the implementation of the programme through managing the human and financial resources and identify gaps to ensure optimum use of available funds. - Represent UNHCR in meetings related to durable solutions. - Clear documents and reports coming out of the Durable Solutions Unit. In addition to the main duties listed above, for positions located in regional bureaux: - Support the development of multiyear regional situational comprehensive protection, resilience and solutions strategies as relevant, together with UNHCR¿s stakeholders in Bureau and country operations, governments and other partners. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law International Law, Political Science, Social Science, Economics, International Relations; or other relevant field. Certificates and/or Licenses RSD- Resettlement Learning Programme; Protection Learning Programme; Management Learning Programme; Relevant Job Experience Essential Previous experience in solutions contexts. Thorough knowledge of International refugee law and its application. Desirable Solid UNHCR experience from both the Field (including Hardship Duty stations) and Headquarters. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Durable Solutions/Comprehensive Solutions Strategies implementation PR-Age, Gender and Diversity (AGD) IT-IT Refugee Systems & Applications *PR-Developing Strategic Protection Framework PR-Comprehensive Solutions Framework (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

' Facilitate cross-border coordination and collaboration on returns with Kenya, Yemen, Libya, and other countries as needed. Prepare and facilitate cross-border conferences with governments, and relevant partners such as IOM, as applicable. ' Ensure the UNHCR Somalia Multi-Year Multi-Partner Protection and Solutions Strategy and the Strategy on Return and Reintegration are implemented. Provide capacity building to the field in this regard. ' Advocate for the inclusion of returnees and refugees in solutions programmes and social protection mechanisms. ' Enhance digital inclusion of POCs, by working with World Bank and other actors. ' Play a central role in supporting the Government with the implementation of the National Durable Solutions Strategy, to be developed in the course of 2020. ' Provide coordination and support to the Protection and Return Monitoring Network, to ensure evidence-based return monitoring and solutions planning. ' Provide guidance and support to the field to ensure that in line with the UNHCR Somalia Strategy on Mandate RSD, asylum seekers are systematically identified for mandate RSD to access protection and solutions in line with the UNHCR RSD Strategic Directions (2015). ' Coordinate the operation 's work on mixed movements, providing support to the Special Envoy for Children and Migrants ' Rights in the Office of the Prime Minister (with focus on mixed migration taskforces and Mixed Migration Monitoring Mechanism initiative (4Mi) project with DRC/ MMC). ' Provide support and guidance to field to implement a rights- and area-based approach to the engagement with refugees, returnees, IDPs and stateless persons in general and to return/ reintegration programmes in particular. ' The incumbent reports to Snr Protection Officer and supervises the Ass. Research and Information Analysis Officer(IUNV) and the country-wide education focal point (currently Protection Associate). ' Prior experience working on Voluntary Repatriation and in complex operations are desirable (hardship duty stations with IDPs, refugees, returnees and stateless alike)

Living and Working Conditions:

The UNHCR Somalia operation is complex in nature. Given the complexity of the crisis, the capability of UNHCR to provide assistance to the people in need in different areas of Somalia according to its mandate lies in its ability to adjust its response taking into account the different local realities which vary from one area to the other. Mogadishu is Non-Family E- duty station with highly stressful work context where capacity for self-care is critical. Mogadishu has a relatively dry climate and it is classified as hot and semi-arid. Due to security restrictions UNHCR International staff in Mogadishu reside in two privately owned guest houses, rented by UNHCR within Aden Abdulahi International Airport (AAIA) protected by AMISOM cleared by UNDSS with limit staff ceiling per location. International Staff are restricted to live within AAIA. The Offices are also located within AAIA whereby the Representation Office is located in UNSOS compound while the Sub-Office for South Central is hosted in RA private compound. The accommodations have self-contained rooms, and they also offer restaurants, cafeteria and gyms. Other leisure and recreational facilities are very limited. Overnight stay in all other field locations is in UN approved guest houses apart from Hargeisa which is approved UNDSS hotel. Travel to the field locations is mainly through regular UN flights. No local banking facilities; but there is an ATM Machine where staff can withdraw USD using Visa / Master credit/debit cards. There are two Level I Hospitals within AAIA for basic and emergency health services. UN security structures in Somalia are robust and generally effective in managing risk. UNHCR 's posture is appropriate in its major offices, including three FSAs posts, but less assured in outlying areas where field or satellite offices are envisioned to be established.

Additional Qualifications


PR-Durable Solutions/Comprehensive Solutions Strategies development, PR-Durable Solutions/Comprehensive Solutions Strategies implementation, PR-Durable Solutions strategies on internal displacement


BA: Economics (Required), BA: International Law (Required), BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required), BA: Social Science (Required)


HCR Management Learning Program - UNHCR, HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn't require a functional clearance
This vacancy is now closed.
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