H (no hardship)
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Senior Data Policy Officer
Organizational Setting and Work Relationships
The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern (POC), thereby enabling actions to protect and to empower them. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, country operations and key external partners, including persons of concern. Global Data Service translates UNHCR¿s data vision and strategy into implementation across the organization, through direct and indirect service delivery, coordination and collaboration, and advocacy to and with internal and external UNHCR stakeholders.
The role of the Senior Data Policy Officer is to support corporate efforts to provide guidance and set direction on UNHCR¿s collection, analysis, storage, and dissemination of operational data and information relating to POC and their situation, including on data protection standards of personal data.
Regardless of the location of the positions, whether at Headquarters, regional or country levels, in close consultation with relevant Divisions and other entities, the incumbent drives the initiatives aimed at setting standards, policy, and guidance for data management and encourages development of secure and interoperable operational data systems for UNHCR agility and modernization. For HQ-based positions, the Snr Data Policy Officer engages in reviewing and validating specialized operational data standards, policies and guidance proposed and drafted by respective subject-matter experts to ensure coherence and harmonization across UNHCR. The incumbent is the main reference for coordination of the efforts to monitor compliance with operational data standards across different types of data systems and processes to inform future standard setting and policy enhancement, as well as ensuring the overall reliability of evidence for data informed decisions. In line with the above, the incumbent also advances the concept of data protection/privacy by design and by default. S/he acts as a technical advisor on the interoperability of data collected both internally and externally, and how to store and disseminate non-personal data responsibly to help establish an open data culture.
For HQs positions, in accordance with UNHCR¿s mandate, the incumbent supports the efforts of the Global Data Service for advocacy for the interests of UNHCR populations of concern and UNHCR as an institution in global interagency data coordination fora in collaboration with other Sections of the Global Data Service, relevant Divisions, entities and Regional Bureaux as required. S/he provides advice on institutionalizing commitments UNHCR makes in interagency fora through UNHCR data guidance and policies. It leads the coordination efforts with the rest of the UN in New York on data-relevant discussions.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Facilitate consensus on developing, consolidating, documenting, communicating and monitoring compliance with organizational data standards and policies that deliver an ethical, coherent, and quality-driven approach to data and its use for protection and solutions to POC.
- Provide technical advice on data-related norms, standards and guidelines in internal policies and external agreements.
- Identify opportunities within UNHCR¿s external partnerships and collaborations for improving data management services for UNHCR and for UNHCR's partners.
- Uphold and ensure the respect of data protection principles, especially the data protection by design and by default concept, in all aspects related to the processing of personal POC data and raise needs for further norm setting and development with the HQ DPO.
- Represent UNHCR in interagency negotiations on data or in interagency data coordination fora, (depending on the location of the incumbent - either at the request of the Global Data Service or at the request of business owners or other data stakeholders at global, regional or country levels).
- Represent UNHCR in humanitarian and development related interagency discussions and negotiations on data policy initiatives, including on data gathering, data responsibility and standards, in coordination with subject-matter experts and the relevant UNHCR interagency and external relations colleagues.
- Ensure in-house coherence and close cooperation between various entities focused on the collecting, analysing and sharing data regarding all POC.
- In consultation with relevant Sections in the Global Data Service, Legal Affairs Service, relevant Divisions and entities, support the negotiation of global Memoranda of Understanding, Data Sharing Agreements and other interagency agreements on data sharing, taking into account UNHCR data protection standards.
- Consolidate and disseminate operational data standards, policies, rules and guidance from the Global Data Service, along with those of subject-matter experts and other internal data stakeholders in UNHCR.
- Institutionalize external data-related commitments by communicating decisions and escalating issues of concern internally.
- In collaboration with relevant Sections in the Global Data Service, Divisions and other internal entities, support the establishment of internal system interoperability of corporate operational data systems by translating UNHCR data rules into data system requirements and by mainstreaming data requirements from corporate systems into data norms and standards guidance and tools.
- Monitor global and regional compliance with data rules and standards, including identifying policy non-compliant or redundant corporate data systems at global and regional levels.
- Contribute to fostering and maintaining new partnerships with UN, private sector, development partners, global level organizations and other actors geared towards achieving solutions for system-wide data interoperability and data system linkages.
For HQ positions only
- Facilitate and encourage collaboration of UNHCR internal headquarters-based business owners and technical data focal points with the Global Data Service, including but not limited to sector-specific data specialists and UNHCR-led Global Clusters.
- Support Regional Bureaux and the DIMAs in developing regional monitoring plans for data policy, guidance, norms and standards compliance at country level.
- Enhance UNHCR¿s global data standards and norms to maximize the possibility of compatibility with member states and development actor data practices in order to support social inclusion, POC resilience and the objectives of the Global Compact for Refugees.
- Perform other related duties as required.
Years of Experience / Degree Level
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Business Administration Information Technology Law Political Science Social Science Statistics Demography Economics Data Science Development or other relevant field
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
HCR Operational Data Management Learning Programme
UNHCR Needs Assessment eLearning
Interagency Coordination Learning Programme
Protection Information Management Training
Global Learning Programme
JIPS Profiling Coordination Training
HCR Risk Management Basics & ERM Programme
HCR Leadership for Humanitarians
HCR Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Field experience, preferably in a humanitarian context. Relevant work experience in the area of standards and policy setting, data protection and capacity development. Strong understanding of the principles and concepts of international protection and UNHCR. Team-building, managerial, planning, coordination and representation skills. Ability to explain data and related systems in accessible language for business owners and to translate business requirements to data technical teams. Experience with phases of the data management lifecycle and associated methodologies. Demonstrated data literacy, especially the ability to derive information from data and present evidence to decision-making. Ability to design and implement policies and procedures which are adapted to the data protection, standards setting and capacity development needs. Demonstrated ability for leadership in the context of partnership building and consensual decision-making. Experience working with partners, including host and donor Governments, humanitarian and development partners. Demonstrated ability to innovate and design policies, structures and systems which improve the efficiency and effectiveness of the UNHCR data processes. Ability to effectively present complex information to all levels of management. Proven ability to address multiple tasks in a courteous and service-oriented manner in demanding working conditions that often have short deadlines.
Experience in process re-engineering (process redesign, process transformation, or change management). Experience with data sharing, data management, and data analysis. Technical expertise in registration, identity or biometric management systems. Experience with UNHCR¿s corporate applications and operational data. Hands on experience with design and implementation of related operational data systems. Thorough understanding of relational data theory and other methods of data structure. Experience designing primary data collection systems. Knowledge of national and international statistical systems. Demonstrated understanding of civil registration and other national population registration systems. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations. Experience working in both cluster coordination model and refugee coordination model contexts.
*CO-Drafting and Documentation
CL-Cluster Information Management Tools, Resources and Approaches
DM-Data Collection and Analysis
DM-Data collection methodologies
DM-Data governance, quality assurance and preservation
DM-Data science methodologies
DM-Database Design & Development
DM-Development of and revision of data standards
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-Qualitative data analysis
DM-Quantitative data analysis
IT-IT Refugee Systems & Applications
MG-Country/Regional Office Representation
PG-Needs Assessment and Response Analysis
PG-Programme Management (programme cycles and reporting standards)
PR-Individual Case Management
PR-Protection-related guidelines, standards and indicators
RG-Civil Registry Systems Analysis
UN-UN/UNHCR Inter-agency Policies, Standards, Programmes, and Partnerships
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
as per the job description
Living and Working Conditions:
Copenhagen is classified as a Category H duty station with all amenities and excellent infrastructure.
Because of Denmark 's northern location in Europe, the number of daylight hours varies significantly. During winter, the sun rises at about 08:00 and sets at about 15:30, whereas in summer the sun rises at about 03:30 and sets as late as 23:00.
Denmark is located in a temperate climate zone. Average daytime temperatures range from 2 °C (35.6 °F) in January to 20 °C (68 °F) in August. The average wind speed is 7.6 m/s, which explains why Denmark is one of the world's largest exporters of wind turbines. Rainy days are likely all year round, while snowfall happens once in a while during winter.
The UN City is located at one of Copenhagen's newest harbor side developments, and is just a 30 minute walk from the city centre. We are also close to Copenhagen's ferry terminal and only minutes away from the Copenhagen 's main public transport system; with bus 26 located approximately 10 minutes away from the office and Nordhavn train station located approximately 800m from the office. Our address is, Marmorvej 51, 2100 Copenhagen˜.
No specific security conditions pertain to this post. Copenhagen is a safe environment.
Copenhagen is relatively safe, however as in any other big city you should watch out for pickpockets when using public transport, and pay attention to wallets, jewelry and purses when walking alone. Also be aware that some areas are not as safe as others.
DM-Data Frameworks, DM-Data governance, quality assurance and preservation, DM-Data transformation, DM-Development of and revision of data standards, IM-Knowledge Management, SO-Critical Thinking and problem solving
Emergency Registration - Other, Evaluation Training - Other, Global Learning Programme - Other, HCR Leadership for Humanitarians - UNHCR, HCR Management Learning Program - UNHCR, HCR Operational Data Management Learning Program - UNHCR, HCR Risk Management Basics & ERM Program - UNHCR, Interagency Coord Learning Program - Other, International Protection - Other, JIPS Profiling Coord Training - Other, Needs Assessment e-Learning - Other, Protection Information Management Training - Other
Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Policy research & development, Stakeholder management, Strategic planning & visions, Teamwork & collaboration, Technological awareness
Bi-annual Compendium 2022 Part B – November 2022
This position requires Functional Clearance