General Protection Officer

Duty station: Kharkiv Oblast

Key working relationships:
Position Reports to: Sn PRoL Manager, Ukraine
Position directly supervises: Community Mobilizers, Case Workers
Internal collaborations within IRC: WPE, CP, ERD
External collaborations to IRC: Protection and information services actors, organizations and agencies

Job Overview/Summary:
After almost a year of conflict, the operating environment in Ukraine is characterized by a protracted complex emergency and overlapping acute emergencies linked to armed conflict, displacement, restricted access to essential services, food insecurity, and extreme weather conditions. The IRC’s programs respond to both chronic and acute emergency needs.
As part of an effort to swiftly respond to Ukraine’s changing context, IRC Ukraine is planning to establish multisectoral Rapid Response Teams, able to deliver a variety of technical programs (NFI, cash, health and protection) in a mobile, efficient manner to reach people affected by the conflict as soon as possible.

The General Protection Officer oversees all IRC Protection activities in the area of responsibility, namely: protection and context monitoring and analysis, provision of Responsive Information Services activities and protection information on rights and entitlements, conducts on-site spot needs assessments as well as guides and shapes provision of IPA. The General Protection Officer will serve as key person to implement protection monitoring along the displacement routes and provide evidence base to inform needs of affected population for program adjustment and advocacy. This position requires extensive travel within the Oblast.

Specifically, the Sr Protection monitoring will be responsible for:

Programme implementation
1. Oversee all the protection and context monitoring and analysis:
- Continually identify areas of displacement, high needs and emerging protection risks, through protection monitoring approach, feeding into protection analysis and contextual background tools/briefs
- Conduct stakeholder analysis: continually review existing actor mapping with a view to establish/strengthen partnerships focused on the delivery of general protection services
- Ensure that data collection for protection monitoring is complete and meet data quality requirement
- Support the Sn PRoL Manager in data analysis and Protection Monitoring reports and other reporting mechanisms

2. Ensure constant update of the service map and referral tracker:
- Ensure continuous update of the service mapping
- Ensure referrals are made in a safe way and according to the SOPs, and ensure referrals made are followed-up and that the referral tracker is updated.
- Ensure provision of responsive information is complementary to the Rapid Protection Assessment and/or protection monitoring activities.

3. Oversee the Responsive Information Services activities:
- Support community mobilizers in information provision, and in data collection about information needs through the two-way communication tool;
- Continuously gather information content that is useful for displaced and war affected communities, based on feedback from the community mobilizers;

4. Assess needs in centers / shelters and hubs
- Continuously look for information about collective centers, transit centers, shelters and volunteer hubs that host and/or provide assistance IDPs and war affected communities in the area of responsibility, and update the tracker online.
- Constantly look for contacts within authorities and key humanitarian stakeholders and update the contact trackers
- Make weekly movement plans for centers and shelters’ assessments, and protection monitoring activities, and share with the PRoL manager and fleet manager.

Requirements:
Language: Bilingual in Ukrainian and Russian and good verbal and writing skills in English
Degree in Social Science, Humanitarian Work, Social Work, Human Rights or elated field is desirable
Previous experience protection assessments and data collection is desirable
Experience facilitating group activities, trainings and workshops and mentoring others
Excellent communication skills
Demonstrated understanding of and ability to maintain confidentiality and respect for clients/beneficiaries
Positive and professional attitude, including ability to lead and work well in a team setting
High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Computer literate, including Microsoft Word and Excel