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Network Administrator, GMS/AIDC (Automatic Identification and Data Capture)


  • Organization: UPU - Universal Postal Union
  • Location: Bern
  • Grade: Junior level - P-2, International Professional - Internationally recruited position
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
  • Closing Date: Closed
Vacancy Announcement No: UPU/23/P2/FT-NC/405
Title: Network Administrator, GMS/AIDC (Automatic Identification and Data Capture)
Grade: P2
Type of contract: Fixed-term (Non-Core) Appointment
Duration:  12 months
Publication Date: 2 May 2023
Application Deadline: 11 June 2023
(40 day(s) until closing deadline)
Currently accepting applications
Organizational Unit: Postal Operations Directorate (DOP )
Duty Station:  Bern Switzerland
Scheduled date for taking up appointment:  1 August 2023
Organizational Context:
With its 192 member countries, the Universal Postal Union (UPU), a specialized agency of the United Nations, is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date products and services.
Main duties:
Participates in and provides technical supports in the definition of optimal design and functionality of software technology platforms.

Ensures that the organization retains the technological knowledge of the software platforms to guarantee service and independence from contractors.

Operates and maintains the IT Network infrastructure: core, distribution, interconnection links, wifi and network security, ensure all ITC Network infrastructures are designed in a scalable, cost effective methodology against industry best practices including ensuring Network infrastructure is secured, redundant and available as per agreed business requirements for internal and external user communities.

1. Work related to Software
- Participates in the selection and contracting of software solutions and service providers.
- Works with team members involved in implementations and management of physical infrastructure manager in order to resolve systemic issues and to identify improvements
- Facilitates integration between different software platforms and assists in the implementation of software upgrades and troubleshooting of networking problems
- Takes part in the review, testing and implementation of desktop operating systems, security updates, software applications and overall monitoring of the end-users computing environment
- Participates in providing technical support to the Information Systems & Development Team for the integration and design of applications and maintenance of the related hosting systems
- Participates actively in the implementation and administration of monitoring systems for all IT infrastructure core elements and major applications
- Communicates regularly with technical, operational and development staff to ensure that IT infrastructure integrity and security is optimal
-Troubleshoots system errors, runs routine diagnostics, document problems and resolutions, and assesses impact of systems issues

2. Planning & Organizing:
- Ensures that goals are consistent with agreed strategies
- Identifies priority activities and assignments; adjusts priorities as required
- Foresees risks and allows for contingencies when planning
- Monitors and adjusts plans and actions as necessary

3. Security
- Conducts information systems audits to ensure system information is secure from breach and unauthorized access
- Monitors system usage to confirm that employees have the proper level of information access
- Manages user access and permission requests including setting up, modifying existing and removing terminated users

4. Contract management
- Conducts quality control of services supplied by software providers, based on several key performance indicators (KPI)
- Performs user acceptance testing (UAT) for upgrades carried out by contractors
- Provides inputs for purpose of approval of payments to contractors based on contractual terms of payment

Bachelor’s degree or equivalent in network engineering, information systems, IT, or computer engineering
At least two years’ experience in network administration preferably in cloud/IoT environment. Some experience working in the UN system or postal sector would be an asset.
Technical knowledge:
1. Broad experience of understanding and consolidating customers’ requirements, overcoming objections, solving client/project issues and ensuring customer satisfaction
2. Proficiency in managing resources across infrastructure and software teams
3. Understanding of software development and system architectures
4. Functional level proficiency in micro services, web services and middleware technologies.
5. Knowledge of BPM and Python would be an asset.
Skills and abilities / competencies:
1. Strong analytical and problem-solving skills
2. Good verbal and written communication skills, with the ability to communicate effectively with the project team and all levels of management within an intergovernmental organization
3. Strong interpersonal skills, including coaching
4. Team-building skills within a multicultural environment
5. Self-motivation and the ability to be productive without significant supervision
Language skills:
Proficiency in English is required. Working knowledge of French would be an asset.
Additional Information:
This is a non-core post. This position will be in full compliance with the "Rules governing non-core staff", which expressly exclude some international benefits (home leave, installation grant, education grant and eligibility to a continuing appointment).

The selected staff will participate in the UPU Provident Scheme and will be insured together with their recognized dependents against the risks of sickness and accidents.

This is a one year contract which can be renewed if the services continue to be required in the future, the funds are available and/or the staff member's performance is satisfactory. However, this appointment does not automatically carry any expectancy of extension or renewal or of conversion to any other type of appointment.
French is the official language of the UPU. English and French are the working languages of the UPU International Bureau.
Priority shall be given for an internal promotion.
The UPU is committed to encouraging diversity within its workforce. Interested candidates from minority groups and/or with disabilities are encouraged to apply. All applications will be treated equally and in the strictest confidence.
Candidates might be considered for other similar posts (for a period not exceeding one year).
Candidates must ensure that they provide relevant contact details so that they can be contacted at any time, to prevent them from being excluded from the selection process.
The UPU is committed to securing the highest standards of efficiency, competence and integrity for its staff members. In this regard, candidates under serious consideration for selection may be subject to satisfactory background checks aimed at validating the educational and professional background records as indicated by candidates in their respective application forms.
Annual salary: (Net of tax)
50,377 USD
Post adjustment: 81.6 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

The conditions of service are governed by the Staff Regulations and Rules of the International Bureau of the Universal Postal Union.

Please note that all candidates must complete an on-line application form.
All applications must be received by the closing date as stated in the vacancy announcement.

All applicants employed by postal entities and applying for a vacant position in the Professional (P) or Senior (D) category must be recommended and submitted through the competent postal authority.
Applications not satisfying this criterion may not be considered.

Only candidates under serious consideration will be contacted.

Applications from women and member states are particularly encouraged.

The UPU promotes diversity and work-life balance.

For further instructions regarding the online application process, please visit the UPU internet page at:
Currently accepting applications

The UPU has a smoke-free environment

The UPU has a smoke-free environment

This vacancy is now closed.
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