Job ID

2023-4984

Location

US-MD-Baltimore

Category

US Based Positions

Employment Status

Full-Time

The Business Support Specialist will provide a range of general administrative and operations management support to the Chief Financial and Operating Officer, including high level, confidential and professional functions. The Business Support Specialist plays a key role in conserving the CFOO’s time and focus, and ensuring appropriate communication between the CFOO, key internal and external executives, field operations, and employees. The Business Support Specialist will also provide program management support across the department, including providing administrative and travel support to select teams, supporting departmental meetings, events and activities, managing the Unit’s financial operations, including vendor management, invoice, procurements and contracts and working closely with the CFOO to develop and manage workplans and budgets.

This is a hybrid role that is based out of our Baltimore, MD office.

Executive Support

• Provide executive support to the VP of GECO
  • Daily calendar management – Microsoft Outlook
  • Travel management – international and domestic travel schedules. Work closely with the travel agencies to schedule flights and make accommodation arrangements
  • Prepare documentation for leadership meetings

Management of Day to Day Activities

• Manages COFO staff day-to-day activities including calendar management, arranging conference calls and meetings, compiling and disseminating meeting background information and ensuring effective time management
• Establishes appointment priorities and sets up appointments as appropriate
• Reviews incoming invitations to determine importance and routing
• Reviews, analyzes and culls all of incoming material and data and summarizes the content to brief the CFOO regarding important issues or conflicts as they arise
• Requests information and actions on behalf of the CFOO and ensures that these requests are fulfilled efficiently and effectively
• Composes complex correspondence requiring understanding of Jhpiego’s mission and priorities
• Manages high level relationships with internal and external global and domestic partners
• Works closely with the travel office to arrange all local, domestic and international travel, including managing travel agendas and materials, visa requests, and keeping up-to-date with Jhpiego policies for travel and business-related activities
• Prepares expense reports for reimbursements, reconciling expenses for Sr. COFO staff
• Manages relationships with vendors and independent contractors and assist in onboarding new vendors in SAP
• Processes contracts and payments as needed for COFO related budget
• In CFOO’s absence ensures that requests for action or information are relayed to appropriate staff members
• Dealing appropriately with confidential, sensitive and proprietary information
• Locates, assembles and prepares oral and written presentation material using multiple data sources including designing and produces articles, multimedia presentations, charts, reports, invitations, announcements, etc.

General Office Management

• Performs varied administrative duties requiring knowledge of office routines and an understanding of the organization’s programs, priorities and procedures related to the work of the office
• Makes improvements in office routines and procedures to increase effectiveness and efficiency
• Maintains an efficient and effective filing system for all contact information and correspondence
• Works closely with Finance Administrators to manage the departmental budget
• Coordinates a variety of mailings, meetings and special events..

• BA with 5+ years' experience providing administrative support at the executive level and for departments
• Highly motivated, energetic, independent self-starter with strong service orientation
• Demonstrated ability to be proactive and work with little direction
• Highly organized with keen attention to detail and ability to prioritize multiple responsibilities
• Ability to interact with staff in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
• Strong oral and written communication skills
• Proficiency in MS Office with particular expertise in the use of MS Teams, databases/spreadsheets and presentation software
• Proficient in using Microsoft outlook and scheduling software
• Ability to use technology to create administrative efficiencies and an interest in staying technically current and mastering new software or on-line systems
• Familiarity with program management software and budgeting systems
• High level of confidentiality
• Ability to travel up to 5% of the time domestically and internationally

The salary range for this role is expected to be: $55,470 - $73,960.

Total Rewards:

The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

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