VAC-9238 Patient Evacuation Coordinator

• This position is in the Patient Evacuation Coordination Cell (PECC), a unit under the medical services section of our client.

• The selected candidate will be based in Mission Head Quarters (MHQ) in Bamako.

Within delegated authority & under the overall supervision of the Chief Medical Officer & the direct supervision of Head of PECC unit, the Patient Evacuation Coordinator (PEC) will be responsible for the following duties:

• Assist in making administrative & logistical arrangements for medical evacuations & repatriations.

• Assist with the daily implementation of the mission’s medical evacuation requirements.

• Compile confidential medical reports based on patients records & other available information.

• Maintain the database of Casualty & Medical Evacuations (CASEVAC / MEDEVAC) & records clinical & statistical data in Earthmed portal or any other medical information management system.

• Assist in providing training related to CASEVAC & MEDEVAC processes.

• Support the Emergency Medical Response (EMR) by responding to emergency calls & assisting in providing adequate & appropriate care, ensures effective liaison between patient & private or treating doctors, nurses, paramedics, family members & colleagues, analyse & document case findings.

• Coordinate & support emergency response duties including night coverage & over the weekends.

• Performs other related duties as required by the UN.

Results expected:

• Smooth operation (administration & logistics) of the PECC.

This role works under the delegated authority & under the overall supervision of the Chief Medical Officer & the direct supervision of Head of PECC unit.

• University Degree (B.S. or equivalent) in Emergency Medicine or Nursing (national registration & license are required).

• At least 5 years of experience in nursing or medical field.

• English & French are the working languages of the United Nations (UN) Secretariat. For the post advertised, fluency in oral & written English is required. Knowledge of French language is an advantage.

• Field experience in a resource scarce environment is desired.

• Flight medicine (aero medical evacuation) or coordination of patient evacuation is desired.

• Good communication & analytical skills.

• Nurse or Paramedic with 5 years of experience in an emergency setting

• ACLS or equivalent emergency medical training course.

• Knowledge of modern medical information technology, know-how of excel, database and PBI computer skills.

• Shows pride in work & in achievements, demonstrates professional competence & mastery of subject matter, is conscientious & efficient in meeting commitments, observing deadlines & achieving results, is motivated by professional rather than personal concerns, shows persistence when faced with difficult problems or challenges, remains calm in stressful situations. Takes responsibility for incorporating gender perspectives & ensuring the equal participation of women & men in all areas of work.

• Speaks & writes clearly & effectively, listens to others, correctly interprets messages from others & responds appropriately, asks questions to clarify & exhibits interest in having 2 way communication, tailors language, tone, style & format to match audience, demonstrates openness in sharing information & keeping people informed.

• Works collaboratively with colleagues to achieve organizational goals.

• Solicits input by genuinely valuing others’ ideas & expertise; is willing to learn from others, places team agenda before personal agenda; supports & acts in accordance with final group decision, even when such decisions may not entirely reflect own position, shares credit for team accomplishments & accepts joint responsibility for team shortcomings.

• Develops clear goals that are consistent with agreed strategies, identifies priority activities & assignments, adjusts priorities as required, allocates appropriate amount of time & resources for completing work, foresees risks & allows for contingencies when planning, monitors & adjusts plans & actions as necessary, uses time efficiently.

• Takes ownership of all responsibilities & honours commitments.

• Delivers outputs for which one has responsibility within prescribed time, cost & quality standards, operates in compliance with organizational regulations & rules.

• Provides oversight & takes responsibility for delegated assignments.

• Takes personal responsibility for his / her own shortcomings & those of the work unit, where applicable.

• Considers all those to whom services are provided to be “clients” & seeks to see things from clients’ point of view.

• Establishes & maintains productive partnerships with clients by gaining their trust & respect.

• Identifies clients’ needs & matches them to appropriate solutions.

• Monitors ongoing developments inside & outside the clients’ environment to keep informed & anticipate problems.

• Keeps clients informed of progress or setbacks in projects.

• Meets timeline for delivery of products or services to client.

• Keeps abreast of new developments in own occupation / profession, actively seeks to develop oneself professionally & personally.

• Contributes to the learning of colleagues & subordinates.

• Shows willingness to learn from others, seeks feedback to learn & improve.

• Keeps abreast of available technology.

• Understands applicability & limitation of technology to the work of the office, actively seeks to apply technology to appropriate tasks, shows willingness to learn new technology.

Work implies frequent interaction with the following:

• UN staff across the organization.

• Military, police & security personnel.

• Physicians & Nurses outside the UN.

• Delegates & INGO representatives.

• Visitors & Malian citizens.

Qualified female candidates are encouarged to apply for this role.