E (most hardship)
Non Family with Residential Location
Non Family with Residential LocationDanger Pay
Residential location (if applicable)
Nairobi (CO), Kenya
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Organizational Setting and Work Relationships
In the Bureaux, the Protection Officer works under the direct supervision of the Senior Protection Coordinator or Senior Protection Officer. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection), Head of Sub Office or Senior Protection Officer as appropriate. The incumbent may have direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, complementary pathways, internal displacement and education, among other areas. In HQ, the incumbent may report to a Senior Protection Officer, Chief of Section or Deputy Director and may supervise other protection staff.
The incumbent acts as an advisor to senior management in, when not responsible for, designing a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine.
The Protection Officer coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. S/he ensures that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
- Provide technical guidance and support to UNHCR and partners on all protection related issues.
- Stay abreast of and report as relevant on legal political, social, economic and cultural developments that have an impact on the protection environment.
- Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems.
- Facilitate a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
- In operations applying the Cluster Approach, seek to ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
- Support senior management to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian response plan where applicable, as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
- Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
- Promote the implementation of the AGD policy, including UNHCR's updated commitments to women and girls, and, design, deliver I and monitor programmes on an AGD basis to address identified protection needs.
- Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies.
- Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
- Support the operation to develop and implement robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, resettlement and complementary pathways, ensuring the integrity of interventions across all protection activities.
- Assist UNHCR management at country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures.
- Oversee and manage individual protection cases including those on GBV and child protection.
- Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation, in particular birth certificates).
- As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
- Oversee and undertake eligibility and status determination within the AoR ensuring compliance with UNHCR procedural standards and international protection principles.
- Promote and implement effective strategies and measures to identify, prevent and reduce statelessness within the AoR.
- Contribute to the development and implementation of an education plan as part of protection strategy within the AoR as relevant.
- Contribute to the development and implementation of a child protection plan as part of the protection strategy within the AoR ensuring programmes use a child protection systems approach.
- Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
- Work to safeguard the rights of persons of concern in the context of mixed movements as relevant.
- Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern, including undertaking and/or overseeing resettlement and complementary pathways activities.
- Contribute to the coordination of the design, implementation and evaluation of protection related programming with implementing and operational partners.
- Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
- Ensure that the Protection Sector or Cluster has an effective information management component which: provides disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery.
- Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
- Coordinate capacity-building initiatives for communities and individuals to assert their rights.
- Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
- Perform other related duties as required.
For positions in Bureaux
- Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern within regional processes.
- Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
- Assist UNHCR management at regional and country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures.
- Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
- In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR's global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms - and/or regional ones - and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) support coordination and review of UNHCR's country reports to the UN human rights mechanisms.
- Engage in relevant international and regional fora and contribute to forging regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness, in cooperation with DIP and where relevant RSD.
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Law; International Law; International Refugee Law;
International Human Rights Law; International Humanitarian Law;
Refugee and Forced Migration Studies; Political Sciences
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Protection Learning Programme
RSD- Resettlement Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Minimum 4 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent legal research, analytical skills and drafting.
Diverse field experience. Good IT skills including database management skills.
*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Comprehensive Solutions Framework
PR-Assessment of IDPs Status, Rights, Obligation
PR-Climate change and disaster related displacement
PR-Accountability to Affected People - Principles and Framework
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
Dadaab refugee complex is among the oldest and biggest refugee operations. The refugee camps opened in 1991, following the refugee influx with eruption of the civil war in Somalia and at the peak of displacement in 2011-2012 the camps had more than 460,000 refugees. These refugees are hosted in 3 camps (called Ifo, Dagahaley and Hagadera) which are in close proximity, in Fafi and Dadaab sub counties of Garissa County, in the remote north eastern region of Kenya bordering Somalia.
At the moment the total population of PoCs is 46,380 households comprising 212,525 individuals (211,263 refugees and 1,262 asylum seekers) of which 51% were female and 49% male. 57% of the population were children (below 18 years) and 81% women and Children. Somali nationals represented 96 % (203,351) of the total population while other 4% are from Ethiopia, South Sudan and 7 other nationalities.
UNHCR Dadaab Operation together with the government counterpart and partners provides protection and assistance refugees.
In terms of durable solutions, the operation has been facilitating repatriation to Somalia since 2014 and so far more than 82,000 refugees have returned to Somalia in the last 5 years. However the numbers have gone down over the last couple of years due to low interest to return. On resettlement, the quotas available for submission is less than 1000 individuals a year, which is very low in comparison to the needs.
The last 28 years the operation has been basically Care and Maintenance, with refugees fully reliant on the services and assistances provided. Due to the encampment policy refugees are not allowed to move or live outside of the designated areas, which restricts movement of refugees and their engagement in employment and livelihood activities. However, starting from this year UNHCR is engaging with the county officials and others stakeholders on having integrated and inclusive services for the refugees and host communities.
The Protection Officer reports to the Senior Protection Officer and heads a unit of 6 local staff. The staff regularly visit the camps for case management and counselling the PoCs. The prevalent protection issues in the camps include different forms of SGBV, child protection and other physical and legal protection issues. The Protection officer also oversees the protection thematic working groups like the GBV, CP.
Living and Working Conditions:
The town of Dadaab is located in the North Eastern Province of Kenya. It is in a semi-arid area and is mostly dry plus hot all year round. Staff must be willing to visit and work in the refugee camps routinely. The UNHCR Sub- Office Dadaab is located amongst the three refugee camps (Dagahaley, Ifo, and Hagadera), some 90 km away from the Kenya-Somalia border. Due to the isolation of the duty station and ongoing security concerns, the duty station is categorized as hardship category E and substantial security level. The UN compound is surrounded by the Hesco fences. All movement outside the UN compound to and within the camps requires armed police escort. International staff have one week R&R break (Rest and Recreation) after every 6 weeks in the operational area .There are limited banking facilities at Dadaab with only one bank in which staff may open a bank account, and withdraw cash with certain debit/credit cards.
Internet and communications networks are available at the compound with fairly good speed.
Remoteness, isolation and lack of entertainment in social life are the factors to be also considered prior to applying.
All international staff members in the Dadaab Operation reside in the office compound as well as the majority of national staff with a small number mainly recruited from the host community live within the town. Climatic conditions are harsh, and despite fumigation of the compound, insects and even snakes are present in the environment. Apart from a satellite level 1 JMS medical clinic, there is no other medical back up; therefore staff assigned to Dadaab must be in good health. Evacuation opportunities are limited. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised. Dadaab is at UN security level (SLS) 4 as a duty station.
The security situation continues to be a challenge in SO Dadaab and the candidate needs to have undergone proper security training. Meanwhile, staff movements in the Dadaab Operation are strictly restricted and all staff are obliged to adhere to security advisories. Staying in the office compound is regulated by a curfew from 1830 to 0600am and the requirement to answer daily radio checks.
Candidates from certain nationalities may face additional constraints in regard to their movements in the field/camps, which may affect the quality of their delivery. It would be advisable to check with this office prior to applying.
BA: International Humanitarian Law (Required), BA: International Human Rights Law (Required), BA: International Law (Required), BA: International Refugee Law (Required), BA: Law (Required), BA: Political Science (Required), BA: Refugee and Forced Migration Studies (Required)
HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Refugees
Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance