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CBI Associate, LICA-6

San José

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: San José
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Cash-Based Interventions
    • Public, Private Partnership
  • Closing Date:

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

March 18, 2023

Terms of Reference

Desired Candidate Profile:

Candidates must be legally present in Costa Rica at the time of application, recruitment and hire.

Only candidates holding a legally residency a in Costa Rica will be considered eligible.

Candidates could have to complete Written Test and Interview

Covid-19 Vaccination and related Safety Measures:

UNHCR has a responsibility to prevent and curb the spread of COVID-19 as part of its accountability to its workforce and the communities it works in and serves. Whilst other measures (such as hand hygiene, physical distancing, ventilation and wearing masks) remain crucial, being vaccinated against COVID-19 plays a key role in protecting oneself, families, colleagues, and the community including persons of concerns and has been proven to significantly reduce risks of serious illness and death from COVID-19. Therefore, in alignment with other UN agencies and based on the advice of the UN Medical Directors network, UNHCR strongly urges all colleagues to get vaccinated as soon as possible to protect themselves and others.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration, unless the candidate is based in a location with documented lack of access to COVID-19 vaccines.

Therefore, the people recommended for the position must provide proof of vaccination or the medical recommendation that justifies non-vaccination.

The candidate has experience in case management and coordination with public institutions.
Has the qualifications to monitor inconsistencies and possible fraud cases and manage the complaints and feedback mechanism.


Standard Job Description

CBI Associate Organizational Setting and Work Relationships The CBI (Cash-Based Interventions) Associate is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor and may directly supervise some support staff. Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Manage the use, maintenance and technical support of databases used in the cash-based interventions. - Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management. - Prepare and administer accurate lists of beneficiaries for the regular assistance through bank ATM/IRIS system in line with the procedures established by the office. - Assist in developing and administering UNHCR Regular CBI database. - Assist in the monthly reconciliation and refund process for the cash assistance project. - Assist in preparing detailed reports and breakdown of the cash assistance provided to the refugees. - Cross-check databases to ensure that all beneficiaries are active cases. - Keep cash lists updated and free of duplications and ensure delivery of cash assistance to beneficiaries in a timely manner. - Maintain relationships with partners to facilitate the flow of information between databases, - Assist with the training of internal staff and partners on how to use the database, - Execute best practice in data protection standards and help to positively influence others, - Troubleshoot issues with the database and work with internal teams to provide technical fixes, - Inform and act on the reports and messages that are received from various units on different vulnerable cases in respect to financial assistance. - Support in the co-ordination with different partners and focal points on lists of beneficiaries reflecting situation of cash assistance. - Undertake missions and field visits to bank service provider to monitor the cash project. - Represent UNHCR at the cash-assistance related meetings. - Liaise with internal stakeholders and partners. - Develop improvements to the database and related workflows. - Direct incidents and problems to the supervisor when they cannot be resolved at their level. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Information Technology, Database Management, Computer Science (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Previous data management experience, preferable in CBI context. Excellent knowledge of computer software and database applications. Experience in Microsoft SQL Server (2005 or later). Desirable Knowledge of UNHCR programmes and activities. Experience in cash-based interventions, particularly in a refugee response context. Working experience in C# and Working experience with statistical software such as R, Python, Stata etc. Functional Skills IT-Computer Literacy DM-Database Management EC-Statistical and modelling software IT-Microsoft Server Technology CB-Cash-based Programming/Managing/Planning (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages




Desired Languages


Additional Qualifications




Computer Science - Other, Data Management - Other, Information Technology - Other

Work Experience

Other information

-Fluency in English and local language.
-Experience in case management

Desired:Completion of UNHCR learning programmes or specific training relevant to functions of the position.This position doesn't require a functional clearance
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.