Country

India

City

New Delhi

Type

Full Time

Program (Division)

Country Programs - India

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org 

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI, in partnership with its India affiliate William J Clinton Foundation (WJCF), works in close partnership with and under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, CHAI supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization and essential medicines.

Talent is the fundamental driver of WJCF’s success in helping save lives and reduce the burden of disease. WJCF’s organizational values reflect its relentless endeavour of hiring, nurturing, empowering, and celebrating diverse and high calibre individuals who come together to work as cohesive teams. WJCF places a high premium on providing its staff with an enabling environment that encourages entrepreneurship, humility, respect, equal share of voice and fosters high impact innovation to address some of the most challenging healthcare issues. 

Project Background:

The Ayushman Bharat Digital Mission (ABDM) seeks to leverage digital technologies to make healthcare interventions affordable and accessible for Indian citizens. Under the Mission, an interoperable Information Technology ecosystem has been developed for integrating a wide array of digital health solutions availed in India. Since its national roll-out in September 2021, ABDM has developed and operationalised technology building blocks essential for enabling digital health solutions to interact with each other. With such technology in place, the Mission is now focusing on targeted engagements with specific stakeholder groups for enabling a welcome adoption of digital health technology by healthcare providers and healthcare seekers.

The idea is two-fold: a) connecting healthcare professionals from healthcare facilities (Government and Private), Standalone clinics, Laboratories, Diagnostic Centres, and others with the ABDM-enabled digital healthcare ecosystem, and b) communicating the real-world value propositions of an interoperable digital health system by highlighting stakeholder-specific benefits to ensure sustainable adoption of digital best practices in health. WJCF supports the National Health Authority (NHA), an autonomous government body that is tasked with the implementation of ABDM, to strengthen the roll-out and scale-up this transformative digital health initiative.

Role Overview:

WJCF is looking for an Analyst, ABDM who can work as part of the team housed at the National Health Authority and steer WJCF's support towards the implementation of the Ayushman Bharat Digital Mission (ABDM). WJCF seeks a highly motivated and entrepreneurial individual willing to leverage the opportunity for shaping the future of digital health policy and practice in India. This includes supporting in the execution of program strategy, meaningfully engaging with stakeholders to better understand their challenges and motivations, and facilitating collaborations with identified target groups requiring immediate handholding. The Analyst will drive programmatic support as per requirements and under the guidance of WJCF and NHA leadership. The ideal candidate must be able to function independently, be comfortable working with cross-functional teams, be flexible, and have a strong commitment to excellence. We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

An ideal candidate would be able to support the sunrise to sunset execution for driving the adoption of ABDM-enabled solutions in India’s healthcare ecosystem, including but not restricted to the following opportunities:

• Opportunity to interact with and to drive interest among target groups such as healthcare professionals, health insurance players, and cutting-edge health technology start-ups, among others, to promote sustained use of ABDM-enabled digital health solutions
• Opportunity to collaborate with various ecosystem enablers such as regulatory bodies, healthcare industry associations, Government and Private health administration personnel, among others, to activate various channels for digital technology adoption in healthcare
• Opportunity to devise, own, and execute strategic pilots using various levers such as process simplification, monetary and non-monetary incentivisation, capacity building, and behaviour change communication for motivating early adopters of digital health technology in India.
• Opportunity for cross-functional learning and collaboration with leading development partners and funders from across India and the world to shape the trajectory of digital health technology adoption in India

• Contribute as a part of a cross-functional team at the NHA towards expeditious adoption of ABDM by supporting program-level/individual goals
• Conduct analysis to identify bottlenecks and assist with implementation of process efficiency interventions to expedite the adoption of ABDM among identified target groups
• Support the team housed at NHA with stakeholder interactions for understanding their pain-points while adopting digital health solutions and handholding them towards overcoming such pain-points
• Support in preparation of collaterals such as presentations, policy benefit briefs, etc. to be pitched to targeted stakeholders for communicating the benefits of adopting ABDM-enabled digital health solutions
• Support the team housed at NHA with data preparation, analysis, and presentations
• Support coordination and knowledge sharing on key reforms between the centre and state governments on a continuous basis
• Facilitate key meetings/events such as trainings, state coordination meetings, Technology and Change Management workshops, etc.
• Perform other responsibilities as requested by WJCF/NHA leadership

• Bachelor's degree in management, economics, engineering, computer science, statistics, operations research, economics, public health, or allied areas
• 1-3 years of relevant work experience in a public or private sector enterprise
• Proven expertise in a demanding results-driven environment, in the public and/or private sector
• Proven experience in in Management Consulting, Public Health, Data Analytics, Public Policy/Administration, or allied areas
• Ability to navigate complex government processes and influence decision-making in a professional and collaborative manner
• Demonstrated ability to work independently on complex projects and solve challenging problems with limited structural or operational support
• Demonstrated ability to multi-task, be effective in high-pressure situations, and adapt to fast-paced and changing environments
• Effective team player with a strong commitment to excellence
• Excellent organizational and problem-solving skills
• Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills
• Willingness to travel to states if required and for extended periods (~20% travel)
• Fluency in English. Fluency in Hindi and additional Indian language is an advantage

Preferred Qualifications:

• Experience of working with large scale e-governance/digital health interventions of central / state governments in India
• Significant government stakeholder management experience shall be a strong positive
• Experience in behaviour change communication/technology adoption pieces shall be a strong positive
• Exposure in health informatics, digital health, or health-tech

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