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Roster for Human Resources Associate


  • Organization: WHO - World Health Organization
  • Location: Istanbul
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: Closed

Please note this vacancy may be used to fill a number of positions at same grade FOR WHO/EUROPE DIVISION OF BUSINESS OPERATIONS, in Istanbul, Türkiye

Information on appointment types, staff categories, remuneration and benefits can be found here:


The objective of the Division of Business Operations (BOS) is to support the work of the WHO Regional Office for Europe (WHO/Europe) through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets, conference support, travel and transport, and staff wellness and well-being. As an enabling function, the division enhances the productivity of the health technical programmes and country offices while at the same time overseeing accountability, transparency and compliance with WHO administrative rules and regulations. The BOS division strives to strengthen the capacity of WHO/Europe to react in an agile way to external and internal changes. The division projects are designed to increase productivity, ensure financial sustainability of the region’s structures, reinforce a client-oriented culture, strengthen country office capacities, and drive strategic initiatives to enhance staff motivation and well-being.

Description of Duties:

As a member of the Human Resources Talent Management Team, the Associate will perform duties under the supervision of a Human Resources Officer.

1. Recruitment:

• Reviews requests for recruitment, researches and prepares relevant background documentation, provides first recommendation to supervisor for decisions, and processes the necessary actions in the online recruitment tool.

•Screens applications for relevant minimum qualifications, secures all documentation required, arranges and follows-up on each stage of the selection process.

• Participates in selection panels for GS and Professional up to P2, organizes interviews and supports in coordination of its process, assists in drafting of interview questions and the final selection report.

• Ensures compliance with the usage of standardized post descriptions and escalating on any deviation.

• Conduct first level analysis and review of requests for hiring of consultants and interns to ensure completeness and compliance of submissions with HR policies and escalate as needed.

2. Contract management support:

• Briefs and advises personnel at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures, from recruitment to separation.

• Monitors contract extensions, probationary periods, separations and the timely initiation of all HR actions in compliance with WHO rules and regulations

3. HR Services and Entitlements

• Responds to queries on performance management policy and tool. Monitors compliance and timely completion of performance reports.

• Initiates correspondence and drafts recommendations related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.). Initiates GSM transactions following consultation with the manager and Human Resources Officer (HRO).

• Liaises with WHO Service Centre on contract administration, entitlements and payroll.

• Initiates requests for advertisement and hiring and ensuring that the associated actions in GSM are initiated and the internal process is followed

• Assists staff and managers regarding employee and management self-service functions in the Global Management System (GSM).

• Monitors leave and absence in close consultation with the designated leave administrators within the programme.

4. Data monitoring and HR Reporting

• In close consultation with the HRO, supports the programme HR planning and implementation by providing updated reports and statistics of the workforce and status of vacant positions, updating these reports regularly.

• Supports restructuring/re-profiling and other review exercises by providing analysis, reports, data and organigrams as needed.

• Prepare regular HR reports and statistics as needed.

Performs other duties as requested by the HR Officer.



Essential: Completion of secondary school or equivalent.

Desirable: University degree in human resources, administration, or related area



At least 8 years of work experience in administrative/HR related work, with considerable exposure to HR practices, rules and policies in an organizational context


Demonstrated experience in an international environment or institution.

Relevant experience with(in) WHO or in the United Nations.

Training in human resources, online recruitment tools and/or employment relations

Use of Language skills:

Required: Advanced knowledge of English

Desirable: Working knowledge of Türkish, and/or another WHO/Europe working language (French, Russian, German)


Management of large databases and reporting, strong client relations focus, presentation skills, writing skills, organizational planning skills and diplomatic skills. Ability to identify and manage one’s own emotions, as well as helping others to do the same.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Knowing and Managing yourself


United States Dollars 19,611 as starting annual net base salary exempt from local income tax (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave. For more information on the applicable salary scale for Türkiye:


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
  • Applications from women are particularly encouraged.
This vacancy is now closed.
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