Head, GCI and Network Operations Unit (P-4)
- Organization: CTBTO - Comprehensive Nuclear Test Ban Treaty
- Location: Vienna
- Grade: Mid level - P-4, International Professional - Internationally recruited position
- Operations and Administrations
- Managerial positions
- Closing Date: Closed
|Division:||International Data Centre Division|
|Unit:||GCI and Network Operations Unit|
|Type of Appointment:||Fixed Term Appointment|
|Date of Issuance:||19/04/2023|
|Deadline for Applications:|| |
|Reporting Date:||As soon as possible|
Please note that all candidates should adhere to CTBTO Values of Integrity, Professionalism and Respect for Diversity.
Qualified female applicants and persons with disabilities are encouraged to apply.
A roster of suitable candidates may be established for similar positions at the same level as a result of this selection process for a period of two (2) years.
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization with its headquarters in Vienna, Austria is the international organization setting up the global verification system foreseen under the Comprehensive Nuclear-Test-Ban Treaty (CTBT), which is the treaty banning any nuclear-weapon-test explosion or any other nuclear explosion. The Treaty provides for a global verification regime, including a network of 337 stations worldwide, a communications system, an international data centre and on-site inspections to monitor compliance.
This position is located in the GCI and Network Operations Unit, Operations Section, International Data Centre Division (IDC).
Under the supervision of the Chief, Operations Section, to:
Duties and Responsibilities
- Oversee the implementation and activities related to operations of the Global Communications Infrastructure (GCI);
- Ensure the provision of support for the internal computer networks of the PTS Headquarters;
- Lead a team responsible for monitoring and troubleshooting issues related to the GCI and networks, providing technical expertise and support for GCI and network operations systems and related services;
- Support the Chief in implementing the activities of Operations Section related to the provision of GCI and networks operations;
- Lead or participate in projects on improvements of the PTS Operations and the CTBTO Operations Centre (COPC); develop procedures to support operations of newly implemented technologies;
- Prepare terms of reference for contracts to support smooth operations, conduct technical evaluations of received proposals;
- Contribute to the development of Operations Section business plans as they relate to the PTS operations and support the Chief in preparing the annual budget for the Unit as part of the Section’s budget;
- Interact and coordinate with the other sections and units - frequently on the cross-divisional level - in order to ensure smooth implementation of operations functions;
- Perform other duties as assigned.
- Advanced university degree in computer science or a related field, with an emphasis on satellite communications, networking and network communications protocols and equipment.
Work Experience and Qualifications
- At least seven (7) years relevant work experience at least two (2) of which should have been in the management of staff, preferably in an international environment or one that embraces cultural diversity;
- Experience in managing both wide area and local network communications systems, satellite communications.
- Proven diagnostic skills for a wide variety of computer applications including TCP/IP communications systems;
- Proven experience in contract and vendor management for outsourced services, preferably involved in managing large volume contracts;
- Demonstrated capability in managing and supervising teams in a multicultural environment;
- Internationally recognized certifications related to the field of work are an asset.
- Excellent written and oral communication skills in English are essential.
- Knowledge of other official CTBTO languages (Arabic, Chinese, French, Russian and Spanish) is desirable.
- Professionalism - Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
- Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from other and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed;
- Planning and organizing - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary;
- Team work - Works collaboratively with colleagues to achieve organisational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; builds consensus for task purpose and direction with team members; supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings;
- Accountability - Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable;
- Creativity - Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches;
- Client orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive relationships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress and setbacks in projects; meets timeline for delivery of products or services to clients;
- Commitment to continuous learning - Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve;
- Technological Awareness - Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks, shows willingness to learn new technology.
- Leadership - Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands.
- Vision - Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
- Empowering Others - Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members’ input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.
- Building Trust - Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidence in colleagues, staff members and clients; gives proper credit to others; follows through on agreed upon actions; treats sensitive and confidential information appropriately.
- Managing Performance - Delegates appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
- Judgment/Decision Making - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
CTBTO offers an attractive compensation and benefits package in accordance with the policies of the International Civil Service Commission. For more information on UN salaries, allowances and benefits, see link: http://www.un.org/Depts/OHRM/salaries_allowances/salary.htm). The salary offered may be subject to deductions to the United Nations Joint Staff Pension Fund and/or Health Insurance Scheme.
- All applications must be submitted through the CTBTO e-Recruitment system before the deadline stated in the vacancy announcement.
- Incomplete applications and submission of employment history in formats other than the CTBTO Employment Information Form will not be considered
- The CTBTO Preparatory Commission retains the discretion not to make any appointment to this vacancy; to make an appointment at a lower grade in particular if the candidate has less than the qualifications required; to make an appointment with a modified job description, or to offer a contract term for a shorter duration than indicated in the vacancy announcement.
- Please note that the CTBTO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list.
- The CTBTO reserves the right to undertake correspondence only with shortlisted candidates.
- Candidates under serious consideration for selection will be subject to a reference-checking process.
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