Data Management Associate (ODM)

Hardship Level (not applicable for home-based)

E (most hardship)Non Family with Residential LocationUNOPS LICA62023-02-15-08:00March 2, 20231. General Background
UNHCR Sub-Office Kakuma covers the Kakuma refugee camp and Kalobeyei integrated settlement. The Kakuma refugee camp has been in existence for some 30 years and currently accommodates significant protracted refugee populations with continued influx from mainly South Sudan, Somali, Democratic Republic of the Congo, and Burundi. The Kakuma camp and Kalobeyei settlement host some 250,000 refugees and asylum seekers originating from 22 different countries.

In line with the GCR and the MYMP Strategy, Kakuma operation focuses its strategy on further expanding the protection of refugees and promoting solutions. In close collaboration with the government, UN Agencies including the WB/IFC and NGOs, the operation in Kakuma developed a major initiative - Kalobeyei Integrated Socio-Economic Plan (KISEDP), which represents the main vehicle for operationalizing GCR in Kenya. Priority is given to securing efficient and effective levels of core life-saving activities, expanding risk management and levels of accountability, enhancing protection response and most notably adopting an area-based development approach for refugees and host communities, strengthening capacity of national service providers, promoting access to sustainable livelihoods and education programmes, implementing efficient targeting mechanisms shifting from blanket to targeted assistance, and expanding the community-based engagement strategy.

The Data Management Associate is a member of the DIMA unit and will report to the Associate Data Management Officer (NOA), with overall supervision of the Senior Protection Officer (P4). S/he will work along with other Information and Data Management staff to ensure that multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding, and advocacy efforts. UNHCR Kakuma has deployed PRIMES tools (proGres v4, BIMS, Rapp for offline registration, GDT, CashAssist) for Government, UNHCR and Partners activities. UNHCR continues to provide both functional and technical support in the use of the core PRIMES tools, other operational tools support and development. The candidate should have technical knowledge and skills in database management with SQL. Technical skills with kobo ODK, C#, Python, R, power bi and understanding of data protection policies are desirable which will be added advantage.

2. Purpose and Scope of Assignment
Under the direct supervision of the Assistant Operations Data Management Officer, and overall supervision of the Senior Protection Officer, the Data Management Associate will:

- Manage the use, maintenance and technical support of databases used in the operation, including planning and overseeing data collection, input and verifications, production of standard and ad hoc reports.
- Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
- Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management.
- May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS.
- Archive and backup database systems; ensure security of databases; perform database administrator functions.
- Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly.
- Ensure that the clients' databases are up to date by identifying and keeping what is relevant and accurate in an accessible manner.
- Support registration activities including proGres technical support and on-site assistance.
- Support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues.
- Develop forms and tools for data collection and analysis.
- Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
- Have access to relevant data and records.
- Perform other related duties as required.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
- Build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
- UNHCR’s policies, standards and procedures are constantly and coherently applied.
- UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
- Persons of concern have fair and transparent access to registration procedures.

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)

- Completion of Secondary School with post-secondary training/certificate in social sciences, statistics, mathematics, information technology, or related fields.
- Minimum 1 years of relevant professional job experience.
- Good computer skills, particularly in data management.
- Excellent knowledge of English and the local language.
b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)
- Prior experience in working with UNHCR, Government and partners.
- Proven communication skills, both oral and written, proven capacity building skills, and demonstrated knowledge of community communication and engagement approaches are required.
- Successful participation in the Operational Data management Learning Programme.
- Experience in working with UNHCR proGres software.
- Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server
- Ability to formulate Data Management related technical requirements and Operating Procedures.
- Experience in working with AIM, Freshdesk, Kobo, KASI
- Previous experience with UNHCR would be an asset.
- Knowledge of another relevant UN language

Standard Job Description

Data Management Associate Organizational Setting and Work Relationships The Data Management Associate is normally supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor. S/he may directly supervise some support staff. Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Manage the use, maintenance and technical support of databases used in the Operation, including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports. - Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management. - Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management. - May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS. - Archive and backup database systems; ensure security of databases; perform database administrator functions. - Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly. - Ensure that the clients' databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner. - May be required to support registration activities including ProGres technical support and on-site assistance. - May be required to support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues. - Develop forms and tools for data collection and analysis. - Have access to relevant data and records. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Information Technology Data Management (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Not specified. Functional Skills DM-Database Management PG-UNHCR's Programmes DM-ArcGIS (Geographic Information System) TR-Training - Virtual and face to face IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

Desired Languages

English

,

Additional Qualifications

Skills

Education

High School

Certifications

Data Management - Other, Information Technology - Other

Other information

This position doesn't require a functional clearance

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