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Director, Compliance, Labour & Employment, and Incident Management


  • Organization: Mastercard Foundation
  • Location: Accra
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Legal - Broad
    • Labour Market Policy
    • Emergency Aid and Response
    • Ombudsman and Ethics
    • Managerial positions
  • Closing Date: Closed


Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.


We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. Our role at the Mastercard Foundation is to be a catalyst. Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.

The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment.  Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work.

We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.


The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 30,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.

As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities.

The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced.

If you are an experienced Legal and Compliance professional looking to increase your impact, read on!


Reporting to the General Counsel, the Director will lead the Foundation’s global legal, compliance and labor & employment law activities. S/he will be responsible for designing, upgrading, and implementing an end-to-end legal compliance program, providing on-going monitoring on the extent to which the Foundation and its partners have fully and effectively implemented its compliance, ethics and integrity related requirements. S/he will also have responsibility for delivery of labor and employment law support and the design and updating of global and locally compliant L&E processes and policies across the Foundation.  The incumbent will be accountable for the following elements in the compliance program:

  • Global Ethics Policy Ownership
  • Giving Voice to Values Ownership
  • Safeguarding
  • Partner vetting + monitoring
  • Incident response and Investigation
  • Data Privacy
  • Guidelines, processes, and controls

The successful candidate will be based in any of our listed offices in Africa (Rwanda, Ethiopia, Uganda, Kenya, Senegal, Ghana and Nigeria).


  • Lead the creation of integrated based compliance vision and framework to build organizational capacity in support of the Foundation’s programming activities to ensure the Foundations assets are being optimally deployed and to protect its reputation as a leader in integrity and ethics.
  • Mitigate ethics and compliance risks facing the Foundation and lead efforts promote ethical values.
  • Provide regular reports to the Audit Committee of the and the extent to which the Foundation’s activities have complied with compliance related policies and requirements.
  • Lead and/or collaborate with stakeholders to support the development, implementation and continuous improvement of tools for embedding a compliance framework for programming (e.g., safeguarding, partner due diligence, whistle blower management, incident management and investigation)
  • capacity-building, communication strategies and trainings programs for Governance Officials, employees and external stakeholders); and Create Compliance solutions that address emerging and future needs of the Foundation on areas including:
    • Due diligence, contractual structures and other partner risk mitigation strategies.
    • Promotion, adherence and monitoring frameworks for Safeguarding across the Foundation’s programs
  • Lead the development of systems and processes that support efficient and effective management of all regulatory compliance for the Foundation e.g. Whistler Blower Program
  • Develop and revise annual compliance plans that uniquely address the compliance needs of the foundation
  • Lead and implement compliance capability building and introduce engaging and impactful learning solutions/experiences that enhance employee compliance capabilities
  • Lead the design and delivery of the Foundation’s compliance framework that enables the achievement of organizational goals
  • Work with Foundation partner organizations to strengthen their compliance and monitoring capabilities
  • Collaborate with the Director, Enterprise Risk Management in the identification, assessment and mitigation of compliance and ethical enterprise risks.


  • University Degree and/or Graduate Degree (Masters/PhD), preferably in Law, Accounting or a related field.
  • 10+ years of progressive experience in Compliance, including anti-terrorist financing and anti-money laundering, anti-corruption, anti-bribery, and privacy and data security, within various African jurisdictions.
  • Experience in developing and delivering a broad range of learning experiences including experience with e-Learning Platforms.
  • Experience working in a start-up or ‘build’ environment.
  • Proven ability to effectively influence, build relationships and leverage the formal and informal organizational structure.
  • Ability to challenge appropriately and voice alternative perspectives and viewpoints.
  • Flexible, adaptable and able to execute a range of job duties and changing priorities.
  • Possess excellent verbal, written and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity with different cultures and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.

Deadline for Applications is March 31, 2023.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit
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This vacancy is now closed.
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