MANAGER, US PROGRAMS – HEALTHCARE ACCESS
United States of America
- Organization: IMC - International Medical Corps
- Location: United States of America
- Grade: Level not specified - Level not specified
- Public Health and Health Service
- Development Cooperation and Sustainable Development Goals
- Managerial positions
- Closing Date: Closed
JOB SUMMARY: The Program Manager will support the development of a longer-term program strategy, while directly overseeing the implementation of all activities within the assigned portfolio of Healthcare Access programming. Responsibilities will include the day-to-day administration of all assigned projects, with a primary focus on Los Angeles County and to a lesser extent, California. S/he will effectively coordinate between all relevant internal departments, including grants and contracts management, technical unit, supply chain and logistics, resource development, human resources, and communications. S/he will be the primary relationship manager for strategic partnerships, sub-awardees/contractors, and key stakeholders within Los Angeles, as well as other targeted program locations. The Program Manager will work collaboratively with the U.S. Program division to ensure all projects and programming are aligned with the team’s strategy and vision. S/he will supervise, mentor and coach assigned Program Officers, interns, volunteers, or other staff supporting projects directly and/or indirectly. S/he will work closely with US Program team members to identify and pursue new funding opportunities that support the growth of the Healthcare Access portfolio of programming in California and across the U.S.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
MAIN TASKS AND RESPONSIBILITIES
• Manage and provide day-to-day oversight to all projects in assigned portfolio of programming, including the development of the projects’ work plans, ensuring that the projects’ objectives, deliverables and compliance requirements are met, and the budgets adhered to.
• Supervise project staff to ensure timely and quality program implementation, including collaborating closely with the Medical/Health Technical Advisor to jointly supervise medical staff.
• Work closely with Training Specialists and key project partners to collaborate on development and implementation of health-related training provided within the scopes of projects within the portfolio.
• Manage the development and implementation of sound MEAL strategies, processes, data collection and management, and reporting to ensure that all projects' data is captured and reported appropriately, in line with US HIPAA and privacy standards; analyze project performance in order to inform programming decisions.
• Manage grant reporting in line with donor requirements, including providing administrative oversight of partner sub-awards and sub-contracts, to ensure timely and quality completion of deliverables and reporting requirements.
• Collaborate with supply chain and logistics to ensure projects’ needs are supported, follow procurement plan, and logistical or administrative functions are well coordinated.
• Conduct regular site visits to project implementation locations and targeted communities served to represent International Medical Corps well within the field of service providers, as well as with project partners, community leaders, and beneficiaries.
• Develop and manage relationships with key stakeholders within the field of health and social service provision across Los Angeles and surrounding areas; actively participate in relevant working groups and coordination meetings, as well as with non-profit, private, and public sectors.
• Maintain a landscape analysis of partners and donors with an initial focus on supporting unhoused and unsheltered populations, and improved access to healthcare programming; identify, inform, and support International Medical Corps’ pursuits of new business development and partnership development initiatives that will grow and advance the portfolio of programming.
• Develop and manage International Medical Corps’ strategy to partner with the state of California for additional scopes of work.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
• Typically, a Bachelor's degree in related area. Master’s degree in Public Health, Social Work, or related field desirable. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 7+ year of relevant experience working to support public health, social services, or community development programming.
• Experience managing healthcare access programming focused, preferably targeting vulnerable or underserved communities.
• Demonstrated, significant experience working with unhoused and unsheltered populations in Los Angeles; familiarity with Los Angeles healthcare priorities strongly preferred.
• Experience implementing projects in a managerial role, including at least 5 years of experience managing, building, leading, and developing a team of staff.
• Experience implementing projects funded by both private and public/institutional donors.
• Experience with project and financial management in a multi-partner or multi-agency consortia.
• Demonstrated experience of developing and managing relationships with key stakeholders, coordination mechanisms and working groups, donors, and implementing partners.
• Familiarity with U.S. patient privacy practices and compliance.
• Knowledge of project cycle management, including experience designing, monitoring, and reporting against measurement frameworks.
• Strong program development and proposal writing skills.
• Knowledge and experience with California local and state institutional donors required; experience collaborating with a range of private sector donors also preferred.
• Strong analytical skills to determine overall grant performance.
• Good interpersonal and communication skills including diplomacy, negotiation, and coaching/mentoring.
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Experience, flexibility, and desire to work in a fast-paced environment on an evolving and growing team.
• Fluency in English required; fluency in Spanish strongly preferred.
SALARY RANGE: Mid $80's to Mid $90s
Additional Technical or Language Requirements
Must be Bilingual for Spanish /English
MISCONDUCT DISCLOSURE SCHEME
All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
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