A (least hardship)
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Organizational Setting and Work Relationships
In the Bureaux, the Protection Officer works under the direct supervision of the Senior Protection Coordinator or Senior Protection Officer. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection), Head of Sub Office or Senior Protection Officer as appropriate. The incumbent may have direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, complementary pathways, internal displacement and education, among other areas. In HQ, the incumbent may report to a Senior Protection Officer, Chief of Section or Deputy Director and may supervise other protection staff.
The incumbent acts as an advisor to senior management in, when not responsible for, designing a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine.
The Protection Officer coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. S/he ensures that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
- Provide technical guidance and support to UNHCR and partners on all protection related issues.
- Stay abreast of and report as relevant on legal political, social, economic and cultural developments that have an impact on the protection environment.
- Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems.
- Facilitate a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
- In operations applying the Cluster Approach, seek to ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
- Support senior management to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian response plan where applicable, as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
- Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
- Promote the implementation of the AGD policy, including UNHCR's updated commitments to women and girls, and, design, deliver I and monitor programmes on an AGD basis to address identified protection needs.
- Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies.
- Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
- Support the operation to develop and implement robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, resettlement and complementary pathways, ensuring the integrity of interventions across all protection activities.
- Assist UNHCR management at country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures.
- Oversee and manage individual protection cases including those on GBV and child protection.
- Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation, in particular birth certificates).
- As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
- Oversee and undertake eligibility and status determination within the AoR ensuring compliance with UNHCR procedural standards and international protection principles.
- Promote and implement effective strategies and measures to identify, prevent and reduce statelessness within the AoR.
- Contribute to the development and implementation of an education plan as part of protection strategy within the AoR as relevant.
- Contribute to the development and implementation of a child protection plan as part of the protection strategy within the AoR ensuring programmes use a child protection systems approach.
- Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
- Work to safeguard the rights of persons of concern in the context of mixed movements as relevant.
- Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern, including undertaking and/or overseeing resettlement and complementary pathways activities.
- Contribute to the coordination of the design, implementation and evaluation of protection related programming with implementing and operational partners.
- Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
- Ensure that the Protection Sector or Cluster has an effective information management component which: provides disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery.
- Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
- Coordinate capacity-building initiatives for communities and individuals to assert their rights.
- Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
- Perform other related duties as required.
For positions in Bureaux
- Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern within regional processes.
- Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
- Assist UNHCR management at regional and country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures.
- Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
- In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR's global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms - and/or regional ones - and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) support coordination and review of UNHCR's country reports to the UN human rights mechanisms.
- Engage in relevant international and regional fora and contribute to forging regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness, in cooperation with DIP and where relevant RSD.
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Law; International Law; International Refugee Law;
International Human Rights Law; International Humanitarian Law;
Refugee and Forced Migration Studies; Political Sciences
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Protection Learning Programme
RSD- Resettlement Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Minimum 4 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent legal research, analytical skills and drafting.
Diverse field experience. Good IT skills including database management skills.
*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Comprehensive Solutions Framework
PR-Assessment of IDPs Status, Rights, Obligation
PR-Climate change and disaster related displacement
PR-Accountability to Affected People - Principles and Framework
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The primary function of this position is Child Protection; however, it is expected to provide support to GBV. The incumbent should have proven expertise and technical knowledge in CP and GBV, as well as an ability to pro-actively address problems and to propose solutions. S/he should have demonstrated experience in both emergency and protracted operations, have an ability to analyze and use data to make sound judgements as well as evidence-based advocacy and planning, have proven abilities in articulating complex issues to internal and external stakeholders in a simple and convincing manner, and have the ability to draft clear, concise documentation on such issues.
The incumbent should have a strong command of the full range of relevant policies, normative frameworks and tools that relate to Child Protection and GBV. The incumbent should have demonstrated experience applying Child Protection/GBV principles to facts on the ground in a practical fashion to maximize protection dividends, including in complex political environments where ideal outcomes may not be fully achievable. As the incumbent will be fully engaged in capacity building activities for field colleagues, s/he should be abreast of the gaps and capacity needs in the field and develop capacity building plans in close coordination with operations, relevant sections within the HQ, and external partners. Strategic capacity development and networking skills are therefore essential requirements. The incumbent will represent UNHCR at relevant regional platforms and coordination mechanisms, collectively addressing issues related to Child Protection and GBV in humanitarian settings, and advocate for refugee inclusion. In this regard, experience with Inter-agency coordination and strong communication skills are essential. Demonstrated knowledge of CP/GBV module in progress as well as GBV/CP information management tools would be also important
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
The incumbent will be a part of the Protection Operational Support team in the Bureau and will report to the Senior Community-based Protection Officer. This position focuses on Child Protection (CP), however, also supports Gender-based Violence (GBV). UNHCR has a strong commitment to women and girls as outlined in the AGD policy, strengthening the accountability to women and children and reinforcing our efforts to enhance CP and GBV programming. In close coordination with the Senior CBP Officer and Senior GBV Officer, the incumbent works with operations to ensure that CP/GBV programs in the field are in accordance with relevant policies and standards. In this regard, the incumbent supports technical guidance, development of tools, and knowledge management, and works to build their capacity to enable quality programming.
Given this role, the incumbent should have proven expertise and technical knowledge in CP and GBV, as well as an ability to proactively address problems and propose solutions. S/he should have demonstrated experience in both emergency and protracted operations, have the ability to analyze and use data to make sound judgments as well as evidence-based advocacy and planning, and have proven abilities in articulating complex issues to internal and external stakeholders in a simple and convincing manner, and have the ability to draft clear, concise documentation on such issues.
The incumbent should have a strong command of the full range of relevant policies, normative frameworks, and tools that relate to Child Protection and GBV. The incumbent should have demonstrated experience applying Child Protection/GBV principles to facts on the ground in a practical fashion to maximize protection dividends, including in complex political environments where ideal outcomes may not be fully achievable. As the incumbent will be fully engaged in capacity-building activities for field colleagues, s/he should be abreast of the gaps and capacity needs in the field and develop capacity-building plans in close coordination with operations, relevant sections within the HQ, and external partners. Strategic capacity development and networking skills are therefore essential requirements. The incumbent will represent UNHCR at relevant regional platforms and coordination mechanisms, collectively addressing issues related to Child Protection and GBV in humanitarian settings and advocating for refugee inclusion. In this regard, experience with Inter-agency coordination and strong communication skills are essential. Demonstrated knowledge of the CP/GBV module in progress as well as GBV/CP information management tools would be also important
Living and Working Conditions:
Bangkok or Krung Thep (City of Angels) is Thailand`s capital and largest city. It is in the central part of the country, on the Chao Phraya River near the Gulf of Thailand. Bangkok is Thailand`s administrative, economic, and cultural center, and a major commercial and transportation Centre of Southeast Asia. Bangkok has a highly developed infrastructure, good public transport systems, high-end shopping, excellent healthcare facilities, and excellent accommodation for all budgets. Furthermore, there are many International schools based in Bangkok offering the IB and British-based syllabus although school fees in Thailand are one of the highest in the world. Traffic congestion and pollution are the downsides. Temperatures in Bangkok vary between 20 C in December and 38 C in April with the monsoon season from July to October. This does lead to severe flooding in many parts of Bangkok and the rest of the country. Careful consideration must be given to the choice of residential location due to this factor.
Whilst Thailand is classified as an A Duty station, the country is currently under the military junta, and freedom of expression has been curtailed. Weekly travel advisories are issued by UNDSS Thailand. UNDSS places no restrictions on travel within Thailand except to the Southern regions due to the ongoing insurgency and staff undergo mandatory briefings before traveling to the South. All staff travel in Thailand is recorded under the TRIP system. Thailand has one of the highest motor vehicle accident rates in the world. Road travel should be avoided at night for out-of-town travel and during the Thai New Year (April).
The incumbent will be posted in an urban location where outdoor air pollution is a health concern. Exposure to air pollutants can be detrimental to one’s health and can contribute to breathing problems, the development of chronic diseases, and the deterioration of health status in individuals with chronic diseases. It has been linked to increased hospitalizations, disability, and early death from respiratory diseases, heart disease, stroke, lung cancer, and diabetes, as well as communicable diseases like pneumonia.
BA: International Humanitarian Law (Required), BA: International Human Rights Law (Required), BA: International Law (Required), BA: International Refugee Law (Required), BA: Law (Required), BA: Political Science (Required), BA: Refugee and Forced Migration Studies (Required)
HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR
Workforce to Supervise
Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance